Salvar grupo de atendimento completo

Add MCP server to your AI tool

Allow AI tools and LLMs to interact with the API documentation portal through MCP.

MCP server URL

https://api-docs.neppo.com.br/mcp

Standard setup for AI tools providing an mcp.json file

mcp.json 
{
  "Neppo API MCP server": {
    "url": "https://api-docs.neppo.com.br/mcp"
  }
}
Close
POST /chatapi/1.0/api/v2/groups/save-group
Bearer auth

Cria ou atualiza um grupo de atendimento com todas as suas configurações.

application/json

Body Required

obj

  • group object
    Hide group attributes Show group attributes object
    • acceptedMedias string
    • active boolean
    • agentExpireSession boolean
    • agentReplyMaxDelay integer(int64)
    • broker string
    • businessUnit string
    • channels array[object]
      Hide channels attributes Show channels attributes object
      • id integer(int64)
      • name string
    • classificationTree object
      Hide classificationTree attributes Show classificationTree attributes object
      • active boolean
      • children array[object]
      • createdAt string(date-time)
      • createdBy string
      • id integer(int64)
      • nodeId integer(int64)
      • parent object
      • updatedAt string(date-time)
      • updatedBy string
      • value string
    • configInactivity boolean
    • configInactivityTime integer(int32)
    • createdAt string(date-time)
    • createdBy string
    • defaultAgent object
      Hide defaultAgent attributes Show defaultAgent attributes object
      • accessKey string
      • active boolean
      • agent object
        Hide agent attributes Show agent attributes object
        • agentAllHistory boolean
        • agentAllHistoryOperation boolean
        • agentAttendSimple boolean
        • agentToken string
        • agentViewPhone boolean
        • attendanceServiceChannel string
        • audioOn boolean
        • createdAt string(date-time)
        • createdBy string
        • department string
        • extensionAttendance string
        • id integer(int64)
        • loginAttendance string
        • maxChatChannels integer(int64)
        • passwordAttendance string
        • pauseOnReceiveCall boolean
        • socialToken string
        • status string
        • superAgent boolean
        • updatedAt string(date-time)
        • updatedBy string
        • user object
        • virtualAgent boolean
      • birthDate string(date-time)
      • company object
        Hide company attributes Show company attributes object
        • active boolean
        • address string
        • cep string
        • city string
        • cnpj string
        • companyName string
        • complement string
        • contractSignature integer(int64)
        • country string
        • createdAt string(date-time)
        • createdBy string
        • dateEndPilot string(date-time)
        • defaultLocale string
        • email string
        • groupCompany object
          Hide groupCompany attributes Show groupCompany attributes object
          • active boolean
          • companyName string Required
          • createdAt string(date-time)
          • createdBy string
          • id integer(int64)
          • updatedAt string(date-time)
          • updatedBy string
        • id integer(int64)
        • nameContact string
        • neighborhood string
        • number string
        • phoneContact string
        • sgemnet string
        • site string
        • sku string
        • state string
        • stateRegistration string
        • timeHistory integer(int64)
        • tradeName string
        • updatedAt string(date-time)
        • updatedBy string
      • country string
      • cpf string
      • createdAt string(date-time)
      • createdBy string
      • createdFromSurvey boolean
      • defaultLocale string
      • displayName string
      • email string
      • externalCode string
      • firstAccess boolean
      • firstLogin string(date-time)
      • formal boolean
      • id integer(int64)
      • lastLogin string(date-time)
      • name string
      • operation string
      • originUser string
      • phone string
      • priority integer(int64)
      • profile object
        Hide profile attributes Show profile attributes object
        • createdAt string(date-time)
        • createdBy string
        • id integer(int64)
        • name string
        • typeUser string
        • updatedAt string(date-time)
        • updatedBy string
        • visible boolean
      • ticketUserId integer(int64)
      • tm2 boolean
      • typeUser string
      • updatedAt string(date-time)
      • updatedBy string
      • userName string
      • usingMFA boolean
      • visible boolean
      • password string
    • emailActiveShipping boolean
    • finalAgent object
      Hide finalAgent attributes Show finalAgent attributes object
      • accessKey string
      • active boolean
      • agent object
        Hide agent attributes Show agent attributes object
        • agentAllHistory boolean
        • agentAllHistoryOperation boolean
        • agentAttendSimple boolean
        • agentToken string
        • agentViewPhone boolean
        • attendanceServiceChannel string
        • audioOn boolean
        • createdAt string(date-time)
        • createdBy string
        • department string
        • extensionAttendance string
        • id integer(int64)
        • loginAttendance string
        • maxChatChannels integer(int64)
        • passwordAttendance string
        • pauseOnReceiveCall boolean
        • socialToken string
        • status string
        • superAgent boolean
        • updatedAt string(date-time)
        • updatedBy string
        • user object
        • virtualAgent boolean
      • birthDate string(date-time)
      • company object
        Hide company attributes Show company attributes object
        • active boolean
        • address string
        • cep string
        • city string
        • cnpj string
        • companyName string
        • complement string
        • contractSignature integer(int64)
        • country string
        • createdAt string(date-time)
        • createdBy string
        • dateEndPilot string(date-time)
        • defaultLocale string
        • email string
        • groupCompany object
          Hide groupCompany attributes Show groupCompany attributes object
          • active boolean
          • companyName string Required
          • createdAt string(date-time)
          • createdBy string
          • id integer(int64)
          • updatedAt string(date-time)
          • updatedBy string
        • id integer(int64)
        • nameContact string
        • neighborhood string
        • number string
        • phoneContact string
        • sgemnet string
        • site string
        • sku string
        • state string
        • stateRegistration string
        • timeHistory integer(int64)
        • tradeName string
        • updatedAt string(date-time)
        • updatedBy string
      • country string
      • cpf string
      • createdAt string(date-time)
      • createdBy string
      • createdFromSurvey boolean
      • defaultLocale string
      • displayName string
      • email string
      • externalCode string
      • firstAccess boolean
      • firstLogin string(date-time)
      • formal boolean
      • id integer(int64)
      • lastLogin string(date-time)
      • name string
      • operation string
      • originUser string
      • phone string
      • priority integer(int64)
      • profile object
        Hide profile attributes Show profile attributes object
        • createdAt string(date-time)
        • createdBy string
        • id integer(int64)
        • name string
        • typeUser string
        • updatedAt string(date-time)
        • updatedBy string
        • visible boolean
      • ticketUserId integer(int64)
      • tm2 boolean
      • typeUser string
      • updatedAt string(date-time)
      • updatedBy string
      • userName string
      • usingMFA boolean
      • visible boolean
      • password string
    • gatewayQueue string
    • id integer(int64)
    • inactivityAction string
    • inactivityAgent object
      Hide inactivityAgent attributes Show inactivityAgent attributes object
      • accessKey string
      • active boolean
      • agent object
        Hide agent attributes Show agent attributes object
        • agentAllHistory boolean
        • agentAllHistoryOperation boolean
        • agentAttendSimple boolean
        • agentToken string
        • agentViewPhone boolean
        • attendanceServiceChannel string
        • audioOn boolean
        • createdAt string(date-time)
        • createdBy string
        • department string
        • extensionAttendance string
        • id integer(int64)
        • loginAttendance string
        • maxChatChannels integer(int64)
        • passwordAttendance string
        • pauseOnReceiveCall boolean
        • socialToken string
        • status string
        • superAgent boolean
        • updatedAt string(date-time)
        • updatedBy string
        • user object
        • virtualAgent boolean
      • birthDate string(date-time)
      • company object
        Hide company attributes Show company attributes object
        • active boolean
        • address string
        • cep string
        • city string
        • cnpj string
        • companyName string
        • complement string
        • contractSignature integer(int64)
        • country string
        • createdAt string(date-time)
        • createdBy string
        • dateEndPilot string(date-time)
        • defaultLocale string
        • email string
        • groupCompany object
          Hide groupCompany attributes Show groupCompany attributes object
          • active boolean
          • companyName string Required
          • createdAt string(date-time)
          • createdBy string
          • id integer(int64)
          • updatedAt string(date-time)
          • updatedBy string
        • id integer(int64)
        • nameContact string
        • neighborhood string
        • number string
        • phoneContact string
        • sgemnet string
        • site string
        • sku string
        • state string
        • stateRegistration string
        • timeHistory integer(int64)
        • tradeName string
        • updatedAt string(date-time)
        • updatedBy string
      • country string
      • cpf string
      • createdAt string(date-time)
      • createdBy string
      • createdFromSurvey boolean
      • defaultLocale string
      • displayName string
      • email string
      • externalCode string
      • firstAccess boolean
      • firstLogin string(date-time)
      • formal boolean
      • id integer(int64)
      • lastLogin string(date-time)
      • name string
      • operation string
      • originUser string
      • phone string
      • priority integer(int64)
      • profile object
        Hide profile attributes Show profile attributes object
        • createdAt string(date-time)
        • createdBy string
        • id integer(int64)
        • name string
        • typeUser string
        • updatedAt string(date-time)
        • updatedBy string
        • visible boolean
      • ticketUserId integer(int64)
      • tm2 boolean
      • typeUser string
      • updatedAt string(date-time)
      • updatedBy string
      • userName string
      • usingMFA boolean
      • visible boolean
      • password string
    • inactivityGroup integer(int64)
    • inngageShipping boolean
    • interactQueueDelay integer(int32)
    • limitTimeWaitingForInteract integer(int32)
    • mandatoryClassificationTree boolean
    • mandatoryFinalAgent boolean
    • name string
    • offlineAttendance boolean
    • onlyBot boolean
    • onlyReceptive boolean
    • operation object
      Hide operation attributes Show operation attributes object
      • company object
        Hide company attributes Show company attributes object
        • active boolean
        • address string
        • cep string
        • city string
        • cnpj string
        • companyName string
        • complement string
        • contractSignature integer(int64)
        • country string
        • createdAt string(date-time)
        • createdBy string
        • dateEndPilot string(date-time)
        • defaultLocale string
        • email string
        • groupCompany object
          Hide groupCompany attributes Show groupCompany attributes object
          • active boolean
          • companyName string Required
          • createdAt string(date-time)
          • createdBy string
          • id integer(int64)
          • updatedAt string(date-time)
          • updatedBy string
        • id integer(int64)
        • nameContact string
        • neighborhood string
        • number string
        • phoneContact string
        • sgemnet string
        • site string
        • sku string
        • state string
        • stateRegistration string
        • timeHistory integer(int64)
        • tradeName string
        • updatedAt string(date-time)
        • updatedBy string
      • country string
      • createdAt string(date-time)
      • createdBy string
      • customerPortfolio boolean
      • defaultLocale string
      • id integer(int64)
      • operationName string
      • operationStatus boolean
      • updatedAt string(date-time)
      • updatedBy string
      • verifyHoliday string
    • pausedTransfer boolean
    • pending boolean
    • queueControl string
    • queueScheduleStrategy boolean
    • redirectAttendanceAgentDisconnect boolean
    • scheduleActiveSendTime integer(int32)
    • scheduleName string
    • skipQueue boolean
    • sla integer(int32)
    • smsActiveShipping boolean
    • survey integer(int64)
    • telegramActiveShipping boolean
    • timeMaxAttendance integer(int32)
    • timePending integer(int32)
    • timeUnit string

      Values are NANOSECONDS, MICROSECONDS, MILLISECONDS, SECONDS, MINUTES, HOURS, or DAYS.

    • updatedAt string(date-time)
    • updatedBy string
    • uraActiveShipping boolean
    • visible boolean
    • voiceActiveShipping boolean
    • warningRatio integer(int32)
    • wavy boolean
    • whatsappActiveShipping boolean
    • whatsappPartner boolean
    • whatsappPartnerInactivity integer(int32)
  • agentsId array[integer(int64)]
  • groupsId array[integer(int64)]
  • callCenterQueue object
    Hide callCenterQueue attributes Show callCenterQueue attributes object
    • queueName string
    • queueExtension string
    • queueGreeting string
    • queueStrategy string
    • queueMOHSound string
    • queueRecordEnable boolean
    • queueTimeBaseScore string
    • queueTimeBaseScoreSec integer(int32)
    • queueMaxWaitTime integer(int32)
    • queueMaxWaitTimeWithNoAgent integer(int32)
    • queueMaxWaitTimeWithNoAgentTimeReached integer(int32)
    • queueTierRulesApply string
    • queueTierRuleWaitSecond integer(int32)
    • queueTierRuleNoAgentNoWait string
    • queueTimeoutAction string
    • queueDiscardAbandonedAfter integer(int32)
    • queueAbandonedResumeAllowed string
    • queueTierRuleWaitMultiplyLevel string
    • queueCidPrefix string
    • queueAnnounceSound string
    • queueAnnounceFrequency integer(int32)
    • queueCCExitKeys string
    • queueEmailAddress string
    • queueDescription string
    • queueAnnouncePositionEnabled boolean
    • queueAnnouncePositionFrequency integer(int32)
  • callCenterTiers array[object]
    Hide callCenterTiers attributes Show callCenterTiers attributes object
    • extension string
    • tierLevel integer(int32)
    • tierPosition integer(int32)

Responses

  • 200 application/json

    OK
  • 201

    Created

  • 401

    Unauthorized

  • 403

    Forbidden

  • 404

    Not Found

POST /chatapi/1.0/api/v2/groups/save-group 
curl \
 --request POST 'https://api.neppo.com.br/chatapi/1.0/api/v2/groups/save-group' \
 --header "Authorization: Bearer $ACCESS_TOKEN" \
 --header "Content-Type: application/json" \
 --data '{"group":{"acceptedMedias":"string","active":true,"agentExpireSession":true,"agentReplyMaxDelay":42,"broker":"string","businessUnit":"string","channels":[{"id":42,"name":"string"}],"classificationTree":{"active":true,"children":[{}],"createdAt":"2026-05-04T09:42:00Z","createdBy":"string","id":42,"nodeId":42,"parent":{},"updatedAt":"2026-05-04T09:42:00Z","updatedBy":"string","value":"string"},"configInactivity":true,"configInactivityTime":42,"createdAt":"2026-05-04T09:42:00Z","createdBy":"string","defaultAgent":{"accessKey":"string","active":true,"agent":{"agentAllHistory":true,"agentAllHistoryOperation":true,"agentAttendSimple":true,"agentToken":"string","agentViewPhone":true,"attendanceServiceChannel":"string","audioOn":true,"createdAt":"2026-05-04T09:42:00Z","createdBy":"string","department":"string","extensionAttendance":"string","id":42,"loginAttendance":"string","maxChatChannels":42,"passwordAttendance":"string","pauseOnReceiveCall":true,"socialToken":"string","status":"string","superAgent":true,"updatedAt":"2026-05-04T09:42:00Z","updatedBy":"string","user":{},"virtualAgent":true},"birthDate":"2026-05-04T09:42:00Z","company":{"active":true,"address":"string","cep":"string","city":"string","cnpj":"string","companyName":"string","complement":"string","contractSignature":42,"country":"string","createdAt":"2026-05-04T09:42:00Z","createdBy":"string","dateEndPilot":"2026-05-04T09:42:00Z","defaultLocale":"string","email":"string","groupCompany":{"active":true,"companyName":"string","createdAt":"2026-05-04T09:42:00Z","createdBy":"string","id":42,"updatedAt":"2026-05-04T09:42:00Z","updatedBy":"string"},"id":42,"nameContact":"string","neighborhood":"string","number":"string","phoneContact":"string","sgemnet":"string","site":"string","sku":"string","state":"string","stateRegistration":"string","timeHistory":42,"tradeName":"string","updatedAt":"2026-05-04T09:42:00Z","updatedBy":"string"},"country":"string","cpf":"string","createdAt":"2026-05-04T09:42:00Z","createdBy":"string","createdFromSurvey":true,"defaultLocale":"string","displayName":"string","email":"string","externalCode":"string","firstAccess":true,"firstLogin":"2026-05-04T09:42:00Z","formal":true,"id":42,"lastLogin":"2026-05-04T09:42:00Z","name":"string","operation":"string","originUser":"string","phone":"string","priority":42,"profile":{"createdAt":"2026-05-04T09:42:00Z","createdBy":"string","id":42,"name":"string","typeUser":"string","updatedAt":"2026-05-04T09:42:00Z","updatedBy":"string","visible":true},"ticketUserId":42,"tm2":true,"typeUser":"string","updatedAt":"2026-05-04T09:42:00Z","updatedBy":"string","userName":"string","usingMFA":true,"visible":true,"password":"string"},"emailActiveShipping":true,"finalAgent":{"accessKey":"string","active":true,"agent":{"agentAllHistory":true,"agentAllHistoryOperation":true,"agentAttendSimple":true,"agentToken":"string","agentViewPhone":true,"attendanceServiceChannel":"string","audioOn":true,"createdAt":"2026-05-04T09:42:00Z","createdBy":"string","department":"string","extensionAttendance":"string","id":42,"loginAttendance":"string","maxChatChannels":42,"passwordAttendance":"string","pauseOnReceiveCall":true,"socialToken":"string","status":"string","superAgent":true,"updatedAt":"2026-05-04T09:42:00Z","updatedBy":"string","user":{},"virtualAgent":true},"birthDate":"2026-05-04T09:42:00Z","company":{"active":true,"address":"string","cep":"string","city":"string","cnpj":"string","companyName":"string","complement":"string","contractSignature":42,"country":"string","createdAt":"2026-05-04T09:42:00Z","createdBy":"string","dateEndPilot":"2026-05-04T09:42:00Z","defaultLocale":"string","email":"string","groupCompany":{"active":true,"companyName":"string","createdAt":"2026-05-04T09:42:00Z","createdBy":"string","id":42,"updatedAt":"2026-05-04T09:42:00Z","updatedBy":"string"},"id":42,"nameContact":"string","neighborhood":"string","number":"string","phoneContact":"string","sgemnet":"string","site":"string","sku":"string","state":"string","stateRegistration":"string","timeHistory":42,"tradeName":"string","updatedAt":"2026-05-04T09:42:00Z","updatedBy":"string"},"country":"string","cpf":"string","createdAt":"2026-05-04T09:42:00Z","createdBy":"string","createdFromSurvey":true,"defaultLocale":"string","displayName":"string","email":"string","externalCode":"string","firstAccess":true,"firstLogin":"2026-05-04T09:42:00Z","formal":true,"id":42,"lastLogin":"2026-05-04T09:42:00Z","name":"string","operation":"string","originUser":"string","phone":"string","priority":42,"profile":{"createdAt":"2026-05-04T09:42:00Z","createdBy":"string","id":42,"name":"string","typeUser":"string","updatedAt":"2026-05-04T09:42:00Z","updatedBy":"string","visible":true},"ticketUserId":42,"tm2":true,"typeUser":"string","updatedAt":"2026-05-04T09:42:00Z","updatedBy":"string","userName":"string","usingMFA":true,"visible":true,"password":"string"},"gatewayQueue":"string","id":42,"inactivityAction":"string","inactivityAgent":{"accessKey":"string","active":true,"agent":{"agentAllHistory":true,"agentAllHistoryOperation":true,"agentAttendSimple":true,"agentToken":"string","agentViewPhone":true,"attendanceServiceChannel":"string","audioOn":true,"createdAt":"2026-05-04T09:42:00Z","createdBy":"string","department":"string","extensionAttendance":"string","id":42,"loginAttendance":"string","maxChatChannels":42,"passwordAttendance":"string","pauseOnReceiveCall":true,"socialToken":"string","status":"string","superAgent":true,"updatedAt":"2026-05-04T09:42:00Z","updatedBy":"string","user":{},"virtualAgent":true},"birthDate":"2026-05-04T09:42:00Z","company":{"active":true,"address":"string","cep":"string","city":"string","cnpj":"string","companyName":"string","complement":"string","contractSignature":42,"country":"string","createdAt":"2026-05-04T09:42:00Z","createdBy":"string","dateEndPilot":"2026-05-04T09:42:00Z","defaultLocale":"string","email":"string","groupCompany":{"active":true,"companyName":"string","createdAt":"2026-05-04T09:42:00Z","createdBy":"string","id":42,"updatedAt":"2026-05-04T09:42:00Z","updatedBy":"string"},"id":42,"nameContact":"string","neighborhood":"string","number":"string","phoneContact":"string","sgemnet":"string","site":"string","sku":"string","state":"string","stateRegistration":"string","timeHistory":42,"tradeName":"string","updatedAt":"2026-05-04T09:42:00Z","updatedBy":"string"},"country":"string","cpf":"string","createdAt":"2026-05-04T09:42:00Z","createdBy":"string","createdFromSurvey":true,"defaultLocale":"string","displayName":"string","email":"string","externalCode":"string","firstAccess":true,"firstLogin":"2026-05-04T09:42:00Z","formal":true,"id":42,"lastLogin":"2026-05-04T09:42:00Z","name":"string","operation":"string","originUser":"string","phone":"string","priority":42,"profile":{"createdAt":"2026-05-04T09:42:00Z","createdBy":"string","id":42,"name":"string","typeUser":"string","updatedAt":"2026-05-04T09:42:00Z","updatedBy":"string","visible":true},"ticketUserId":42,"tm2":true,"typeUser":"string","updatedAt":"2026-05-04T09:42:00Z","updatedBy":"string","userName":"string","usingMFA":true,"visible":true,"password":"string"},"inactivityGroup":42,"inngageShipping":true,"interactQueueDelay":42,"limitTimeWaitingForInteract":42,"mandatoryClassificationTree":true,"mandatoryFinalAgent":true,"name":"string","offlineAttendance":true,"onlyBot":true,"onlyReceptive":true,"operation":{"company":{"active":true,"address":"string","cep":"string","city":"string","cnpj":"string","companyName":"string","complement":"string","contractSignature":42,"country":"string","createdAt":"2026-05-04T09:42:00Z","createdBy":"string","dateEndPilot":"2026-05-04T09:42:00Z","defaultLocale":"string","email":"string","groupCompany":{"active":true,"companyName":"string","createdAt":"2026-05-04T09:42:00Z","createdBy":"string","id":42,"updatedAt":"2026-05-04T09:42:00Z","updatedBy":"string"},"id":42,"nameContact":"string","neighborhood":"string","number":"string","phoneContact":"string","sgemnet":"string","site":"string","sku":"string","state":"string","stateRegistration":"string","timeHistory":42,"tradeName":"string","updatedAt":"2026-05-04T09:42:00Z","updatedBy":"string"},"country":"string","createdAt":"2026-05-04T09:42:00Z","createdBy":"string","customerPortfolio":true,"defaultLocale":"string","id":42,"operationName":"string","operationStatus":true,"updatedAt":"2026-05-04T09:42:00Z","updatedBy":"string","verifyHoliday":"string"},"pausedTransfer":true,"pending":true,"queueControl":"string","queueScheduleStrategy":true,"redirectAttendanceAgentDisconnect":true,"scheduleActiveSendTime":42,"scheduleName":"string","skipQueue":true,"sla":42,"smsActiveShipping":true,"survey":42,"telegramActiveShipping":true,"timeMaxAttendance":42,"timePending":42,"timeUnit":"NANOSECONDS","updatedAt":"2026-05-04T09:42:00Z","updatedBy":"string","uraActiveShipping":true,"visible":true,"voiceActiveShipping":true,"warningRatio":42,"wavy":true,"whatsappActiveShipping":true,"whatsappPartner":true,"whatsappPartnerInactivity":42},"agentsId":[42],"groupsId":[42],"callCenterQueue":{"queueName":"string","queueExtension":"string","queueGreeting":"string","queueStrategy":"string","queueMOHSound":"string","queueRecordEnable":true,"queueTimeBaseScore":"string","queueTimeBaseScoreSec":42,"queueMaxWaitTime":42,"queueMaxWaitTimeWithNoAgent":42,"queueMaxWaitTimeWithNoAgentTimeReached":42,"queueTierRulesApply":"string","queueTierRuleWaitSecond":42,"queueTierRuleNoAgentNoWait":"string","queueTimeoutAction":"string","queueDiscardAbandonedAfter":42,"queueAbandonedResumeAllowed":"string","queueTierRuleWaitMultiplyLevel":"string","queueCidPrefix":"string","queueAnnounceSound":"string","queueAnnounceFrequency":42,"queueCCExitKeys":"string","queueEmailAddress":"string","queueDescription":"string","queueAnnouncePositionEnabled":true,"queueAnnouncePositionFrequency":42},"callCenterTiers":[{"extension":"string","tierLevel":42,"tierPosition":42}]}'
Request examples 
{
  "group": {
    "acceptedMedias": "string",
    "active": true,
    "agentExpireSession": true,
    "agentReplyMaxDelay": 42,
    "broker": "string",
    "businessUnit": "string",
    "channels": [
      {
        "id": 42,
        "name": "string"
      }
    ],
    "classificationTree": {
      "active": true,
      "children": [
        {}
      ],
      "createdAt": "2026-05-04T09:42:00Z",
      "createdBy": "string",
      "id": 42,
      "nodeId": 42,
      "parent": {},
      "updatedAt": "2026-05-04T09:42:00Z",
      "updatedBy": "string",
      "value": "string"
    },
    "configInactivity": true,
    "configInactivityTime": 42,
    "createdAt": "2026-05-04T09:42:00Z",
    "createdBy": "string",
    "defaultAgent": {
      "accessKey": "string",
      "active": true,
      "agent": {
        "agentAllHistory": true,
        "agentAllHistoryOperation": true,
        "agentAttendSimple": true,
        "agentToken": "string",
        "agentViewPhone": true,
        "attendanceServiceChannel": "string",
        "audioOn": true,
        "createdAt": "2026-05-04T09:42:00Z",
        "createdBy": "string",
        "department": "string",
        "extensionAttendance": "string",
        "id": 42,
        "loginAttendance": "string",
        "maxChatChannels": 42,
        "passwordAttendance": "string",
        "pauseOnReceiveCall": true,
        "socialToken": "string",
        "status": "string",
        "superAgent": true,
        "updatedAt": "2026-05-04T09:42:00Z",
        "updatedBy": "string",
        "user": {},
        "virtualAgent": true
      },
      "birthDate": "2026-05-04T09:42:00Z",
      "company": {
        "active": true,
        "address": "string",
        "cep": "string",
        "city": "string",
        "cnpj": "string",
        "companyName": "string",
        "complement": "string",
        "contractSignature": 42,
        "country": "string",
        "createdAt": "2026-05-04T09:42:00Z",
        "createdBy": "string",
        "dateEndPilot": "2026-05-04T09:42:00Z",
        "defaultLocale": "string",
        "email": "string",
        "groupCompany": {
          "active": true,
          "companyName": "string",
          "createdAt": "2026-05-04T09:42:00Z",
          "createdBy": "string",
          "id": 42,
          "updatedAt": "2026-05-04T09:42:00Z",
          "updatedBy": "string"
        },
        "id": 42,
        "nameContact": "string",
        "neighborhood": "string",
        "number": "string",
        "phoneContact": "string",
        "sgemnet": "string",
        "site": "string",
        "sku": "string",
        "state": "string",
        "stateRegistration": "string",
        "timeHistory": 42,
        "tradeName": "string",
        "updatedAt": "2026-05-04T09:42:00Z",
        "updatedBy": "string"
      },
      "country": "string",
      "cpf": "string",
      "createdAt": "2026-05-04T09:42:00Z",
      "createdBy": "string",
      "createdFromSurvey": true,
      "defaultLocale": "string",
      "displayName": "string",
      "email": "string",
      "externalCode": "string",
      "firstAccess": true,
      "firstLogin": "2026-05-04T09:42:00Z",
      "formal": true,
      "id": 42,
      "lastLogin": "2026-05-04T09:42:00Z",
      "name": "string",
      "operation": "string",
      "originUser": "string",
      "phone": "string",
      "priority": 42,
      "profile": {
        "createdAt": "2026-05-04T09:42:00Z",
        "createdBy": "string",
        "id": 42,
        "name": "string",
        "typeUser": "string",
        "updatedAt": "2026-05-04T09:42:00Z",
        "updatedBy": "string",
        "visible": true
      },
      "ticketUserId": 42,
      "tm2": true,
      "typeUser": "string",
      "updatedAt": "2026-05-04T09:42:00Z",
      "updatedBy": "string",
      "userName": "string",
      "usingMFA": true,
      "visible": true,
      "password": "string"
    },
    "emailActiveShipping": true,
    "finalAgent": {
      "accessKey": "string",
      "active": true,
      "agent": {
        "agentAllHistory": true,
        "agentAllHistoryOperation": true,
        "agentAttendSimple": true,
        "agentToken": "string",
        "agentViewPhone": true,
        "attendanceServiceChannel": "string",
        "audioOn": true,
        "createdAt": "2026-05-04T09:42:00Z",
        "createdBy": "string",
        "department": "string",
        "extensionAttendance": "string",
        "id": 42,
        "loginAttendance": "string",
        "maxChatChannels": 42,
        "passwordAttendance": "string",
        "pauseOnReceiveCall": true,
        "socialToken": "string",
        "status": "string",
        "superAgent": true,
        "updatedAt": "2026-05-04T09:42:00Z",
        "updatedBy": "string",
        "user": {},
        "virtualAgent": true
      },
      "birthDate": "2026-05-04T09:42:00Z",
      "company": {
        "active": true,
        "address": "string",
        "cep": "string",
        "city": "string",
        "cnpj": "string",
        "companyName": "string",
        "complement": "string",
        "contractSignature": 42,
        "country": "string",
        "createdAt": "2026-05-04T09:42:00Z",
        "createdBy": "string",
        "dateEndPilot": "2026-05-04T09:42:00Z",
        "defaultLocale": "string",
        "email": "string",
        "groupCompany": {
          "active": true,
          "companyName": "string",
          "createdAt": "2026-05-04T09:42:00Z",
          "createdBy": "string",
          "id": 42,
          "updatedAt": "2026-05-04T09:42:00Z",
          "updatedBy": "string"
        },
        "id": 42,
        "nameContact": "string",
        "neighborhood": "string",
        "number": "string",
        "phoneContact": "string",
        "sgemnet": "string",
        "site": "string",
        "sku": "string",
        "state": "string",
        "stateRegistration": "string",
        "timeHistory": 42,
        "tradeName": "string",
        "updatedAt": "2026-05-04T09:42:00Z",
        "updatedBy": "string"
      },
      "country": "string",
      "cpf": "string",
      "createdAt": "2026-05-04T09:42:00Z",
      "createdBy": "string",
      "createdFromSurvey": true,
      "defaultLocale": "string",
      "displayName": "string",
      "email": "string",
      "externalCode": "string",
      "firstAccess": true,
      "firstLogin": "2026-05-04T09:42:00Z",
      "formal": true,
      "id": 42,
      "lastLogin": "2026-05-04T09:42:00Z",
      "name": "string",
      "operation": "string",
      "originUser": "string",
      "phone": "string",
      "priority": 42,
      "profile": {
        "createdAt": "2026-05-04T09:42:00Z",
        "createdBy": "string",
        "id": 42,
        "name": "string",
        "typeUser": "string",
        "updatedAt": "2026-05-04T09:42:00Z",
        "updatedBy": "string",
        "visible": true
      },
      "ticketUserId": 42,
      "tm2": true,
      "typeUser": "string",
      "updatedAt": "2026-05-04T09:42:00Z",
      "updatedBy": "string",
      "userName": "string",
      "usingMFA": true,
      "visible": true,
      "password": "string"
    },
    "gatewayQueue": "string",
    "id": 42,
    "inactivityAction": "string",
    "inactivityAgent": {
      "accessKey": "string",
      "active": true,
      "agent": {
        "agentAllHistory": true,
        "agentAllHistoryOperation": true,
        "agentAttendSimple": true,
        "agentToken": "string",
        "agentViewPhone": true,
        "attendanceServiceChannel": "string",
        "audioOn": true,
        "createdAt": "2026-05-04T09:42:00Z",
        "createdBy": "string",
        "department": "string",
        "extensionAttendance": "string",
        "id": 42,
        "loginAttendance": "string",
        "maxChatChannels": 42,
        "passwordAttendance": "string",
        "pauseOnReceiveCall": true,
        "socialToken": "string",
        "status": "string",
        "superAgent": true,
        "updatedAt": "2026-05-04T09:42:00Z",
        "updatedBy": "string",
        "user": {},
        "virtualAgent": true
      },
      "birthDate": "2026-05-04T09:42:00Z",
      "company": {
        "active": true,
        "address": "string",
        "cep": "string",
        "city": "string",
        "cnpj": "string",
        "companyName": "string",
        "complement": "string",
        "contractSignature": 42,
        "country": "string",
        "createdAt": "2026-05-04T09:42:00Z",
        "createdBy": "string",
        "dateEndPilot": "2026-05-04T09:42:00Z",
        "defaultLocale": "string",
        "email": "string",
        "groupCompany": {
          "active": true,
          "companyName": "string",
          "createdAt": "2026-05-04T09:42:00Z",
          "createdBy": "string",
          "id": 42,
          "updatedAt": "2026-05-04T09:42:00Z",
          "updatedBy": "string"
        },
        "id": 42,
        "nameContact": "string",
        "neighborhood": "string",
        "number": "string",
        "phoneContact": "string",
        "sgemnet": "string",
        "site": "string",
        "sku": "string",
        "state": "string",
        "stateRegistration": "string",
        "timeHistory": 42,
        "tradeName": "string",
        "updatedAt": "2026-05-04T09:42:00Z",
        "updatedBy": "string"
      },
      "country": "string",
      "cpf": "string",
      "createdAt": "2026-05-04T09:42:00Z",
      "createdBy": "string",
      "createdFromSurvey": true,
      "defaultLocale": "string",
      "displayName": "string",
      "email": "string",
      "externalCode": "string",
      "firstAccess": true,
      "firstLogin": "2026-05-04T09:42:00Z",
      "formal": true,
      "id": 42,
      "lastLogin": "2026-05-04T09:42:00Z",
      "name": "string",
      "operation": "string",
      "originUser": "string",
      "phone": "string",
      "priority": 42,
      "profile": {
        "createdAt": "2026-05-04T09:42:00Z",
        "createdBy": "string",
        "id": 42,
        "name": "string",
        "typeUser": "string",
        "updatedAt": "2026-05-04T09:42:00Z",
        "updatedBy": "string",
        "visible": true
      },
      "ticketUserId": 42,
      "tm2": true,
      "typeUser": "string",
      "updatedAt": "2026-05-04T09:42:00Z",
      "updatedBy": "string",
      "userName": "string",
      "usingMFA": true,
      "visible": true,
      "password": "string"
    },
    "inactivityGroup": 42,
    "inngageShipping": true,
    "interactQueueDelay": 42,
    "limitTimeWaitingForInteract": 42,
    "mandatoryClassificationTree": true,
    "mandatoryFinalAgent": true,
    "name": "string",
    "offlineAttendance": true,
    "onlyBot": true,
    "onlyReceptive": true,
    "operation": {
      "company": {
        "active": true,
        "address": "string",
        "cep": "string",
        "city": "string",
        "cnpj": "string",
        "companyName": "string",
        "complement": "string",
        "contractSignature": 42,
        "country": "string",
        "createdAt": "2026-05-04T09:42:00Z",
        "createdBy": "string",
        "dateEndPilot": "2026-05-04T09:42:00Z",
        "defaultLocale": "string",
        "email": "string",
        "groupCompany": {
          "active": true,
          "companyName": "string",
          "createdAt": "2026-05-04T09:42:00Z",
          "createdBy": "string",
          "id": 42,
          "updatedAt": "2026-05-04T09:42:00Z",
          "updatedBy": "string"
        },
        "id": 42,
        "nameContact": "string",
        "neighborhood": "string",
        "number": "string",
        "phoneContact": "string",
        "sgemnet": "string",
        "site": "string",
        "sku": "string",
        "state": "string",
        "stateRegistration": "string",
        "timeHistory": 42,
        "tradeName": "string",
        "updatedAt": "2026-05-04T09:42:00Z",
        "updatedBy": "string"
      },
      "country": "string",
      "createdAt": "2026-05-04T09:42:00Z",
      "createdBy": "string",
      "customerPortfolio": true,
      "defaultLocale": "string",
      "id": 42,
      "operationName": "string",
      "operationStatus": true,
      "updatedAt": "2026-05-04T09:42:00Z",
      "updatedBy": "string",
      "verifyHoliday": "string"
    },
    "pausedTransfer": true,
    "pending": true,
    "queueControl": "string",
    "queueScheduleStrategy": true,
    "redirectAttendanceAgentDisconnect": true,
    "scheduleActiveSendTime": 42,
    "scheduleName": "string",
    "skipQueue": true,
    "sla": 42,
    "smsActiveShipping": true,
    "survey": 42,
    "telegramActiveShipping": true,
    "timeMaxAttendance": 42,
    "timePending": 42,
    "timeUnit": "NANOSECONDS",
    "updatedAt": "2026-05-04T09:42:00Z",
    "updatedBy": "string",
    "uraActiveShipping": true,
    "visible": true,
    "voiceActiveShipping": true,
    "warningRatio": 42,
    "wavy": true,
    "whatsappActiveShipping": true,
    "whatsappPartner": true,
    "whatsappPartnerInactivity": 42
  },
  "agentsId": [
    42
  ],
  "groupsId": [
    42
  ],
  "callCenterQueue": {
    "queueName": "string",
    "queueExtension": "string",
    "queueGreeting": "string",
    "queueStrategy": "string",
    "queueMOHSound": "string",
    "queueRecordEnable": true,
    "queueTimeBaseScore": "string",
    "queueTimeBaseScoreSec": 42,
    "queueMaxWaitTime": 42,
    "queueMaxWaitTimeWithNoAgent": 42,
    "queueMaxWaitTimeWithNoAgentTimeReached": 42,
    "queueTierRulesApply": "string",
    "queueTierRuleWaitSecond": 42,
    "queueTierRuleNoAgentNoWait": "string",
    "queueTimeoutAction": "string",
    "queueDiscardAbandonedAfter": 42,
    "queueAbandonedResumeAllowed": "string",
    "queueTierRuleWaitMultiplyLevel": "string",
    "queueCidPrefix": "string",
    "queueAnnounceSound": "string",
    "queueAnnounceFrequency": 42,
    "queueCCExitKeys": "string",
    "queueEmailAddress": "string",
    "queueDescription": "string",
    "queueAnnouncePositionEnabled": true,
    "queueAnnouncePositionFrequency": 42
  },
  "callCenterTiers": [
    {
      "extension": "string",
      "tierLevel": 42,
      "tierPosition": 42
    }
  ]
}
Response examples (200) 
{}