Salvar um usuário por sessão

Add MCP server to your AI tool

Allow AI tools and LLMs to interact with the API documentation portal through MCP.

MCP server URL

https://api-docs.neppo.com.br/mcp

Standard setup for AI tools providing an mcp.json file

mcp.json 
{
  "Neppo API MCP server": {
    "url": "https://api-docs.neppo.com.br/mcp"
  }
}
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POST /chatapi/1.0/api/v2/user-session/save
Bearer auth

Salva ou atualiza um usuário por sessão de um atendimento.

application/json

Body Required

obj

  • agent object
    Hide agent attributes Show agent attributes object
    • accessKey string
    • active boolean
    • agent object
      Hide agent attributes Show agent attributes object
      • agentAllHistory boolean
      • agentAllHistoryOperation boolean
      • agentAttendSimple boolean
      • agentToken string
      • agentViewPhone boolean
      • attendanceServiceChannel string
      • audioOn boolean
      • createdAt string(date-time)
      • createdBy string
      • department string
      • extensionAttendance string
      • id integer(int64)
      • loginAttendance string
      • maxChatChannels integer(int64)
      • passwordAttendance string
      • pauseOnReceiveCall boolean
      • socialToken string
      • status string
      • superAgent boolean
      • updatedAt string(date-time)
      • updatedBy string
      • user object
      • virtualAgent boolean
    • birthDate string(date-time)
    • company object
      Hide company attributes Show company attributes object
      • active boolean
      • address string
      • cep string
      • city string
      • cnpj string
      • companyName string
      • complement string
      • contractSignature integer(int64)
      • country string
      • createdAt string(date-time)
      • createdBy string
      • dateEndPilot string(date-time)
      • defaultLocale string
      • email string
      • groupCompany object
        Hide groupCompany attributes Show groupCompany attributes object
        • active boolean
        • companyName string Required
        • createdAt string(date-time)
        • createdBy string
        • id integer(int64)
        • updatedAt string(date-time)
        • updatedBy string
      • id integer(int64)
      • nameContact string
      • neighborhood string
      • number string
      • phoneContact string
      • sgemnet string
      • site string
      • sku string
      • state string
      • stateRegistration string
      • timeHistory integer(int64)
      • tradeName string
      • updatedAt string(date-time)
      • updatedBy string
    • country string
    • cpf string
    • createdAt string(date-time)
    • createdBy string
    • createdFromSurvey boolean
    • defaultLocale string
    • displayName string
    • email string
    • externalCode string
    • firstAccess boolean
    • firstLogin string(date-time)
    • formal boolean
    • id integer(int64)
    • lastLogin string(date-time)
    • name string
    • operation string
    • originUser string
    • phone string
    • priority integer(int64)
    • profile object
      Hide profile attributes Show profile attributes object
      • createdAt string(date-time)
      • createdBy string
      • id integer(int64)
      • name string
      • typeUser string
      • updatedAt string(date-time)
      • updatedBy string
      • visible boolean
    • ticketUserId integer(int64)
    • tm2 boolean
    • typeUser string
    • updatedAt string(date-time)
    • updatedBy string
    • userName string
    • usingMFA boolean
    • visible boolean
    • password string
  • agentConnectedInstance string
  • agentConnectedResource string
  • attendedAt string(date-time)
  • availableAt string(date-time)
  • closedAt string(date-time)
  • closedBy string
  • createdAt string(date-time)
  • customProtocol string
  • directMessageId integer(int64)
  • externalOrderId integer(int64)
  • externalProtocol string
  • groupConf object
    Hide groupConf attributes Show groupConf attributes object
    • acceptedMedias string
    • active boolean
    • agentExpireSession boolean
    • agentReplyMaxDelay integer(int64)
    • broker string
    • businessUnit string
    • channels array[object]
      Hide channels attributes Show channels attributes object
      • id integer(int64)
      • name string
    • classificationTree object
      Hide classificationTree attributes Show classificationTree attributes object
      • active boolean
      • children array[object]
      • createdAt string(date-time)
      • createdBy string
      • id integer(int64)
      • nodeId integer(int64)
      • parent object
      • updatedAt string(date-time)
      • updatedBy string
      • value string
    • configInactivity boolean
    • configInactivityTime integer(int32)
    • createdAt string(date-time)
    • createdBy string
    • defaultAgent object
      Hide defaultAgent attributes Show defaultAgent attributes object
      • accessKey string
      • active boolean
      • agent object
        Hide agent attributes Show agent attributes object
        • agentAllHistory boolean
        • agentAllHistoryOperation boolean
        • agentAttendSimple boolean
        • agentToken string
        • agentViewPhone boolean
        • attendanceServiceChannel string
        • audioOn boolean
        • createdAt string(date-time)
        • createdBy string
        • department string
        • extensionAttendance string
        • id integer(int64)
        • loginAttendance string
        • maxChatChannels integer(int64)
        • passwordAttendance string
        • pauseOnReceiveCall boolean
        • socialToken string
        • status string
        • superAgent boolean
        • updatedAt string(date-time)
        • updatedBy string
        • user object
        • virtualAgent boolean
      • birthDate string(date-time)
      • company object
        Hide company attributes Show company attributes object
        • active boolean
        • address string
        • cep string
        • city string
        • cnpj string
        • companyName string
        • complement string
        • contractSignature integer(int64)
        • country string
        • createdAt string(date-time)
        • createdBy string
        • dateEndPilot string(date-time)
        • defaultLocale string
        • email string
        • groupCompany object
          Hide groupCompany attributes Show groupCompany attributes object
          • active boolean
          • companyName string Required
          • createdAt string(date-time)
          • createdBy string
          • id integer(int64)
          • updatedAt string(date-time)
          • updatedBy string
        • id integer(int64)
        • nameContact string
        • neighborhood string
        • number string
        • phoneContact string
        • sgemnet string
        • site string
        • sku string
        • state string
        • stateRegistration string
        • timeHistory integer(int64)
        • tradeName string
        • updatedAt string(date-time)
        • updatedBy string
      • country string
      • cpf string
      • createdAt string(date-time)
      • createdBy string
      • createdFromSurvey boolean
      • defaultLocale string
      • displayName string
      • email string
      • externalCode string
      • firstAccess boolean
      • firstLogin string(date-time)
      • formal boolean
      • id integer(int64)
      • lastLogin string(date-time)
      • name string
      • operation string
      • originUser string
      • phone string
      • priority integer(int64)
      • profile object
        Hide profile attributes Show profile attributes object
        • createdAt string(date-time)
        • createdBy string
        • id integer(int64)
        • name string
        • typeUser string
        • updatedAt string(date-time)
        • updatedBy string
        • visible boolean
      • ticketUserId integer(int64)
      • tm2 boolean
      • typeUser string
      • updatedAt string(date-time)
      • updatedBy string
      • userName string
      • usingMFA boolean
      • visible boolean
      • password string
    • emailActiveShipping boolean
    • finalAgent object
      Hide finalAgent attributes Show finalAgent attributes object
      • accessKey string
      • active boolean
      • agent object
        Hide agent attributes Show agent attributes object
        • agentAllHistory boolean
        • agentAllHistoryOperation boolean
        • agentAttendSimple boolean
        • agentToken string
        • agentViewPhone boolean
        • attendanceServiceChannel string
        • audioOn boolean
        • createdAt string(date-time)
        • createdBy string
        • department string
        • extensionAttendance string
        • id integer(int64)
        • loginAttendance string
        • maxChatChannels integer(int64)
        • passwordAttendance string
        • pauseOnReceiveCall boolean
        • socialToken string
        • status string
        • superAgent boolean
        • updatedAt string(date-time)
        • updatedBy string
        • user object
        • virtualAgent boolean
      • birthDate string(date-time)
      • company object
        Hide company attributes Show company attributes object
        • active boolean
        • address string
        • cep string
        • city string
        • cnpj string
        • companyName string
        • complement string
        • contractSignature integer(int64)
        • country string
        • createdAt string(date-time)
        • createdBy string
        • dateEndPilot string(date-time)
        • defaultLocale string
        • email string
        • groupCompany object
          Hide groupCompany attributes Show groupCompany attributes object
          • active boolean
          • companyName string Required
          • createdAt string(date-time)
          • createdBy string
          • id integer(int64)
          • updatedAt string(date-time)
          • updatedBy string
        • id integer(int64)
        • nameContact string
        • neighborhood string
        • number string
        • phoneContact string
        • sgemnet string
        • site string
        • sku string
        • state string
        • stateRegistration string
        • timeHistory integer(int64)
        • tradeName string
        • updatedAt string(date-time)
        • updatedBy string
      • country string
      • cpf string
      • createdAt string(date-time)
      • createdBy string
      • createdFromSurvey boolean
      • defaultLocale string
      • displayName string
      • email string
      • externalCode string
      • firstAccess boolean
      • firstLogin string(date-time)
      • formal boolean
      • id integer(int64)
      • lastLogin string(date-time)
      • name string
      • operation string
      • originUser string
      • phone string
      • priority integer(int64)
      • profile object
        Hide profile attributes Show profile attributes object
        • createdAt string(date-time)
        • createdBy string
        • id integer(int64)
        • name string
        • typeUser string
        • updatedAt string(date-time)
        • updatedBy string
        • visible boolean
      • ticketUserId integer(int64)
      • tm2 boolean
      • typeUser string
      • updatedAt string(date-time)
      • updatedBy string
      • userName string
      • usingMFA boolean
      • visible boolean
      • password string
    • gatewayQueue string
    • id integer(int64)
    • inactivityAction string
    • inactivityAgent object
      Hide inactivityAgent attributes Show inactivityAgent attributes object
      • accessKey string
      • active boolean
      • agent object
        Hide agent attributes Show agent attributes object
        • agentAllHistory boolean
        • agentAllHistoryOperation boolean
        • agentAttendSimple boolean
        • agentToken string
        • agentViewPhone boolean
        • attendanceServiceChannel string
        • audioOn boolean
        • createdAt string(date-time)
        • createdBy string
        • department string
        • extensionAttendance string
        • id integer(int64)
        • loginAttendance string
        • maxChatChannels integer(int64)
        • passwordAttendance string
        • pauseOnReceiveCall boolean
        • socialToken string
        • status string
        • superAgent boolean
        • updatedAt string(date-time)
        • updatedBy string
        • user object
        • virtualAgent boolean
      • birthDate string(date-time)
      • company object
        Hide company attributes Show company attributes object
        • active boolean
        • address string
        • cep string
        • city string
        • cnpj string
        • companyName string
        • complement string
        • contractSignature integer(int64)
        • country string
        • createdAt string(date-time)
        • createdBy string
        • dateEndPilot string(date-time)
        • defaultLocale string
        • email string
        • groupCompany object
          Hide groupCompany attributes Show groupCompany attributes object
          • active boolean
          • companyName string Required
          • createdAt string(date-time)
          • createdBy string
          • id integer(int64)
          • updatedAt string(date-time)
          • updatedBy string
        • id integer(int64)
        • nameContact string
        • neighborhood string
        • number string
        • phoneContact string
        • sgemnet string
        • site string
        • sku string
        • state string
        • stateRegistration string
        • timeHistory integer(int64)
        • tradeName string
        • updatedAt string(date-time)
        • updatedBy string
      • country string
      • cpf string
      • createdAt string(date-time)
      • createdBy string
      • createdFromSurvey boolean
      • defaultLocale string
      • displayName string
      • email string
      • externalCode string
      • firstAccess boolean
      • firstLogin string(date-time)
      • formal boolean
      • id integer(int64)
      • lastLogin string(date-time)
      • name string
      • operation string
      • originUser string
      • phone string
      • priority integer(int64)
      • profile object
        Hide profile attributes Show profile attributes object
        • createdAt string(date-time)
        • createdBy string
        • id integer(int64)
        • name string
        • typeUser string
        • updatedAt string(date-time)
        • updatedBy string
        • visible boolean
      • ticketUserId integer(int64)
      • tm2 boolean
      • typeUser string
      • updatedAt string(date-time)
      • updatedBy string
      • userName string
      • usingMFA boolean
      • visible boolean
      • password string
    • inactivityGroup integer(int64)
    • inngageShipping boolean
    • interactQueueDelay integer(int32)
    • limitTimeWaitingForInteract integer(int32)
    • mandatoryClassificationTree boolean
    • mandatoryFinalAgent boolean
    • name string
    • offlineAttendance boolean
    • onlyBot boolean
    • onlyReceptive boolean
    • operation object
      Hide operation attributes Show operation attributes object
      • company object
        Hide company attributes Show company attributes object
        • active boolean
        • address string
        • cep string
        • city string
        • cnpj string
        • companyName string
        • complement string
        • contractSignature integer(int64)
        • country string
        • createdAt string(date-time)
        • createdBy string
        • dateEndPilot string(date-time)
        • defaultLocale string
        • email string
        • groupCompany object
          Hide groupCompany attributes Show groupCompany attributes object
          • active boolean
          • companyName string Required
          • createdAt string(date-time)
          • createdBy string
          • id integer(int64)
          • updatedAt string(date-time)
          • updatedBy string
        • id integer(int64)
        • nameContact string
        • neighborhood string
        • number string
        • phoneContact string
        • sgemnet string
        • site string
        • sku string
        • state string
        • stateRegistration string
        • timeHistory integer(int64)
        • tradeName string
        • updatedAt string(date-time)
        • updatedBy string
      • country string
      • createdAt string(date-time)
      • createdBy string
      • customerPortfolio boolean
      • defaultLocale string
      • id integer(int64)
      • operationName string
      • operationStatus boolean
      • updatedAt string(date-time)
      • updatedBy string
      • verifyHoliday string
    • pausedTransfer boolean
    • pending boolean
    • queueControl string
    • queueScheduleStrategy boolean
    • redirectAttendanceAgentDisconnect boolean
    • scheduleActiveSendTime integer(int32)
    • scheduleName string
    • skipQueue boolean
    • sla integer(int32)
    • smsActiveShipping boolean
    • survey integer(int64)
    • telegramActiveShipping boolean
    • timeMaxAttendance integer(int32)
    • timePending integer(int32)
    • timeUnit string

      Values are NANOSECONDS, MICROSECONDS, MILLISECONDS, SECONDS, MINUTES, HOURS, or DAYS.

    • updatedAt string(date-time)
    • updatedBy string
    • uraActiveShipping boolean
    • visible boolean
    • voiceActiveShipping boolean
    • warningRatio integer(int32)
    • wavy boolean
    • whatsappActiveShipping boolean
    • whatsappPartner boolean
    • whatsappPartnerInactivity integer(int32)
  • groupList string
  • hasReservedWord boolean
  • id integer(int64)
  • inactivity string
  • lastAgent string
  • onlyBot boolean
  • pending boolean
  • priority boolean
  • properties string
  • protocol string
  • status string
  • ticketId integer(int64)
  • tma integer(int64)
  • tmaTicket integer(int32)
  • tme integer(int64)
  • tmi integer(int64)
  • tmia integer(int64)
  • tmic integer(int64)
  • updatedAt string(date-time)
  • updatedBy string
  • user object
    Hide user attributes Show user attributes object
    • accessKey string
    • active boolean
    • agent object
      Hide agent attributes Show agent attributes object
      • agentAllHistory boolean
      • agentAllHistoryOperation boolean
      • agentAttendSimple boolean
      • agentToken string
      • agentViewPhone boolean
      • attendanceServiceChannel string
      • audioOn boolean
      • createdAt string(date-time)
      • createdBy string
      • department string
      • extensionAttendance string
      • id integer(int64)
      • loginAttendance string
      • maxChatChannels integer(int64)
      • passwordAttendance string
      • pauseOnReceiveCall boolean
      • socialToken string
      • status string
      • superAgent boolean
      • updatedAt string(date-time)
      • updatedBy string
      • user object
      • virtualAgent boolean
    • birthDate string(date-time)
    • company object
      Hide company attributes Show company attributes object
      • active boolean
      • address string
      • cep string
      • city string
      • cnpj string
      • companyName string
      • complement string
      • contractSignature integer(int64)
      • country string
      • createdAt string(date-time)
      • createdBy string
      • dateEndPilot string(date-time)
      • defaultLocale string
      • email string
      • groupCompany object
        Hide groupCompany attributes Show groupCompany attributes object
        • active boolean
        • companyName string Required
        • createdAt string(date-time)
        • createdBy string
        • id integer(int64)
        • updatedAt string(date-time)
        • updatedBy string
      • id integer(int64)
      • nameContact string
      • neighborhood string
      • number string
      • phoneContact string
      • sgemnet string
      • site string
      • sku string
      • state string
      • stateRegistration string
      • timeHistory integer(int64)
      • tradeName string
      • updatedAt string(date-time)
      • updatedBy string
    • country string
    • cpf string
    • createdAt string(date-time)
    • createdBy string
    • createdFromSurvey boolean
    • defaultLocale string
    • displayName string
    • email string
    • externalCode string
    • firstAccess boolean
    • firstLogin string(date-time)
    • formal boolean
    • id integer(int64)
    • lastLogin string(date-time)
    • name string
    • operation string
    • originUser string
    • phone string
    • priority integer(int64)
    • profile object
      Hide profile attributes Show profile attributes object
      • createdAt string(date-time)
      • createdBy string
      • id integer(int64)
      • name string
      • typeUser string
      • updatedAt string(date-time)
      • updatedBy string
      • visible boolean
    • ticketUserId integer(int64)
    • tm2 boolean
    • typeUser string
    • updatedAt string(date-time)
    • updatedBy string
    • userName string
    • usingMFA boolean
    • visible boolean
    • password string
  • userConnectedInstance string
  • userConnectedResource string

Responses

  • 200 application/json

    OK

    Hide response attributes Show response attributes object
    • agent object
      Hide agent attributes Show agent attributes object
      • accessKey string
      • active boolean
      • agent object
        Hide agent attributes Show agent attributes object
        • agentAllHistory boolean
        • agentAllHistoryOperation boolean
        • agentAttendSimple boolean
        • agentToken string
        • agentViewPhone boolean
        • attendanceServiceChannel string
        • audioOn boolean
        • createdAt string(date-time)
        • createdBy string
        • department string
        • extensionAttendance string
        • id integer(int64)
        • loginAttendance string
        • maxChatChannels integer(int64)
        • passwordAttendance string
        • pauseOnReceiveCall boolean
        • socialToken string
        • status string
        • superAgent boolean
        • updatedAt string(date-time)
        • updatedBy string
        • user object
        • virtualAgent boolean
      • birthDate string(date-time)
      • company object
        Hide company attributes Show company attributes object
        • active boolean
        • address string
        • cep string
        • city string
        • cnpj string
        • companyName string
        • complement string
        • contractSignature integer(int64)
        • country string
        • createdAt string(date-time)
        • createdBy string
        • dateEndPilot string(date-time)
        • defaultLocale string
        • email string
        • groupCompany object
          Hide groupCompany attributes Show groupCompany attributes object
          • active boolean
          • companyName string Required
          • createdAt string(date-time)
          • createdBy string
          • id integer(int64)
          • updatedAt string(date-time)
          • updatedBy string
        • id integer(int64)
        • nameContact string
        • neighborhood string
        • number string
        • phoneContact string
        • sgemnet string
        • site string
        • sku string
        • state string
        • stateRegistration string
        • timeHistory integer(int64)
        • tradeName string
        • updatedAt string(date-time)
        • updatedBy string
      • country string
      • cpf string
      • createdAt string(date-time)
      • createdBy string
      • createdFromSurvey boolean
      • defaultLocale string
      • displayName string
      • email string
      • externalCode string
      • firstAccess boolean
      • firstLogin string(date-time)
      • formal boolean
      • id integer(int64)
      • lastLogin string(date-time)
      • name string
      • operation string
      • originUser string
      • phone string
      • priority integer(int64)
      • profile object
        Hide profile attributes Show profile attributes object
        • createdAt string(date-time)
        • createdBy string
        • id integer(int64)
        • name string
        • typeUser string
        • updatedAt string(date-time)
        • updatedBy string
        • visible boolean
      • ticketUserId integer(int64)
      • tm2 boolean
      • typeUser string
      • updatedAt string(date-time)
      • updatedBy string
      • userName string
      • usingMFA boolean
      • visible boolean
      • password string
    • agentConnectedInstance string
    • agentConnectedResource string
    • attendedAt string(date-time)
    • availableAt string(date-time)
    • closedAt string(date-time)
    • closedBy string
    • createdAt string(date-time)
    • customProtocol string
    • directMessageId integer(int64)
    • externalOrderId integer(int64)
    • externalProtocol string
    • groupConf object
      Hide groupConf attributes Show groupConf attributes object
      • acceptedMedias string
      • active boolean
      • agentExpireSession boolean
      • agentReplyMaxDelay integer(int64)
      • broker string
      • businessUnit string
      • channels array[object]
        Hide channels attributes Show channels attributes object
        • id integer(int64)
        • name string
      • classificationTree object
        Hide classificationTree attributes Show classificationTree attributes object
        • active boolean
        • children array[object]
        • createdAt string(date-time)
        • createdBy string
        • id integer(int64)
        • nodeId integer(int64)
        • parent object
        • updatedAt string(date-time)
        • updatedBy string
        • value string
      • configInactivity boolean
      • configInactivityTime integer(int32)
      • createdAt string(date-time)
      • createdBy string
      • defaultAgent object
        Hide defaultAgent attributes Show defaultAgent attributes object
        • accessKey string
        • active boolean
        • agent object
          Hide agent attributes Show agent attributes object
          • agentAllHistory boolean
          • agentAllHistoryOperation boolean
          • agentAttendSimple boolean
          • agentToken string
          • agentViewPhone boolean
          • attendanceServiceChannel string
          • audioOn boolean
          • createdAt string(date-time)
          • createdBy string
          • department string
          • extensionAttendance string
          • id integer(int64)
          • loginAttendance string
          • maxChatChannels integer(int64)
          • passwordAttendance string
          • pauseOnReceiveCall boolean
          • socialToken string
          • status string
          • superAgent boolean
          • updatedAt string(date-time)
          • updatedBy string
          • user object
          • virtualAgent boolean
        • birthDate string(date-time)
        • company object
          Hide company attributes Show company attributes object
          • active boolean
          • address string
          • cep string
          • city string
          • cnpj string
          • companyName string
          • complement string
          • contractSignature integer(int64)
          • country string
          • createdAt string(date-time)
          • createdBy string
          • dateEndPilot string(date-time)
          • defaultLocale string
          • email string
          • groupCompany object
            Hide groupCompany attributes Show groupCompany attributes object
            • active boolean
            • companyName string Required
            • createdAt string(date-time)
            • createdBy string
            • id integer(int64)
            • updatedAt string(date-time)
            • updatedBy string
          • id integer(int64)
          • nameContact string
          • neighborhood string
          • number string
          • phoneContact string
          • sgemnet string
          • site string
          • sku string
          • state string
          • stateRegistration string
          • timeHistory integer(int64)
          • tradeName string
          • updatedAt string(date-time)
          • updatedBy string
        • country string
        • cpf string
        • createdAt string(date-time)
        • createdBy string
        • createdFromSurvey boolean
        • defaultLocale string
        • displayName string
        • email string
        • externalCode string
        • firstAccess boolean
        • firstLogin string(date-time)
        • formal boolean
        • id integer(int64)
        • lastLogin string(date-time)
        • name string
        • operation string
        • originUser string
        • phone string
        • priority integer(int64)
        • profile object
          Hide profile attributes Show profile attributes object
          • createdAt string(date-time)
          • createdBy string
          • id integer(int64)
          • name string
          • typeUser string
          • updatedAt string(date-time)
          • updatedBy string
          • visible boolean
        • ticketUserId integer(int64)
        • tm2 boolean
        • typeUser string
        • updatedAt string(date-time)
        • updatedBy string
        • userName string
        • usingMFA boolean
        • visible boolean
        • password string
      • emailActiveShipping boolean
      • finalAgent object
        Hide finalAgent attributes Show finalAgent attributes object
        • accessKey string
        • active boolean
        • agent object
          Hide agent attributes Show agent attributes object
          • agentAllHistory boolean
          • agentAllHistoryOperation boolean
          • agentAttendSimple boolean
          • agentToken string
          • agentViewPhone boolean
          • attendanceServiceChannel string
          • audioOn boolean
          • createdAt string(date-time)
          • createdBy string
          • department string
          • extensionAttendance string
          • id integer(int64)
          • loginAttendance string
          • maxChatChannels integer(int64)
          • passwordAttendance string
          • pauseOnReceiveCall boolean
          • socialToken string
          • status string
          • superAgent boolean
          • updatedAt string(date-time)
          • updatedBy string
          • user object
          • virtualAgent boolean
        • birthDate string(date-time)
        • company object
          Hide company attributes Show company attributes object
          • active boolean
          • address string
          • cep string
          • city string
          • cnpj string
          • companyName string
          • complement string
          • contractSignature integer(int64)
          • country string
          • createdAt string(date-time)
          • createdBy string
          • dateEndPilot string(date-time)
          • defaultLocale string
          • email string
          • groupCompany object
            Hide groupCompany attributes Show groupCompany attributes object
            • active boolean
            • companyName string Required
            • createdAt string(date-time)
            • createdBy string
            • id integer(int64)
            • updatedAt string(date-time)
            • updatedBy string
          • id integer(int64)
          • nameContact string
          • neighborhood string
          • number string
          • phoneContact string
          • sgemnet string
          • site string
          • sku string
          • state string
          • stateRegistration string
          • timeHistory integer(int64)
          • tradeName string
          • updatedAt string(date-time)
          • updatedBy string
        • country string
        • cpf string
        • createdAt string(date-time)
        • createdBy string
        • createdFromSurvey boolean
        • defaultLocale string
        • displayName string
        • email string
        • externalCode string
        • firstAccess boolean
        • firstLogin string(date-time)
        • formal boolean
        • id integer(int64)
        • lastLogin string(date-time)
        • name string
        • operation string
        • originUser string
        • phone string
        • priority integer(int64)
        • profile object
          Hide profile attributes Show profile attributes object
          • createdAt string(date-time)
          • createdBy string
          • id integer(int64)
          • name string
          • typeUser string
          • updatedAt string(date-time)
          • updatedBy string
          • visible boolean
        • ticketUserId integer(int64)
        • tm2 boolean
        • typeUser string
        • updatedAt string(date-time)
        • updatedBy string
        • userName string
        • usingMFA boolean
        • visible boolean
        • password string
      • gatewayQueue string
      • id integer(int64)
      • inactivityAction string
      • inactivityAgent object
        Hide inactivityAgent attributes Show inactivityAgent attributes object
        • accessKey string
        • active boolean
        • agent object
          Hide agent attributes Show agent attributes object
          • agentAllHistory boolean
          • agentAllHistoryOperation boolean
          • agentAttendSimple boolean
          • agentToken string
          • agentViewPhone boolean
          • attendanceServiceChannel string
          • audioOn boolean
          • createdAt string(date-time)
          • createdBy string
          • department string
          • extensionAttendance string
          • id integer(int64)
          • loginAttendance string
          • maxChatChannels integer(int64)
          • passwordAttendance string
          • pauseOnReceiveCall boolean
          • socialToken string
          • status string
          • superAgent boolean
          • updatedAt string(date-time)
          • updatedBy string
          • user object
          • virtualAgent boolean
        • birthDate string(date-time)
        • company object
          Hide company attributes Show company attributes object
          • active boolean
          • address string
          • cep string
          • city string
          • cnpj string
          • companyName string
          • complement string
          • contractSignature integer(int64)
          • country string
          • createdAt string(date-time)
          • createdBy string
          • dateEndPilot string(date-time)
          • defaultLocale string
          • email string
          • groupCompany object
            Hide groupCompany attributes Show groupCompany attributes object
            • active boolean
            • companyName string Required
            • createdAt string(date-time)
            • createdBy string
            • id integer(int64)
            • updatedAt string(date-time)
            • updatedBy string
          • id integer(int64)
          • nameContact string
          • neighborhood string
          • number string
          • phoneContact string
          • sgemnet string
          • site string
          • sku string
          • state string
          • stateRegistration string
          • timeHistory integer(int64)
          • tradeName string
          • updatedAt string(date-time)
          • updatedBy string
        • country string
        • cpf string
        • createdAt string(date-time)
        • createdBy string
        • createdFromSurvey boolean
        • defaultLocale string
        • displayName string
        • email string
        • externalCode string
        • firstAccess boolean
        • firstLogin string(date-time)
        • formal boolean
        • id integer(int64)
        • lastLogin string(date-time)
        • name string
        • operation string
        • originUser string
        • phone string
        • priority integer(int64)
        • profile object
          Hide profile attributes Show profile attributes object
          • createdAt string(date-time)
          • createdBy string
          • id integer(int64)
          • name string
          • typeUser string
          • updatedAt string(date-time)
          • updatedBy string
          • visible boolean
        • ticketUserId integer(int64)
        • tm2 boolean
        • typeUser string
        • updatedAt string(date-time)
        • updatedBy string
        • userName string
        • usingMFA boolean
        • visible boolean
        • password string
      • inactivityGroup integer(int64)
      • inngageShipping boolean
      • interactQueueDelay integer(int32)
      • limitTimeWaitingForInteract integer(int32)
      • mandatoryClassificationTree boolean
      • mandatoryFinalAgent boolean
      • name string
      • offlineAttendance boolean
      • onlyBot boolean
      • onlyReceptive boolean
      • operation object
        Hide operation attributes Show operation attributes object
        • company object
          Hide company attributes Show company attributes object
          • active boolean
          • address string
          • cep string
          • city string
          • cnpj string
          • companyName string
          • complement string
          • contractSignature integer(int64)
          • country string
          • createdAt string(date-time)
          • createdBy string
          • dateEndPilot string(date-time)
          • defaultLocale string
          • email string
          • groupCompany object
            Hide groupCompany attributes Show groupCompany attributes object
            • active boolean
            • companyName string Required
            • createdAt string(date-time)
            • createdBy string
            • id integer(int64)
            • updatedAt string(date-time)
            • updatedBy string
          • id integer(int64)
          • nameContact string
          • neighborhood string
          • number string
          • phoneContact string
          • sgemnet string
          • site string
          • sku string
          • state string
          • stateRegistration string
          • timeHistory integer(int64)
          • tradeName string
          • updatedAt string(date-time)
          • updatedBy string
        • country string
        • createdAt string(date-time)
        • createdBy string
        • customerPortfolio boolean
        • defaultLocale string
        • id integer(int64)
        • operationName string
        • operationStatus boolean
        • updatedAt string(date-time)
        • updatedBy string
        • verifyHoliday string
      • pausedTransfer boolean
      • pending boolean
      • queueControl string
      • queueScheduleStrategy boolean
      • redirectAttendanceAgentDisconnect boolean
      • scheduleActiveSendTime integer(int32)
      • scheduleName string
      • skipQueue boolean
      • sla integer(int32)
      • smsActiveShipping boolean
      • survey integer(int64)
      • telegramActiveShipping boolean
      • timeMaxAttendance integer(int32)
      • timePending integer(int32)
      • timeUnit string

        Values are NANOSECONDS, MICROSECONDS, MILLISECONDS, SECONDS, MINUTES, HOURS, or DAYS.

      • updatedAt string(date-time)
      • updatedBy string
      • uraActiveShipping boolean
      • visible boolean
      • voiceActiveShipping boolean
      • warningRatio integer(int32)
      • wavy boolean
      • whatsappActiveShipping boolean
      • whatsappPartner boolean
      • whatsappPartnerInactivity integer(int32)
    • groupList string
    • hasReservedWord boolean
    • id integer(int64)
    • inactivity string
    • lastAgent string
    • onlyBot boolean
    • pending boolean
    • priority boolean
    • properties string
    • protocol string
    • status string
    • ticketId integer(int64)
    • tma integer(int64)
    • tmaTicket integer(int32)
    • tme integer(int64)
    • tmi integer(int64)
    • tmia integer(int64)
    • tmic integer(int64)
    • updatedAt string(date-time)
    • updatedBy string
    • user object
      Hide user attributes Show user attributes object
      • accessKey string
      • active boolean
      • agent object
        Hide agent attributes Show agent attributes object
        • agentAllHistory boolean
        • agentAllHistoryOperation boolean
        • agentAttendSimple boolean
        • agentToken string
        • agentViewPhone boolean
        • attendanceServiceChannel string
        • audioOn boolean
        • createdAt string(date-time)
        • createdBy string
        • department string
        • extensionAttendance string
        • id integer(int64)
        • loginAttendance string
        • maxChatChannels integer(int64)
        • passwordAttendance string
        • pauseOnReceiveCall boolean
        • socialToken string
        • status string
        • superAgent boolean
        • updatedAt string(date-time)
        • updatedBy string
        • user object
        • virtualAgent boolean
      • birthDate string(date-time)
      • company object
        Hide company attributes Show company attributes object
        • active boolean
        • address string
        • cep string
        • city string
        • cnpj string
        • companyName string
        • complement string
        • contractSignature integer(int64)
        • country string
        • createdAt string(date-time)
        • createdBy string
        • dateEndPilot string(date-time)
        • defaultLocale string
        • email string
        • groupCompany object
          Hide groupCompany attributes Show groupCompany attributes object
          • active boolean
          • companyName string Required
          • createdAt string(date-time)
          • createdBy string
          • id integer(int64)
          • updatedAt string(date-time)
          • updatedBy string
        • id integer(int64)
        • nameContact string
        • neighborhood string
        • number string
        • phoneContact string
        • sgemnet string
        • site string
        • sku string
        • state string
        • stateRegistration string
        • timeHistory integer(int64)
        • tradeName string
        • updatedAt string(date-time)
        • updatedBy string
      • country string
      • cpf string
      • createdAt string(date-time)
      • createdBy string
      • createdFromSurvey boolean
      • defaultLocale string
      • displayName string
      • email string
      • externalCode string
      • firstAccess boolean
      • firstLogin string(date-time)
      • formal boolean
      • id integer(int64)
      • lastLogin string(date-time)
      • name string
      • operation string
      • originUser string
      • phone string
      • priority integer(int64)
      • profile object
        Hide profile attributes Show profile attributes object
        • createdAt string(date-time)
        • createdBy string
        • id integer(int64)
        • name string
        • typeUser string
        • updatedAt string(date-time)
        • updatedBy string
        • visible boolean
      • ticketUserId integer(int64)
      • tm2 boolean
      • typeUser string
      • updatedAt string(date-time)
      • updatedBy string
      • userName string
      • usingMFA boolean
      • visible boolean
      • password string
    • userConnectedInstance string
    • userConnectedResource string
  • 201

    Created

  • 401

    Unauthorized

  • 403

    Forbidden

  • 404

    Not Found

POST /chatapi/1.0/api/v2/user-session/save 
curl \
 --request POST 'https://api.neppo.com.br/chatapi/1.0/api/v2/user-session/save' \
 --header "Authorization: Bearer $ACCESS_TOKEN" \
 --header "Content-Type: application/json" \
 --data '{"agent":{"accessKey":"string","active":true,"agent":{"agentAllHistory":true,"agentAllHistoryOperation":true,"agentAttendSimple":true,"agentToken":"string","agentViewPhone":true,"attendanceServiceChannel":"string","audioOn":true,"createdAt":"2026-05-04T09:42:00Z","createdBy":"string","department":"string","extensionAttendance":"string","id":42,"loginAttendance":"string","maxChatChannels":42,"passwordAttendance":"string","pauseOnReceiveCall":true,"socialToken":"string","status":"string","superAgent":true,"updatedAt":"2026-05-04T09:42:00Z","updatedBy":"string","user":{},"virtualAgent":true},"birthDate":"2026-05-04T09:42:00Z","company":{"active":true,"address":"string","cep":"string","city":"string","cnpj":"string","companyName":"string","complement":"string","contractSignature":42,"country":"string","createdAt":"2026-05-04T09:42:00Z","createdBy":"string","dateEndPilot":"2026-05-04T09:42:00Z","defaultLocale":"string","email":"string","groupCompany":{"active":true,"companyName":"string","createdAt":"2026-05-04T09:42:00Z","createdBy":"string","id":42,"updatedAt":"2026-05-04T09:42:00Z","updatedBy":"string"},"id":42,"nameContact":"string","neighborhood":"string","number":"string","phoneContact":"string","sgemnet":"string","site":"string","sku":"string","state":"string","stateRegistration":"string","timeHistory":42,"tradeName":"string","updatedAt":"2026-05-04T09:42:00Z","updatedBy":"string"},"country":"string","cpf":"string","createdAt":"2026-05-04T09:42:00Z","createdBy":"string","createdFromSurvey":true,"defaultLocale":"string","displayName":"string","email":"string","externalCode":"string","firstAccess":true,"firstLogin":"2026-05-04T09:42:00Z","formal":true,"id":42,"lastLogin":"2026-05-04T09:42:00Z","name":"string","operation":"string","originUser":"string","phone":"string","priority":42,"profile":{"createdAt":"2026-05-04T09:42:00Z","createdBy":"string","id":42,"name":"string","typeUser":"string","updatedAt":"2026-05-04T09:42:00Z","updatedBy":"string","visible":true},"ticketUserId":42,"tm2":true,"typeUser":"string","updatedAt":"2026-05-04T09:42:00Z","updatedBy":"string","userName":"string","usingMFA":true,"visible":true,"password":"string"},"agentConnectedInstance":"string","agentConnectedResource":"string","attendedAt":"2026-05-04T09:42:00Z","availableAt":"2026-05-04T09:42:00Z","closedAt":"2026-05-04T09:42:00Z","closedBy":"string","createdAt":"2026-05-04T09:42:00Z","customProtocol":"string","directMessageId":42,"externalOrderId":42,"externalProtocol":"string","groupConf":{"acceptedMedias":"string","active":true,"agentExpireSession":true,"agentReplyMaxDelay":42,"broker":"string","businessUnit":"string","channels":[{"id":42,"name":"string"}],"classificationTree":{"active":true,"children":[{}],"createdAt":"2026-05-04T09:42:00Z","createdBy":"string","id":42,"nodeId":42,"parent":{},"updatedAt":"2026-05-04T09:42:00Z","updatedBy":"string","value":"string"},"configInactivity":true,"configInactivityTime":42,"createdAt":"2026-05-04T09:42:00Z","createdBy":"string","defaultAgent":{"accessKey":"string","active":true,"agent":{"agentAllHistory":true,"agentAllHistoryOperation":true,"agentAttendSimple":true,"agentToken":"string","agentViewPhone":true,"attendanceServiceChannel":"string","audioOn":true,"createdAt":"2026-05-04T09:42:00Z","createdBy":"string","department":"string","extensionAttendance":"string","id":42,"loginAttendance":"string","maxChatChannels":42,"passwordAttendance":"string","pauseOnReceiveCall":true,"socialToken":"string","status":"string","superAgent":true,"updatedAt":"2026-05-04T09:42:00Z","updatedBy":"string","user":{},"virtualAgent":true},"birthDate":"2026-05-04T09:42:00Z","company":{"active":true,"address":"string","cep":"string","city":"string","cnpj":"string","companyName":"string","complement":"string","contractSignature":42,"country":"string","createdAt":"2026-05-04T09:42:00Z","createdBy":"string","dateEndPilot":"2026-05-04T09:42:00Z","defaultLocale":"string","email":"string","groupCompany":{"active":true,"companyName":"string","createdAt":"2026-05-04T09:42:00Z","createdBy":"string","id":42,"updatedAt":"2026-05-04T09:42:00Z","updatedBy":"string"},"id":42,"nameContact":"string","neighborhood":"string","number":"string","phoneContact":"string","sgemnet":"string","site":"string","sku":"string","state":"string","stateRegistration":"string","timeHistory":42,"tradeName":"string","updatedAt":"2026-05-04T09:42:00Z","updatedBy":"string"},"country":"string","cpf":"string","createdAt":"2026-05-04T09:42:00Z","createdBy":"string","createdFromSurvey":true,"defaultLocale":"string","displayName":"string","email":"string","externalCode":"string","firstAccess":true,"firstLogin":"2026-05-04T09:42:00Z","formal":true,"id":42,"lastLogin":"2026-05-04T09:42:00Z","name":"string","operation":"string","originUser":"string","phone":"string","priority":42,"profile":{"createdAt":"2026-05-04T09:42:00Z","createdBy":"string","id":42,"name":"string","typeUser":"string","updatedAt":"2026-05-04T09:42:00Z","updatedBy":"string","visible":true},"ticketUserId":42,"tm2":true,"typeUser":"string","updatedAt":"2026-05-04T09:42:00Z","updatedBy":"string","userName":"string","usingMFA":true,"visible":true,"password":"string"},"emailActiveShipping":true,"finalAgent":{"accessKey":"string","active":true,"agent":{"agentAllHistory":true,"agentAllHistoryOperation":true,"agentAttendSimple":true,"agentToken":"string","agentViewPhone":true,"attendanceServiceChannel":"string","audioOn":true,"createdAt":"2026-05-04T09:42:00Z","createdBy":"string","department":"string","extensionAttendance":"string","id":42,"loginAttendance":"string","maxChatChannels":42,"passwordAttendance":"string","pauseOnReceiveCall":true,"socialToken":"string","status":"string","superAgent":true,"updatedAt":"2026-05-04T09:42:00Z","updatedBy":"string","user":{},"virtualAgent":true},"birthDate":"2026-05-04T09:42:00Z","company":{"active":true,"address":"string","cep":"string","city":"string","cnpj":"string","companyName":"string","complement":"string","contractSignature":42,"country":"string","createdAt":"2026-05-04T09:42:00Z","createdBy":"string","dateEndPilot":"2026-05-04T09:42:00Z","defaultLocale":"string","email":"string","groupCompany":{"active":true,"companyName":"string","createdAt":"2026-05-04T09:42:00Z","createdBy":"string","id":42,"updatedAt":"2026-05-04T09:42:00Z","updatedBy":"string"},"id":42,"nameContact":"string","neighborhood":"string","number":"string","phoneContact":"string","sgemnet":"string","site":"string","sku":"string","state":"string","stateRegistration":"string","timeHistory":42,"tradeName":"string","updatedAt":"2026-05-04T09:42:00Z","updatedBy":"string"},"country":"string","cpf":"string","createdAt":"2026-05-04T09:42:00Z","createdBy":"string","createdFromSurvey":true,"defaultLocale":"string","displayName":"string","email":"string","externalCode":"string","firstAccess":true,"firstLogin":"2026-05-04T09:42:00Z","formal":true,"id":42,"lastLogin":"2026-05-04T09:42:00Z","name":"string","operation":"string","originUser":"string","phone":"string","priority":42,"profile":{"createdAt":"2026-05-04T09:42:00Z","createdBy":"string","id":42,"name":"string","typeUser":"string","updatedAt":"2026-05-04T09:42:00Z","updatedBy":"string","visible":true},"ticketUserId":42,"tm2":true,"typeUser":"string","updatedAt":"2026-05-04T09:42:00Z","updatedBy":"string","userName":"string","usingMFA":true,"visible":true,"password":"string"},"gatewayQueue":"string","id":42,"inactivityAction":"string","inactivityAgent":{"accessKey":"string","active":true,"agent":{"agentAllHistory":true,"agentAllHistoryOperation":true,"agentAttendSimple":true,"agentToken":"string","agentViewPhone":true,"attendanceServiceChannel":"string","audioOn":true,"createdAt":"2026-05-04T09:42:00Z","createdBy":"string","department":"string","extensionAttendance":"string","id":42,"loginAttendance":"string","maxChatChannels":42,"passwordAttendance":"string","pauseOnReceiveCall":true,"socialToken":"string","status":"string","superAgent":true,"updatedAt":"2026-05-04T09:42:00Z","updatedBy":"string","user":{},"virtualAgent":true},"birthDate":"2026-05-04T09:42:00Z","company":{"active":true,"address":"string","cep":"string","city":"string","cnpj":"string","companyName":"string","complement":"string","contractSignature":42,"country":"string","createdAt":"2026-05-04T09:42:00Z","createdBy":"string","dateEndPilot":"2026-05-04T09:42:00Z","defaultLocale":"string","email":"string","groupCompany":{"active":true,"companyName":"string","createdAt":"2026-05-04T09:42:00Z","createdBy":"string","id":42,"updatedAt":"2026-05-04T09:42:00Z","updatedBy":"string"},"id":42,"nameContact":"string","neighborhood":"string","number":"string","phoneContact":"string","sgemnet":"string","site":"string","sku":"string","state":"string","stateRegistration":"string","timeHistory":42,"tradeName":"string","updatedAt":"2026-05-04T09:42:00Z","updatedBy":"string"},"country":"string","cpf":"string","createdAt":"2026-05-04T09:42:00Z","createdBy":"string","createdFromSurvey":true,"defaultLocale":"string","displayName":"string","email":"string","externalCode":"string","firstAccess":true,"firstLogin":"2026-05-04T09:42:00Z","formal":true,"id":42,"lastLogin":"2026-05-04T09:42:00Z","name":"string","operation":"string","originUser":"string","phone":"string","priority":42,"profile":{"createdAt":"2026-05-04T09:42:00Z","createdBy":"string","id":42,"name":"string","typeUser":"string","updatedAt":"2026-05-04T09:42:00Z","updatedBy":"string","visible":true},"ticketUserId":42,"tm2":true,"typeUser":"string","updatedAt":"2026-05-04T09:42:00Z","updatedBy":"string","userName":"string","usingMFA":true,"visible":true,"password":"string"},"inactivityGroup":42,"inngageShipping":true,"interactQueueDelay":42,"limitTimeWaitingForInteract":42,"mandatoryClassificationTree":true,"mandatoryFinalAgent":true,"name":"string","offlineAttendance":true,"onlyBot":true,"onlyReceptive":true,"operation":{"company":{"active":true,"address":"string","cep":"string","city":"string","cnpj":"string","companyName":"string","complement":"string","contractSignature":42,"country":"string","createdAt":"2026-05-04T09:42:00Z","createdBy":"string","dateEndPilot":"2026-05-04T09:42:00Z","defaultLocale":"string","email":"string","groupCompany":{"active":true,"companyName":"string","createdAt":"2026-05-04T09:42:00Z","createdBy":"string","id":42,"updatedAt":"2026-05-04T09:42:00Z","updatedBy":"string"},"id":42,"nameContact":"string","neighborhood":"string","number":"string","phoneContact":"string","sgemnet":"string","site":"string","sku":"string","state":"string","stateRegistration":"string","timeHistory":42,"tradeName":"string","updatedAt":"2026-05-04T09:42:00Z","updatedBy":"string"},"country":"string","createdAt":"2026-05-04T09:42:00Z","createdBy":"string","customerPortfolio":true,"defaultLocale":"string","id":42,"operationName":"string","operationStatus":true,"updatedAt":"2026-05-04T09:42:00Z","updatedBy":"string","verifyHoliday":"string"},"pausedTransfer":true,"pending":true,"queueControl":"string","queueScheduleStrategy":true,"redirectAttendanceAgentDisconnect":true,"scheduleActiveSendTime":42,"scheduleName":"string","skipQueue":true,"sla":42,"smsActiveShipping":true,"survey":42,"telegramActiveShipping":true,"timeMaxAttendance":42,"timePending":42,"timeUnit":"NANOSECONDS","updatedAt":"2026-05-04T09:42:00Z","updatedBy":"string","uraActiveShipping":true,"visible":true,"voiceActiveShipping":true,"warningRatio":42,"wavy":true,"whatsappActiveShipping":true,"whatsappPartner":true,"whatsappPartnerInactivity":42},"groupList":"string","hasReservedWord":true,"id":42,"inactivity":"string","lastAgent":"string","onlyBot":true,"pending":true,"priority":true,"properties":"string","protocol":"string","status":"string","ticketId":42,"tma":42,"tmaTicket":42,"tme":42,"tmi":42,"tmia":42,"tmic":42,"updatedAt":"2026-05-04T09:42:00Z","updatedBy":"string","user":{"accessKey":"string","active":true,"agent":{"agentAllHistory":true,"agentAllHistoryOperation":true,"agentAttendSimple":true,"agentToken":"string","agentViewPhone":true,"attendanceServiceChannel":"string","audioOn":true,"createdAt":"2026-05-04T09:42:00Z","createdBy":"string","department":"string","extensionAttendance":"string","id":42,"loginAttendance":"string","maxChatChannels":42,"passwordAttendance":"string","pauseOnReceiveCall":true,"socialToken":"string","status":"string","superAgent":true,"updatedAt":"2026-05-04T09:42:00Z","updatedBy":"string","user":{},"virtualAgent":true},"birthDate":"2026-05-04T09:42:00Z","company":{"active":true,"address":"string","cep":"string","city":"string","cnpj":"string","companyName":"string","complement":"string","contractSignature":42,"country":"string","createdAt":"2026-05-04T09:42:00Z","createdBy":"string","dateEndPilot":"2026-05-04T09:42:00Z","defaultLocale":"string","email":"string","groupCompany":{"active":true,"companyName":"string","createdAt":"2026-05-04T09:42:00Z","createdBy":"string","id":42,"updatedAt":"2026-05-04T09:42:00Z","updatedBy":"string"},"id":42,"nameContact":"string","neighborhood":"string","number":"string","phoneContact":"string","sgemnet":"string","site":"string","sku":"string","state":"string","stateRegistration":"string","timeHistory":42,"tradeName":"string","updatedAt":"2026-05-04T09:42:00Z","updatedBy":"string"},"country":"string","cpf":"string","createdAt":"2026-05-04T09:42:00Z","createdBy":"string","createdFromSurvey":true,"defaultLocale":"string","displayName":"string","email":"string","externalCode":"string","firstAccess":true,"firstLogin":"2026-05-04T09:42:00Z","formal":true,"id":42,"lastLogin":"2026-05-04T09:42:00Z","name":"string","operation":"string","originUser":"string","phone":"string","priority":42,"profile":{"createdAt":"2026-05-04T09:42:00Z","createdBy":"string","id":42,"name":"string","typeUser":"string","updatedAt":"2026-05-04T09:42:00Z","updatedBy":"string","visible":true},"ticketUserId":42,"tm2":true,"typeUser":"string","updatedAt":"2026-05-04T09:42:00Z","updatedBy":"string","userName":"string","usingMFA":true,"visible":true,"password":"string"},"userConnectedInstance":"string","userConnectedResource":"string"}'
Request examples 
{
  "agent": {
    "accessKey": "string",
    "active": true,
    "agent": {
      "agentAllHistory": true,
      "agentAllHistoryOperation": true,
      "agentAttendSimple": true,
      "agentToken": "string",
      "agentViewPhone": true,
      "attendanceServiceChannel": "string",
      "audioOn": true,
      "createdAt": "2026-05-04T09:42:00Z",
      "createdBy": "string",
      "department": "string",
      "extensionAttendance": "string",
      "id": 42,
      "loginAttendance": "string",
      "maxChatChannels": 42,
      "passwordAttendance": "string",
      "pauseOnReceiveCall": true,
      "socialToken": "string",
      "status": "string",
      "superAgent": true,
      "updatedAt": "2026-05-04T09:42:00Z",
      "updatedBy": "string",
      "user": {},
      "virtualAgent": true
    },
    "birthDate": "2026-05-04T09:42:00Z",
    "company": {
      "active": true,
      "address": "string",
      "cep": "string",
      "city": "string",
      "cnpj": "string",
      "companyName": "string",
      "complement": "string",
      "contractSignature": 42,
      "country": "string",
      "createdAt": "2026-05-04T09:42:00Z",
      "createdBy": "string",
      "dateEndPilot": "2026-05-04T09:42:00Z",
      "defaultLocale": "string",
      "email": "string",
      "groupCompany": {
        "active": true,
        "companyName": "string",
        "createdAt": "2026-05-04T09:42:00Z",
        "createdBy": "string",
        "id": 42,
        "updatedAt": "2026-05-04T09:42:00Z",
        "updatedBy": "string"
      },
      "id": 42,
      "nameContact": "string",
      "neighborhood": "string",
      "number": "string",
      "phoneContact": "string",
      "sgemnet": "string",
      "site": "string",
      "sku": "string",
      "state": "string",
      "stateRegistration": "string",
      "timeHistory": 42,
      "tradeName": "string",
      "updatedAt": "2026-05-04T09:42:00Z",
      "updatedBy": "string"
    },
    "country": "string",
    "cpf": "string",
    "createdAt": "2026-05-04T09:42:00Z",
    "createdBy": "string",
    "createdFromSurvey": true,
    "defaultLocale": "string",
    "displayName": "string",
    "email": "string",
    "externalCode": "string",
    "firstAccess": true,
    "firstLogin": "2026-05-04T09:42:00Z",
    "formal": true,
    "id": 42,
    "lastLogin": "2026-05-04T09:42:00Z",
    "name": "string",
    "operation": "string",
    "originUser": "string",
    "phone": "string",
    "priority": 42,
    "profile": {
      "createdAt": "2026-05-04T09:42:00Z",
      "createdBy": "string",
      "id": 42,
      "name": "string",
      "typeUser": "string",
      "updatedAt": "2026-05-04T09:42:00Z",
      "updatedBy": "string",
      "visible": true
    },
    "ticketUserId": 42,
    "tm2": true,
    "typeUser": "string",
    "updatedAt": "2026-05-04T09:42:00Z",
    "updatedBy": "string",
    "userName": "string",
    "usingMFA": true,
    "visible": true,
    "password": "string"
  },
  "agentConnectedInstance": "string",
  "agentConnectedResource": "string",
  "attendedAt": "2026-05-04T09:42:00Z",
  "availableAt": "2026-05-04T09:42:00Z",
  "closedAt": "2026-05-04T09:42:00Z",
  "closedBy": "string",
  "createdAt": "2026-05-04T09:42:00Z",
  "customProtocol": "string",
  "directMessageId": 42,
  "externalOrderId": 42,
  "externalProtocol": "string",
  "groupConf": {
    "acceptedMedias": "string",
    "active": true,
    "agentExpireSession": true,
    "agentReplyMaxDelay": 42,
    "broker": "string",
    "businessUnit": "string",
    "channels": [
      {
        "id": 42,
        "name": "string"
      }
    ],
    "classificationTree": {
      "active": true,
      "children": [
        {}
      ],
      "createdAt": "2026-05-04T09:42:00Z",
      "createdBy": "string",
      "id": 42,
      "nodeId": 42,
      "parent": {},
      "updatedAt": "2026-05-04T09:42:00Z",
      "updatedBy": "string",
      "value": "string"
    },
    "configInactivity": true,
    "configInactivityTime": 42,
    "createdAt": "2026-05-04T09:42:00Z",
    "createdBy": "string",
    "defaultAgent": {
      "accessKey": "string",
      "active": true,
      "agent": {
        "agentAllHistory": true,
        "agentAllHistoryOperation": true,
        "agentAttendSimple": true,
        "agentToken": "string",
        "agentViewPhone": true,
        "attendanceServiceChannel": "string",
        "audioOn": true,
        "createdAt": "2026-05-04T09:42:00Z",
        "createdBy": "string",
        "department": "string",
        "extensionAttendance": "string",
        "id": 42,
        "loginAttendance": "string",
        "maxChatChannels": 42,
        "passwordAttendance": "string",
        "pauseOnReceiveCall": true,
        "socialToken": "string",
        "status": "string",
        "superAgent": true,
        "updatedAt": "2026-05-04T09:42:00Z",
        "updatedBy": "string",
        "user": {},
        "virtualAgent": true
      },
      "birthDate": "2026-05-04T09:42:00Z",
      "company": {
        "active": true,
        "address": "string",
        "cep": "string",
        "city": "string",
        "cnpj": "string",
        "companyName": "string",
        "complement": "string",
        "contractSignature": 42,
        "country": "string",
        "createdAt": "2026-05-04T09:42:00Z",
        "createdBy": "string",
        "dateEndPilot": "2026-05-04T09:42:00Z",
        "defaultLocale": "string",
        "email": "string",
        "groupCompany": {
          "active": true,
          "companyName": "string",
          "createdAt": "2026-05-04T09:42:00Z",
          "createdBy": "string",
          "id": 42,
          "updatedAt": "2026-05-04T09:42:00Z",
          "updatedBy": "string"
        },
        "id": 42,
        "nameContact": "string",
        "neighborhood": "string",
        "number": "string",
        "phoneContact": "string",
        "sgemnet": "string",
        "site": "string",
        "sku": "string",
        "state": "string",
        "stateRegistration": "string",
        "timeHistory": 42,
        "tradeName": "string",
        "updatedAt": "2026-05-04T09:42:00Z",
        "updatedBy": "string"
      },
      "country": "string",
      "cpf": "string",
      "createdAt": "2026-05-04T09:42:00Z",
      "createdBy": "string",
      "createdFromSurvey": true,
      "defaultLocale": "string",
      "displayName": "string",
      "email": "string",
      "externalCode": "string",
      "firstAccess": true,
      "firstLogin": "2026-05-04T09:42:00Z",
      "formal": true,
      "id": 42,
      "lastLogin": "2026-05-04T09:42:00Z",
      "name": "string",
      "operation": "string",
      "originUser": "string",
      "phone": "string",
      "priority": 42,
      "profile": {
        "createdAt": "2026-05-04T09:42:00Z",
        "createdBy": "string",
        "id": 42,
        "name": "string",
        "typeUser": "string",
        "updatedAt": "2026-05-04T09:42:00Z",
        "updatedBy": "string",
        "visible": true
      },
      "ticketUserId": 42,
      "tm2": true,
      "typeUser": "string",
      "updatedAt": "2026-05-04T09:42:00Z",
      "updatedBy": "string",
      "userName": "string",
      "usingMFA": true,
      "visible": true,
      "password": "string"
    },
    "emailActiveShipping": true,
    "finalAgent": {
      "accessKey": "string",
      "active": true,
      "agent": {
        "agentAllHistory": true,
        "agentAllHistoryOperation": true,
        "agentAttendSimple": true,
        "agentToken": "string",
        "agentViewPhone": true,
        "attendanceServiceChannel": "string",
        "audioOn": true,
        "createdAt": "2026-05-04T09:42:00Z",
        "createdBy": "string",
        "department": "string",
        "extensionAttendance": "string",
        "id": 42,
        "loginAttendance": "string",
        "maxChatChannels": 42,
        "passwordAttendance": "string",
        "pauseOnReceiveCall": true,
        "socialToken": "string",
        "status": "string",
        "superAgent": true,
        "updatedAt": "2026-05-04T09:42:00Z",
        "updatedBy": "string",
        "user": {},
        "virtualAgent": true
      },
      "birthDate": "2026-05-04T09:42:00Z",
      "company": {
        "active": true,
        "address": "string",
        "cep": "string",
        "city": "string",
        "cnpj": "string",
        "companyName": "string",
        "complement": "string",
        "contractSignature": 42,
        "country": "string",
        "createdAt": "2026-05-04T09:42:00Z",
        "createdBy": "string",
        "dateEndPilot": "2026-05-04T09:42:00Z",
        "defaultLocale": "string",
        "email": "string",
        "groupCompany": {
          "active": true,
          "companyName": "string",
          "createdAt": "2026-05-04T09:42:00Z",
          "createdBy": "string",
          "id": 42,
          "updatedAt": "2026-05-04T09:42:00Z",
          "updatedBy": "string"
        },
        "id": 42,
        "nameContact": "string",
        "neighborhood": "string",
        "number": "string",
        "phoneContact": "string",
        "sgemnet": "string",
        "site": "string",
        "sku": "string",
        "state": "string",
        "stateRegistration": "string",
        "timeHistory": 42,
        "tradeName": "string",
        "updatedAt": "2026-05-04T09:42:00Z",
        "updatedBy": "string"
      },
      "country": "string",
      "cpf": "string",
      "createdAt": "2026-05-04T09:42:00Z",
      "createdBy": "string",
      "createdFromSurvey": true,
      "defaultLocale": "string",
      "displayName": "string",
      "email": "string",
      "externalCode": "string",
      "firstAccess": true,
      "firstLogin": "2026-05-04T09:42:00Z",
      "formal": true,
      "id": 42,
      "lastLogin": "2026-05-04T09:42:00Z",
      "name": "string",
      "operation": "string",
      "originUser": "string",
      "phone": "string",
      "priority": 42,
      "profile": {
        "createdAt": "2026-05-04T09:42:00Z",
        "createdBy": "string",
        "id": 42,
        "name": "string",
        "typeUser": "string",
        "updatedAt": "2026-05-04T09:42:00Z",
        "updatedBy": "string",
        "visible": true
      },
      "ticketUserId": 42,
      "tm2": true,
      "typeUser": "string",
      "updatedAt": "2026-05-04T09:42:00Z",
      "updatedBy": "string",
      "userName": "string",
      "usingMFA": true,
      "visible": true,
      "password": "string"
    },
    "gatewayQueue": "string",
    "id": 42,
    "inactivityAction": "string",
    "inactivityAgent": {
      "accessKey": "string",
      "active": true,
      "agent": {
        "agentAllHistory": true,
        "agentAllHistoryOperation": true,
        "agentAttendSimple": true,
        "agentToken": "string",
        "agentViewPhone": true,
        "attendanceServiceChannel": "string",
        "audioOn": true,
        "createdAt": "2026-05-04T09:42:00Z",
        "createdBy": "string",
        "department": "string",
        "extensionAttendance": "string",
        "id": 42,
        "loginAttendance": "string",
        "maxChatChannels": 42,
        "passwordAttendance": "string",
        "pauseOnReceiveCall": true,
        "socialToken": "string",
        "status": "string",
        "superAgent": true,
        "updatedAt": "2026-05-04T09:42:00Z",
        "updatedBy": "string",
        "user": {},
        "virtualAgent": true
      },
      "birthDate": "2026-05-04T09:42:00Z",
      "company": {
        "active": true,
        "address": "string",
        "cep": "string",
        "city": "string",
        "cnpj": "string",
        "companyName": "string",
        "complement": "string",
        "contractSignature": 42,
        "country": "string",
        "createdAt": "2026-05-04T09:42:00Z",
        "createdBy": "string",
        "dateEndPilot": "2026-05-04T09:42:00Z",
        "defaultLocale": "string",
        "email": "string",
        "groupCompany": {
          "active": true,
          "companyName": "string",
          "createdAt": "2026-05-04T09:42:00Z",
          "createdBy": "string",
          "id": 42,
          "updatedAt": "2026-05-04T09:42:00Z",
          "updatedBy": "string"
        },
        "id": 42,
        "nameContact": "string",
        "neighborhood": "string",
        "number": "string",
        "phoneContact": "string",
        "sgemnet": "string",
        "site": "string",
        "sku": "string",
        "state": "string",
        "stateRegistration": "string",
        "timeHistory": 42,
        "tradeName": "string",
        "updatedAt": "2026-05-04T09:42:00Z",
        "updatedBy": "string"
      },
      "country": "string",
      "cpf": "string",
      "createdAt": "2026-05-04T09:42:00Z",
      "createdBy": "string",
      "createdFromSurvey": true,
      "defaultLocale": "string",
      "displayName": "string",
      "email": "string",
      "externalCode": "string",
      "firstAccess": true,
      "firstLogin": "2026-05-04T09:42:00Z",
      "formal": true,
      "id": 42,
      "lastLogin": "2026-05-04T09:42:00Z",
      "name": "string",
      "operation": "string",
      "originUser": "string",
      "phone": "string",
      "priority": 42,
      "profile": {
        "createdAt": "2026-05-04T09:42:00Z",
        "createdBy": "string",
        "id": 42,
        "name": "string",
        "typeUser": "string",
        "updatedAt": "2026-05-04T09:42:00Z",
        "updatedBy": "string",
        "visible": true
      },
      "ticketUserId": 42,
      "tm2": true,
      "typeUser": "string",
      "updatedAt": "2026-05-04T09:42:00Z",
      "updatedBy": "string",
      "userName": "string",
      "usingMFA": true,
      "visible": true,
      "password": "string"
    },
    "inactivityGroup": 42,
    "inngageShipping": true,
    "interactQueueDelay": 42,
    "limitTimeWaitingForInteract": 42,
    "mandatoryClassificationTree": true,
    "mandatoryFinalAgent": true,
    "name": "string",
    "offlineAttendance": true,
    "onlyBot": true,
    "onlyReceptive": true,
    "operation": {
      "company": {
        "active": true,
        "address": "string",
        "cep": "string",
        "city": "string",
        "cnpj": "string",
        "companyName": "string",
        "complement": "string",
        "contractSignature": 42,
        "country": "string",
        "createdAt": "2026-05-04T09:42:00Z",
        "createdBy": "string",
        "dateEndPilot": "2026-05-04T09:42:00Z",
        "defaultLocale": "string",
        "email": "string",
        "groupCompany": {
          "active": true,
          "companyName": "string",
          "createdAt": "2026-05-04T09:42:00Z",
          "createdBy": "string",
          "id": 42,
          "updatedAt": "2026-05-04T09:42:00Z",
          "updatedBy": "string"
        },
        "id": 42,
        "nameContact": "string",
        "neighborhood": "string",
        "number": "string",
        "phoneContact": "string",
        "sgemnet": "string",
        "site": "string",
        "sku": "string",
        "state": "string",
        "stateRegistration": "string",
        "timeHistory": 42,
        "tradeName": "string",
        "updatedAt": "2026-05-04T09:42:00Z",
        "updatedBy": "string"
      },
      "country": "string",
      "createdAt": "2026-05-04T09:42:00Z",
      "createdBy": "string",
      "customerPortfolio": true,
      "defaultLocale": "string",
      "id": 42,
      "operationName": "string",
      "operationStatus": true,
      "updatedAt": "2026-05-04T09:42:00Z",
      "updatedBy": "string",
      "verifyHoliday": "string"
    },
    "pausedTransfer": true,
    "pending": true,
    "queueControl": "string",
    "queueScheduleStrategy": true,
    "redirectAttendanceAgentDisconnect": true,
    "scheduleActiveSendTime": 42,
    "scheduleName": "string",
    "skipQueue": true,
    "sla": 42,
    "smsActiveShipping": true,
    "survey": 42,
    "telegramActiveShipping": true,
    "timeMaxAttendance": 42,
    "timePending": 42,
    "timeUnit": "NANOSECONDS",
    "updatedAt": "2026-05-04T09:42:00Z",
    "updatedBy": "string",
    "uraActiveShipping": true,
    "visible": true,
    "voiceActiveShipping": true,
    "warningRatio": 42,
    "wavy": true,
    "whatsappActiveShipping": true,
    "whatsappPartner": true,
    "whatsappPartnerInactivity": 42
  },
  "groupList": "string",
  "hasReservedWord": true,
  "id": 42,
  "inactivity": "string",
  "lastAgent": "string",
  "onlyBot": true,
  "pending": true,
  "priority": true,
  "properties": "string",
  "protocol": "string",
  "status": "string",
  "ticketId": 42,
  "tma": 42,
  "tmaTicket": 42,
  "tme": 42,
  "tmi": 42,
  "tmia": 42,
  "tmic": 42,
  "updatedAt": "2026-05-04T09:42:00Z",
  "updatedBy": "string",
  "user": {
    "accessKey": "string",
    "active": true,
    "agent": {
      "agentAllHistory": true,
      "agentAllHistoryOperation": true,
      "agentAttendSimple": true,
      "agentToken": "string",
      "agentViewPhone": true,
      "attendanceServiceChannel": "string",
      "audioOn": true,
      "createdAt": "2026-05-04T09:42:00Z",
      "createdBy": "string",
      "department": "string",
      "extensionAttendance": "string",
      "id": 42,
      "loginAttendance": "string",
      "maxChatChannels": 42,
      "passwordAttendance": "string",
      "pauseOnReceiveCall": true,
      "socialToken": "string",
      "status": "string",
      "superAgent": true,
      "updatedAt": "2026-05-04T09:42:00Z",
      "updatedBy": "string",
      "user": {},
      "virtualAgent": true
    },
    "birthDate": "2026-05-04T09:42:00Z",
    "company": {
      "active": true,
      "address": "string",
      "cep": "string",
      "city": "string",
      "cnpj": "string",
      "companyName": "string",
      "complement": "string",
      "contractSignature": 42,
      "country": "string",
      "createdAt": "2026-05-04T09:42:00Z",
      "createdBy": "string",
      "dateEndPilot": "2026-05-04T09:42:00Z",
      "defaultLocale": "string",
      "email": "string",
      "groupCompany": {
        "active": true,
        "companyName": "string",
        "createdAt": "2026-05-04T09:42:00Z",
        "createdBy": "string",
        "id": 42,
        "updatedAt": "2026-05-04T09:42:00Z",
        "updatedBy": "string"
      },
      "id": 42,
      "nameContact": "string",
      "neighborhood": "string",
      "number": "string",
      "phoneContact": "string",
      "sgemnet": "string",
      "site": "string",
      "sku": "string",
      "state": "string",
      "stateRegistration": "string",
      "timeHistory": 42,
      "tradeName": "string",
      "updatedAt": "2026-05-04T09:42:00Z",
      "updatedBy": "string"
    },
    "country": "string",
    "cpf": "string",
    "createdAt": "2026-05-04T09:42:00Z",
    "createdBy": "string",
    "createdFromSurvey": true,
    "defaultLocale": "string",
    "displayName": "string",
    "email": "string",
    "externalCode": "string",
    "firstAccess": true,
    "firstLogin": "2026-05-04T09:42:00Z",
    "formal": true,
    "id": 42,
    "lastLogin": "2026-05-04T09:42:00Z",
    "name": "string",
    "operation": "string",
    "originUser": "string",
    "phone": "string",
    "priority": 42,
    "profile": {
      "createdAt": "2026-05-04T09:42:00Z",
      "createdBy": "string",
      "id": 42,
      "name": "string",
      "typeUser": "string",
      "updatedAt": "2026-05-04T09:42:00Z",
      "updatedBy": "string",
      "visible": true
    },
    "ticketUserId": 42,
    "tm2": true,
    "typeUser": "string",
    "updatedAt": "2026-05-04T09:42:00Z",
    "updatedBy": "string",
    "userName": "string",
    "usingMFA": true,
    "visible": true,
    "password": "string"
  },
  "userConnectedInstance": "string",
  "userConnectedResource": "string"
}
Response examples (200) 
{
  "agent": {
    "accessKey": "string",
    "active": true,
    "agent": {
      "agentAllHistory": true,
      "agentAllHistoryOperation": true,
      "agentAttendSimple": true,
      "agentToken": "string",
      "agentViewPhone": true,
      "attendanceServiceChannel": "string",
      "audioOn": true,
      "createdAt": "2026-05-04T09:42:00Z",
      "createdBy": "string",
      "department": "string",
      "extensionAttendance": "string",
      "id": 42,
      "loginAttendance": "string",
      "maxChatChannels": 42,
      "passwordAttendance": "string",
      "pauseOnReceiveCall": true,
      "socialToken": "string",
      "status": "string",
      "superAgent": true,
      "updatedAt": "2026-05-04T09:42:00Z",
      "updatedBy": "string",
      "user": {},
      "virtualAgent": true
    },
    "birthDate": "2026-05-04T09:42:00Z",
    "company": {
      "active": true,
      "address": "string",
      "cep": "string",
      "city": "string",
      "cnpj": "string",
      "companyName": "string",
      "complement": "string",
      "contractSignature": 42,
      "country": "string",
      "createdAt": "2026-05-04T09:42:00Z",
      "createdBy": "string",
      "dateEndPilot": "2026-05-04T09:42:00Z",
      "defaultLocale": "string",
      "email": "string",
      "groupCompany": {
        "active": true,
        "companyName": "string",
        "createdAt": "2026-05-04T09:42:00Z",
        "createdBy": "string",
        "id": 42,
        "updatedAt": "2026-05-04T09:42:00Z",
        "updatedBy": "string"
      },
      "id": 42,
      "nameContact": "string",
      "neighborhood": "string",
      "number": "string",
      "phoneContact": "string",
      "sgemnet": "string",
      "site": "string",
      "sku": "string",
      "state": "string",
      "stateRegistration": "string",
      "timeHistory": 42,
      "tradeName": "string",
      "updatedAt": "2026-05-04T09:42:00Z",
      "updatedBy": "string"
    },
    "country": "string",
    "cpf": "string",
    "createdAt": "2026-05-04T09:42:00Z",
    "createdBy": "string",
    "createdFromSurvey": true,
    "defaultLocale": "string",
    "displayName": "string",
    "email": "string",
    "externalCode": "string",
    "firstAccess": true,
    "firstLogin": "2026-05-04T09:42:00Z",
    "formal": true,
    "id": 42,
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        "virtualAgent": true
      },
      "birthDate": "2026-05-04T09:42:00Z",
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}