Salvar uma tag do bot

Add MCP server to your AI tool

Allow AI tools and LLMs to interact with the API documentation portal through MCP.

MCP server URL

https://api-docs.neppo.com.br/mcp

Standard setup for AI tools providing an mcp.json file

mcp.json
{
  "Neppo API MCP server": {
    "url": "https://api-docs.neppo.com.br/mcp"
  }
}

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POST /chatapi/1.0/api/v2/tag-bot/save

Salva ou atualiza uma tag cadastrada no bot.

application/json

Body Required

obj

  • bot object
    Hide bot attributes Show bot attributes object
    • active boolean
    • agent object
      Hide agent attributes Show agent attributes object
      • accessKey string
      • active boolean
      • agent object
        Hide agent attributes Show agent attributes object
        • agentAllHistory boolean
        • agentAllHistoryOperation boolean
        • agentAttendSimple boolean
        • agentToken string
        • agentViewPhone boolean
        • attendanceServiceChannel string
        • audioOn boolean
        • createdAt string(date-time)
        • createdBy string
        • department string
        • extensionAttendance string
        • id integer(int64)
        • loginAttendance string
        • maxChatChannels integer(int64)
        • passwordAttendance string
        • pauseOnReceiveCall boolean
        • socialToken string
        • status string
        • superAgent boolean
        • updatedAt string(date-time)
        • updatedBy string
        • user object
        • virtualAgent boolean
      • birthDate string(date-time)
      • company object
        Hide company attributes Show company attributes object
        • active boolean
        • address string
        • cep string
        • city string
        • cnpj string
        • companyName string
        • complement string
        • contractSignature integer(int64)
        • country string
        • createdAt string(date-time)
        • createdBy string
        • dateEndPilot string(date-time)
        • defaultLocale string
        • email string
        • groupCompany object
          Hide groupCompany attributes Show groupCompany attributes object
          • active boolean
          • companyName string Required
          • createdAt string(date-time)
          • createdBy string
          • id integer(int64)
          • updatedAt string(date-time)
          • updatedBy string
        • id integer(int64)
        • nameContact string
        • neighborhood string
        • number string
        • phoneContact string
        • sgemnet string
        • site string
        • sku string
        • state string
        • stateRegistration string
        • timeHistory integer(int64)
        • tradeName string
        • updatedAt string(date-time)
        • updatedBy string
      • country string
      • cpf string
      • createdAt string(date-time)
      • createdBy string
      • createdFromSurvey boolean
      • defaultLocale string
      • displayName string
      • email string
      • externalCode string
      • firstAccess boolean
      • firstLogin string(date-time)
      • formal boolean
      • id integer(int64)
      • lastLogin string(date-time)
      • name string
      • operation string
      • originUser string
      • phone string
      • priority integer(int64)
      • profile object
        Hide profile attributes Show profile attributes object
        • createdAt string(date-time)
        • createdBy string
        • id integer(int64)
        • name string
        • typeUser string
        • updatedAt string(date-time)
        • updatedBy string
        • visible boolean
      • ticketUserId integer(int64)
      • tm2 boolean
      • typeUser string
      • updatedAt string(date-time)
      • updatedBy string
      • userName string
      • usingMFA boolean
      • visible boolean
      • password string
    • botTree object
      Hide botTree attributes Show botTree attributes object
      • createdAt string(date-time)
      • createdBy string
      • id integer(int64)
      • updatedAt string(date-time)
      • updatedBy string
      • name string
      • description string
      • active boolean
      • version integer(int64)
    • createdAt string(date-time)
    • createdBy string
    • external boolean
    • id integer(int64)
    • survey boolean
    • updatedAt string(date-time)
    • updatedBy string
  • createdAt string(date-time)
  • createdBy string
  • id integer(int64)
  • message string
  • session object
    Hide session attributes Show session attributes object
    • agent object
      Hide agent attributes Show agent attributes object
      • accessKey string
      • active boolean
      • agent object
        Hide agent attributes Show agent attributes object
        • agentAllHistory boolean
        • agentAllHistoryOperation boolean
        • agentAttendSimple boolean
        • agentToken string
        • agentViewPhone boolean
        • attendanceServiceChannel string
        • audioOn boolean
        • createdAt string(date-time)
        • createdBy string
        • department string
        • extensionAttendance string
        • id integer(int64)
        • loginAttendance string
        • maxChatChannels integer(int64)
        • passwordAttendance string
        • pauseOnReceiveCall boolean
        • socialToken string
        • status string
        • superAgent boolean
        • updatedAt string(date-time)
        • updatedBy string
        • user object
        • virtualAgent boolean
      • birthDate string(date-time)
      • company object
        Hide company attributes Show company attributes object
        • active boolean
        • address string
        • cep string
        • city string
        • cnpj string
        • companyName string
        • complement string
        • contractSignature integer(int64)
        • country string
        • createdAt string(date-time)
        • createdBy string
        • dateEndPilot string(date-time)
        • defaultLocale string
        • email string
        • groupCompany object
          Hide groupCompany attributes Show groupCompany attributes object
          • active boolean
          • companyName string Required
          • createdAt string(date-time)
          • createdBy string
          • id integer(int64)
          • updatedAt string(date-time)
          • updatedBy string
        • id integer(int64)
        • nameContact string
        • neighborhood string
        • number string
        • phoneContact string
        • sgemnet string
        • site string
        • sku string
        • state string
        • stateRegistration string
        • timeHistory integer(int64)
        • tradeName string
        • updatedAt string(date-time)
        • updatedBy string
      • country string
      • cpf string
      • createdAt string(date-time)
      • createdBy string
      • createdFromSurvey boolean
      • defaultLocale string
      • displayName string
      • email string
      • externalCode string
      • firstAccess boolean
      • firstLogin string(date-time)
      • formal boolean
      • id integer(int64)
      • lastLogin string(date-time)
      • name string
      • operation string
      • originUser string
      • phone string
      • priority integer(int64)
      • profile object
        Hide profile attributes Show profile attributes object
        • createdAt string(date-time)
        • createdBy string
        • id integer(int64)
        • name string
        • typeUser string
        • updatedAt string(date-time)
        • updatedBy string
        • visible boolean
      • ticketUserId integer(int64)
      • tm2 boolean
      • typeUser string
      • updatedAt string(date-time)
      • updatedBy string
      • userName string
      • usingMFA boolean
      • visible boolean
      • password string
    • agentConnectedInstance string
    • agentConnectedResource string
    • attendedAt string(date-time)
    • availableAt string(date-time)
    • closedAt string(date-time)
    • closedBy string
    • createdAt string(date-time)
    • customProtocol string
    • directMessageId integer(int64)
    • externalOrderId integer(int64)
    • externalProtocol string
    • groupConf object
      Hide groupConf attributes Show groupConf attributes object
      • acceptedMedias string
      • active boolean
      • agentExpireSession boolean
      • agentReplyMaxDelay integer(int64)
      • broker string
      • businessUnit string
      • channels array[object]
        Hide channels attributes Show channels attributes object
        • id integer(int64)
        • name string
      • classificationTree object
        Hide classificationTree attributes Show classificationTree attributes object
        • active boolean
        • children array[object]
        • createdAt string(date-time)
        • createdBy string
        • id integer(int64)
        • nodeId integer(int64)
        • parent object
        • updatedAt string(date-time)
        • updatedBy string
        • value string
      • configInactivity boolean
      • configInactivityTime integer(int32)
      • createdAt string(date-time)
      • createdBy string
      • defaultAgent object
        Hide defaultAgent attributes Show defaultAgent attributes object
        • accessKey string
        • active boolean
        • agent object
          Hide agent attributes Show agent attributes object
          • agentAllHistory boolean
          • agentAllHistoryOperation boolean
          • agentAttendSimple boolean
          • agentToken string
          • agentViewPhone boolean
          • attendanceServiceChannel string
          • audioOn boolean
          • createdAt string(date-time)
          • createdBy string
          • department string
          • extensionAttendance string
          • id integer(int64)
          • loginAttendance string
          • maxChatChannels integer(int64)
          • passwordAttendance string
          • pauseOnReceiveCall boolean
          • socialToken string
          • status string
          • superAgent boolean
          • updatedAt string(date-time)
          • updatedBy string
          • user object
          • virtualAgent boolean
        • birthDate string(date-time)
        • company object
          Hide company attributes Show company attributes object
          • active boolean
          • address string
          • cep string
          • city string
          • cnpj string
          • companyName string
          • complement string
          • contractSignature integer(int64)
          • country string
          • createdAt string(date-time)
          • createdBy string
          • dateEndPilot string(date-time)
          • defaultLocale string
          • email string
          • groupCompany object
            Hide groupCompany attributes Show groupCompany attributes object
            • active boolean
            • companyName string Required
            • createdAt string(date-time)
            • createdBy string
            • id integer(int64)
            • updatedAt string(date-time)
            • updatedBy string
          • id integer(int64)
          • nameContact string
          • neighborhood string
          • number string
          • phoneContact string
          • sgemnet string
          • site string
          • sku string
          • state string
          • stateRegistration string
          • timeHistory integer(int64)
          • tradeName string
          • updatedAt string(date-time)
          • updatedBy string
        • country string
        • cpf string
        • createdAt string(date-time)
        • createdBy string
        • createdFromSurvey boolean
        • defaultLocale string
        • displayName string
        • email string
        • externalCode string
        • firstAccess boolean
        • firstLogin string(date-time)
        • formal boolean
        • id integer(int64)
        • lastLogin string(date-time)
        • name string
        • operation string
        • originUser string
        • phone string
        • priority integer(int64)
        • profile object
          Hide profile attributes Show profile attributes object
          • createdAt string(date-time)
          • createdBy string
          • id integer(int64)
          • name string
          • typeUser string
          • updatedAt string(date-time)
          • updatedBy string
          • visible boolean
        • ticketUserId integer(int64)
        • tm2 boolean
        • typeUser string
        • updatedAt string(date-time)
        • updatedBy string
        • userName string
        • usingMFA boolean
        • visible boolean
        • password string
      • emailActiveShipping boolean
      • finalAgent object
        Hide finalAgent attributes Show finalAgent attributes object
        • accessKey string
        • active boolean
        • agent object
          Hide agent attributes Show agent attributes object
          • agentAllHistory boolean
          • agentAllHistoryOperation boolean
          • agentAttendSimple boolean
          • agentToken string
          • agentViewPhone boolean
          • attendanceServiceChannel string
          • audioOn boolean
          • createdAt string(date-time)
          • createdBy string
          • department string
          • extensionAttendance string
          • id integer(int64)
          • loginAttendance string
          • maxChatChannels integer(int64)
          • passwordAttendance string
          • pauseOnReceiveCall boolean
          • socialToken string
          • status string
          • superAgent boolean
          • updatedAt string(date-time)
          • updatedBy string
          • user object
          • virtualAgent boolean
        • birthDate string(date-time)
        • company object
          Hide company attributes Show company attributes object
          • active boolean
          • address string
          • cep string
          • city string
          • cnpj string
          • companyName string
          • complement string
          • contractSignature integer(int64)
          • country string
          • createdAt string(date-time)
          • createdBy string
          • dateEndPilot string(date-time)
          • defaultLocale string
          • email string
          • groupCompany object
            Hide groupCompany attributes Show groupCompany attributes object
            • active boolean
            • companyName string Required
            • createdAt string(date-time)
            • createdBy string
            • id integer(int64)
            • updatedAt string(date-time)
            • updatedBy string
          • id integer(int64)
          • nameContact string
          • neighborhood string
          • number string
          • phoneContact string
          • sgemnet string
          • site string
          • sku string
          • state string
          • stateRegistration string
          • timeHistory integer(int64)
          • tradeName string
          • updatedAt string(date-time)
          • updatedBy string
        • country string
        • cpf string
        • createdAt string(date-time)
        • createdBy string
        • createdFromSurvey boolean
        • defaultLocale string
        • displayName string
        • email string
        • externalCode string
        • firstAccess boolean
        • firstLogin string(date-time)
        • formal boolean
        • id integer(int64)
        • lastLogin string(date-time)
        • name string
        • operation string
        • originUser string
        • phone string
        • priority integer(int64)
        • profile object
          Hide profile attributes Show profile attributes object
          • createdAt string(date-time)
          • createdBy string
          • id integer(int64)
          • name string
          • typeUser string
          • updatedAt string(date-time)
          • updatedBy string
          • visible boolean
        • ticketUserId integer(int64)
        • tm2 boolean
        • typeUser string
        • updatedAt string(date-time)
        • updatedBy string
        • userName string
        • usingMFA boolean
        • visible boolean
        • password string
      • gatewayQueue string
      • id integer(int64)
      • inactivityAction string
      • inactivityAgent object
        Hide inactivityAgent attributes Show inactivityAgent attributes object
        • accessKey string
        • active boolean
        • agent object
          Hide agent attributes Show agent attributes object
          • agentAllHistory boolean
          • agentAllHistoryOperation boolean
          • agentAttendSimple boolean
          • agentToken string
          • agentViewPhone boolean
          • attendanceServiceChannel string
          • audioOn boolean
          • createdAt string(date-time)
          • createdBy string
          • department string
          • extensionAttendance string
          • id integer(int64)
          • loginAttendance string
          • maxChatChannels integer(int64)
          • passwordAttendance string
          • pauseOnReceiveCall boolean
          • socialToken string
          • status string
          • superAgent boolean
          • updatedAt string(date-time)
          • updatedBy string
          • user object
          • virtualAgent boolean
        • birthDate string(date-time)
        • company object
          Hide company attributes Show company attributes object
          • active boolean
          • address string
          • cep string
          • city string
          • cnpj string
          • companyName string
          • complement string
          • contractSignature integer(int64)
          • country string
          • createdAt string(date-time)
          • createdBy string
          • dateEndPilot string(date-time)
          • defaultLocale string
          • email string
          • groupCompany object
            Hide groupCompany attributes Show groupCompany attributes object
            • active boolean
            • companyName string Required
            • createdAt string(date-time)
            • createdBy string
            • id integer(int64)
            • updatedAt string(date-time)
            • updatedBy string
          • id integer(int64)
          • nameContact string
          • neighborhood string
          • number string
          • phoneContact string
          • sgemnet string
          • site string
          • sku string
          • state string
          • stateRegistration string
          • timeHistory integer(int64)
          • tradeName string
          • updatedAt string(date-time)
          • updatedBy string
        • country string
        • cpf string
        • createdAt string(date-time)
        • createdBy string
        • createdFromSurvey boolean
        • defaultLocale string
        • displayName string
        • email string
        • externalCode string
        • firstAccess boolean
        • firstLogin string(date-time)
        • formal boolean
        • id integer(int64)
        • lastLogin string(date-time)
        • name string
        • operation string
        • originUser string
        • phone string
        • priority integer(int64)
        • profile object
          Hide profile attributes Show profile attributes object
          • createdAt string(date-time)
          • createdBy string
          • id integer(int64)
          • name string
          • typeUser string
          • updatedAt string(date-time)
          • updatedBy string
          • visible boolean
        • ticketUserId integer(int64)
        • tm2 boolean
        • typeUser string
        • updatedAt string(date-time)
        • updatedBy string
        • userName string
        • usingMFA boolean
        • visible boolean
        • password string
      • inactivityGroup integer(int64)
      • inngageShipping boolean
      • interactQueueDelay integer(int32)
      • limitTimeWaitingForInteract integer(int32)
      • mandatoryClassificationTree boolean
      • mandatoryFinalAgent boolean
      • name string
      • offlineAttendance boolean
      • onlyBot boolean
      • onlyReceptive boolean
      • operation object
        Hide operation attributes Show operation attributes object
        • company object
          Hide company attributes Show company attributes object
          • active boolean
          • address string
          • cep string
          • city string
          • cnpj string
          • companyName string
          • complement string
          • contractSignature integer(int64)
          • country string
          • createdAt string(date-time)
          • createdBy string
          • dateEndPilot string(date-time)
          • defaultLocale string
          • email string
          • groupCompany object
            Hide groupCompany attributes Show groupCompany attributes object
            • active boolean
            • companyName string Required
            • createdAt string(date-time)
            • createdBy string
            • id integer(int64)
            • updatedAt string(date-time)
            • updatedBy string
          • id integer(int64)
          • nameContact string
          • neighborhood string
          • number string
          • phoneContact string
          • sgemnet string
          • site string
          • sku string
          • state string
          • stateRegistration string
          • timeHistory integer(int64)
          • tradeName string
          • updatedAt string(date-time)
          • updatedBy string
        • country string
        • createdAt string(date-time)
        • createdBy string
        • customerPortfolio boolean
        • defaultLocale string
        • id integer(int64)
        • operationName string
        • operationStatus boolean
        • updatedAt string(date-time)
        • updatedBy string
        • verifyHoliday string
      • pausedTransfer boolean
      • pending boolean
      • queueControl string
      • queueScheduleStrategy boolean
      • redirectAttendanceAgentDisconnect boolean
      • scheduleActiveSendTime integer(int32)
      • scheduleName string
      • skipQueue boolean
      • sla integer(int32)
      • smsActiveShipping boolean
      • survey integer(int64)
      • telegramActiveShipping boolean
      • timeMaxAttendance integer(int32)
      • timePending integer(int32)
      • timeUnit string

        Values are NANOSECONDS, MICROSECONDS, MILLISECONDS, SECONDS, MINUTES, HOURS, or DAYS.

      • updatedAt string(date-time)
      • updatedBy string
      • uraActiveShipping boolean
      • visible boolean
      • voiceActiveShipping boolean
      • warningRatio integer(int32)
      • wavy boolean
      • whatsappActiveShipping boolean
      • whatsappPartner boolean
      • whatsappPartnerInactivity integer(int32)
    • groupList string
    • hasReservedWord boolean
    • id integer(int64)
    • inactivity string
    • lastAgent string
    • onlyBot boolean
    • pending boolean
    • priority boolean
    • properties string
    • protocol string
    • status string
    • ticketId integer(int64)
    • tma integer(int64)
    • tmaTicket integer(int32)
    • tme integer(int64)
    • tmi integer(int64)
    • tmia integer(int64)
    • tmic integer(int64)
    • updatedAt string(date-time)
    • updatedBy string
    • user object
      Hide user attributes Show user attributes object
      • accessKey string
      • active boolean
      • agent object
        Hide agent attributes Show agent attributes object
        • agentAllHistory boolean
        • agentAllHistoryOperation boolean
        • agentAttendSimple boolean
        • agentToken string
        • agentViewPhone boolean
        • attendanceServiceChannel string
        • audioOn boolean
        • createdAt string(date-time)
        • createdBy string
        • department string
        • extensionAttendance string
        • id integer(int64)
        • loginAttendance string
        • maxChatChannels integer(int64)
        • passwordAttendance string
        • pauseOnReceiveCall boolean
        • socialToken string
        • status string
        • superAgent boolean
        • updatedAt string(date-time)
        • updatedBy string
        • user object
        • virtualAgent boolean
      • birthDate string(date-time)
      • company object
        Hide company attributes Show company attributes object
        • active boolean
        • address string
        • cep string
        • city string
        • cnpj string
        • companyName string
        • complement string
        • contractSignature integer(int64)
        • country string
        • createdAt string(date-time)
        • createdBy string
        • dateEndPilot string(date-time)
        • defaultLocale string
        • email string
        • groupCompany object
          Hide groupCompany attributes Show groupCompany attributes object
          • active boolean
          • companyName string Required
          • createdAt string(date-time)
          • createdBy string
          • id integer(int64)
          • updatedAt string(date-time)
          • updatedBy string
        • id integer(int64)
        • nameContact string
        • neighborhood string
        • number string
        • phoneContact string
        • sgemnet string
        • site string
        • sku string
        • state string
        • stateRegistration string
        • timeHistory integer(int64)
        • tradeName string
        • updatedAt string(date-time)
        • updatedBy string
      • country string
      • cpf string
      • createdAt string(date-time)
      • createdBy string
      • createdFromSurvey boolean
      • defaultLocale string
      • displayName string
      • email string
      • externalCode string
      • firstAccess boolean
      • firstLogin string(date-time)
      • formal boolean
      • id integer(int64)
      • lastLogin string(date-time)
      • name string
      • operation string
      • originUser string
      • phone string
      • priority integer(int64)
      • profile object
        Hide profile attributes Show profile attributes object
        • createdAt string(date-time)
        • createdBy string
        • id integer(int64)
        • name string
        • typeUser string
        • updatedAt string(date-time)
        • updatedBy string
        • visible boolean
      • ticketUserId integer(int64)
      • tm2 boolean
      • typeUser string
      • updatedAt string(date-time)
      • updatedBy string
      • userName string
      • usingMFA boolean
      • visible boolean
      • password string
    • userConnectedInstance string
    • userConnectedResource string
  • tag string

Responses

  • 200 application/json

    OK

    Hide response attributes Show response attributes object
    • bot object
      Hide bot attributes Show bot attributes object
      • active boolean
      • agent object
        Hide agent attributes Show agent attributes object
        • accessKey string
        • active boolean
        • agent object
          Hide agent attributes Show agent attributes object
          • agentAllHistory boolean
          • agentAllHistoryOperation boolean
          • agentAttendSimple boolean
          • agentToken string
          • agentViewPhone boolean
          • attendanceServiceChannel string
          • audioOn boolean
          • createdAt string(date-time)
          • createdBy string
          • department string
          • extensionAttendance string
          • id integer(int64)
          • loginAttendance string
          • maxChatChannels integer(int64)
          • passwordAttendance string
          • pauseOnReceiveCall boolean
          • socialToken string
          • status string
          • superAgent boolean
          • updatedAt string(date-time)
          • updatedBy string
          • user object
          • virtualAgent boolean
        • birthDate string(date-time)
        • company object
          Hide company attributes Show company attributes object
          • active boolean
          • address string
          • cep string
          • city string
          • cnpj string
          • companyName string
          • complement string
          • contractSignature integer(int64)
          • country string
          • createdAt string(date-time)
          • createdBy string
          • dateEndPilot string(date-time)
          • defaultLocale string
          • email string
          • groupCompany object
            Hide groupCompany attributes Show groupCompany attributes object
            • active boolean
            • companyName string Required
            • createdAt string(date-time)
            • createdBy string
            • id integer(int64)
            • updatedAt string(date-time)
            • updatedBy string
          • id integer(int64)
          • nameContact string
          • neighborhood string
          • number string
          • phoneContact string
          • sgemnet string
          • site string
          • sku string
          • state string
          • stateRegistration string
          • timeHistory integer(int64)
          • tradeName string
          • updatedAt string(date-time)
          • updatedBy string
        • country string
        • cpf string
        • createdAt string(date-time)
        • createdBy string
        • createdFromSurvey boolean
        • defaultLocale string
        • displayName string
        • email string
        • externalCode string
        • firstAccess boolean
        • firstLogin string(date-time)
        • formal boolean
        • id integer(int64)
        • lastLogin string(date-time)
        • name string
        • operation string
        • originUser string
        • phone string
        • priority integer(int64)
        • profile object
          Hide profile attributes Show profile attributes object
          • createdAt string(date-time)
          • createdBy string
          • id integer(int64)
          • name string
          • typeUser string
          • updatedAt string(date-time)
          • updatedBy string
          • visible boolean
        • ticketUserId integer(int64)
        • tm2 boolean
        • typeUser string
        • updatedAt string(date-time)
        • updatedBy string
        • userName string
        • usingMFA boolean
        • visible boolean
        • password string
      • botTree object
        Hide botTree attributes Show botTree attributes object
        • createdAt string(date-time)
        • createdBy string
        • id integer(int64)
        • updatedAt string(date-time)
        • updatedBy string
        • name string
        • description string
        • active boolean
        • version integer(int64)
      • createdAt string(date-time)
      • createdBy string
      • external boolean
      • id integer(int64)
      • survey boolean
      • updatedAt string(date-time)
      • updatedBy string
    • createdAt string(date-time)
    • createdBy string
    • id integer(int64)
    • message string
    • session object
      Hide session attributes Show session attributes object
      • agent object
        Hide agent attributes Show agent attributes object
        • accessKey string
        • active boolean
        • agent object
          Hide agent attributes Show agent attributes object
          • agentAllHistory boolean
          • agentAllHistoryOperation boolean
          • agentAttendSimple boolean
          • agentToken string
          • agentViewPhone boolean
          • attendanceServiceChannel string
          • audioOn boolean
          • createdAt string(date-time)
          • createdBy string
          • department string
          • extensionAttendance string
          • id integer(int64)
          • loginAttendance string
          • maxChatChannels integer(int64)
          • passwordAttendance string
          • pauseOnReceiveCall boolean
          • socialToken string
          • status string
          • superAgent boolean
          • updatedAt string(date-time)
          • updatedBy string
          • user object
          • virtualAgent boolean
        • birthDate string(date-time)
        • company object
          Hide company attributes Show company attributes object
          • active boolean
          • address string
          • cep string
          • city string
          • cnpj string
          • companyName string
          • complement string
          • contractSignature integer(int64)
          • country string
          • createdAt string(date-time)
          • createdBy string
          • dateEndPilot string(date-time)
          • defaultLocale string
          • email string
          • groupCompany object
            Hide groupCompany attributes Show groupCompany attributes object
            • active boolean
            • companyName string Required
            • createdAt string(date-time)
            • createdBy string
            • id integer(int64)
            • updatedAt string(date-time)
            • updatedBy string
          • id integer(int64)
          • nameContact string
          • neighborhood string
          • number string
          • phoneContact string
          • sgemnet string
          • site string
          • sku string
          • state string
          • stateRegistration string
          • timeHistory integer(int64)
          • tradeName string
          • updatedAt string(date-time)
          • updatedBy string
        • country string
        • cpf string
        • createdAt string(date-time)
        • createdBy string
        • createdFromSurvey boolean
        • defaultLocale string
        • displayName string
        • email string
        • externalCode string
        • firstAccess boolean
        • firstLogin string(date-time)
        • formal boolean
        • id integer(int64)
        • lastLogin string(date-time)
        • name string
        • operation string
        • originUser string
        • phone string
        • priority integer(int64)
        • profile object
          Hide profile attributes Show profile attributes object
          • createdAt string(date-time)
          • createdBy string
          • id integer(int64)
          • name string
          • typeUser string
          • updatedAt string(date-time)
          • updatedBy string
          • visible boolean
        • ticketUserId integer(int64)
        • tm2 boolean
        • typeUser string
        • updatedAt string(date-time)
        • updatedBy string
        • userName string
        • usingMFA boolean
        • visible boolean
        • password string
      • agentConnectedInstance string
      • agentConnectedResource string
      • attendedAt string(date-time)
      • availableAt string(date-time)
      • closedAt string(date-time)
      • closedBy string
      • createdAt string(date-time)
      • customProtocol string
      • directMessageId integer(int64)
      • externalOrderId integer(int64)
      • externalProtocol string
      • groupConf object
        Hide groupConf attributes Show groupConf attributes object
        • acceptedMedias string
        • active boolean
        • agentExpireSession boolean
        • agentReplyMaxDelay integer(int64)
        • broker string
        • businessUnit string
        • channels array[object]
          Hide channels attributes Show channels attributes object
          • id integer(int64)
          • name string
        • classificationTree object
          Hide classificationTree attributes Show classificationTree attributes object
          • active boolean
          • children array[object]
          • createdAt string(date-time)
          • createdBy string
          • id integer(int64)
          • nodeId integer(int64)
          • parent object
          • updatedAt string(date-time)
          • updatedBy string
          • value string
        • configInactivity boolean
        • configInactivityTime integer(int32)
        • createdAt string(date-time)
        • createdBy string
        • defaultAgent object
          Hide defaultAgent attributes Show defaultAgent attributes object
          • accessKey string
          • active boolean
          • agent object
            Hide agent attributes Show agent attributes object
            • agentAllHistory boolean
            • agentAllHistoryOperation boolean
            • agentAttendSimple boolean
            • agentToken string
            • agentViewPhone boolean
            • attendanceServiceChannel string
            • audioOn boolean
            • createdAt string(date-time)
            • createdBy string
            • department string
            • extensionAttendance string
            • id integer(int64)
            • loginAttendance string
            • maxChatChannels integer(int64)
            • passwordAttendance string
            • pauseOnReceiveCall boolean
            • socialToken string
            • status string
            • superAgent boolean
            • updatedAt string(date-time)
            • updatedBy string
            • user object
            • virtualAgent boolean
          • birthDate string(date-time)
          • company object
            Hide company attributes Show company attributes object
            • active boolean
            • address string
            • cep string
            • city string
            • cnpj string
            • companyName string
            • complement string
            • contractSignature integer(int64)
            • country string
            • createdAt string(date-time)
            • createdBy string
            • dateEndPilot string(date-time)
            • defaultLocale string
            • email string
            • groupCompany object
              Hide groupCompany attributes Show groupCompany attributes object
              • active boolean
              • companyName string Required
              • createdAt string(date-time)
              • createdBy string
              • id integer(int64)
              • updatedAt string(date-time)
              • updatedBy string
            • id integer(int64)
            • nameContact string
            • neighborhood string
            • number string
            • phoneContact string
            • sgemnet string
            • site string
            • sku string
            • state string
            • stateRegistration string
            • timeHistory integer(int64)
            • tradeName string
            • updatedAt string(date-time)
            • updatedBy string
          • country string
          • cpf string
          • createdAt string(date-time)
          • createdBy string
          • createdFromSurvey boolean
          • defaultLocale string
          • displayName string
          • email string
          • externalCode string
          • firstAccess boolean
          • firstLogin string(date-time)
          • formal boolean
          • id integer(int64)
          • lastLogin string(date-time)
          • name string
          • operation string
          • originUser string
          • phone string
          • priority integer(int64)
          • profile object
            Hide profile attributes Show profile attributes object
            • createdAt string(date-time)
            • createdBy string
            • id integer(int64)
            • name string
            • typeUser string
            • updatedAt string(date-time)
            • updatedBy string
            • visible boolean
          • ticketUserId integer(int64)
          • tm2 boolean
          • typeUser string
          • updatedAt string(date-time)
          • updatedBy string
          • userName string
          • usingMFA boolean
          • visible boolean
          • password string
        • emailActiveShipping boolean
        • finalAgent object
          Hide finalAgent attributes Show finalAgent attributes object
          • accessKey string
          • active boolean
          • agent object
            Hide agent attributes Show agent attributes object
            • agentAllHistory boolean
            • agentAllHistoryOperation boolean
            • agentAttendSimple boolean
            • agentToken string
            • agentViewPhone boolean
            • attendanceServiceChannel string
            • audioOn boolean
            • createdAt string(date-time)
            • createdBy string
            • department string
            • extensionAttendance string
            • id integer(int64)
            • loginAttendance string
            • maxChatChannels integer(int64)
            • passwordAttendance string
            • pauseOnReceiveCall boolean
            • socialToken string
            • status string
            • superAgent boolean
            • updatedAt string(date-time)
            • updatedBy string
            • user object
            • virtualAgent boolean
          • birthDate string(date-time)
          • company object
            Hide company attributes Show company attributes object
            • active boolean
            • address string
            • cep string
            • city string
            • cnpj string
            • companyName string
            • complement string
            • contractSignature integer(int64)
            • country string
            • createdAt string(date-time)
            • createdBy string
            • dateEndPilot string(date-time)
            • defaultLocale string
            • email string
            • groupCompany object
              Hide groupCompany attributes Show groupCompany attributes object
              • active boolean
              • companyName string Required
              • createdAt string(date-time)
              • createdBy string
              • id integer(int64)
              • updatedAt string(date-time)
              • updatedBy string
            • id integer(int64)
            • nameContact string
            • neighborhood string
            • number string
            • phoneContact string
            • sgemnet string
            • site string
            • sku string
            • state string
            • stateRegistration string
            • timeHistory integer(int64)
            • tradeName string
            • updatedAt string(date-time)
            • updatedBy string
          • country string
          • cpf string
          • createdAt string(date-time)
          • createdBy string
          • createdFromSurvey boolean
          • defaultLocale string
          • displayName string
          • email string
          • externalCode string
          • firstAccess boolean
          • firstLogin string(date-time)
          • formal boolean
          • id integer(int64)
          • lastLogin string(date-time)
          • name string
          • operation string
          • originUser string
          • phone string
          • priority integer(int64)
          • profile object
            Hide profile attributes Show profile attributes object
            • createdAt string(date-time)
            • createdBy string
            • id integer(int64)
            • name string
            • typeUser string
            • updatedAt string(date-time)
            • updatedBy string
            • visible boolean
          • ticketUserId integer(int64)
          • tm2 boolean
          • typeUser string
          • updatedAt string(date-time)
          • updatedBy string
          • userName string
          • usingMFA boolean
          • visible boolean
          • password string
        • gatewayQueue string
        • id integer(int64)
        • inactivityAction string
        • inactivityAgent object
          Hide inactivityAgent attributes Show inactivityAgent attributes object
          • accessKey string
          • active boolean
          • agent object
            Hide agent attributes Show agent attributes object
            • agentAllHistory boolean
            • agentAllHistoryOperation boolean
            • agentAttendSimple boolean
            • agentToken string
            • agentViewPhone boolean
            • attendanceServiceChannel string
            • audioOn boolean
            • createdAt string(date-time)
            • createdBy string
            • department string
            • extensionAttendance string
            • id integer(int64)
            • loginAttendance string
            • maxChatChannels integer(int64)
            • passwordAttendance string
            • pauseOnReceiveCall boolean
            • socialToken string
            • status string
            • superAgent boolean
            • updatedAt string(date-time)
            • updatedBy string
            • user object
            • virtualAgent boolean
          • birthDate string(date-time)
          • company object
            Hide company attributes Show company attributes object
            • active boolean
            • address string
            • cep string
            • city string
            • cnpj string
            • companyName string
            • complement string
            • contractSignature integer(int64)
            • country string
            • createdAt string(date-time)
            • createdBy string
            • dateEndPilot string(date-time)
            • defaultLocale string
            • email string
            • groupCompany object
              Hide groupCompany attributes Show groupCompany attributes object
              • active boolean
              • companyName string Required
              • createdAt string(date-time)
              • createdBy string
              • id integer(int64)
              • updatedAt string(date-time)
              • updatedBy string
            • id integer(int64)
            • nameContact string
            • neighborhood string
            • number string
            • phoneContact string
            • sgemnet string
            • site string
            • sku string
            • state string
            • stateRegistration string
            • timeHistory integer(int64)
            • tradeName string
            • updatedAt string(date-time)
            • updatedBy string
          • country string
          • cpf string
          • createdAt string(date-time)
          • createdBy string
          • createdFromSurvey boolean
          • defaultLocale string
          • displayName string
          • email string
          • externalCode string
          • firstAccess boolean
          • firstLogin string(date-time)
          • formal boolean
          • id integer(int64)
          • lastLogin string(date-time)
          • name string
          • operation string
          • originUser string
          • phone string
          • priority integer(int64)
          • profile object
            Hide profile attributes Show profile attributes object
            • createdAt string(date-time)
            • createdBy string
            • id integer(int64)
            • name string
            • typeUser string
            • updatedAt string(date-time)
            • updatedBy string
            • visible boolean
          • ticketUserId integer(int64)
          • tm2 boolean
          • typeUser string
          • updatedAt string(date-time)
          • updatedBy string
          • userName string
          • usingMFA boolean
          • visible boolean
          • password string
        • inactivityGroup integer(int64)
        • inngageShipping boolean
        • interactQueueDelay integer(int32)
        • limitTimeWaitingForInteract integer(int32)
        • mandatoryClassificationTree boolean
        • mandatoryFinalAgent boolean
        • name string
        • offlineAttendance boolean
        • onlyBot boolean
        • onlyReceptive boolean
        • operation object
          Hide operation attributes Show operation attributes object
          • company object
            Hide company attributes Show company attributes object
            • active boolean
            • address string
            • cep string
            • city string
            • cnpj string
            • companyName string
            • complement string
            • contractSignature integer(int64)
            • country string
            • createdAt string(date-time)
            • createdBy string
            • dateEndPilot string(date-time)
            • defaultLocale string
            • email string
            • groupCompany object
              Hide groupCompany attributes Show groupCompany attributes object
              • active boolean
              • companyName string Required
              • createdAt string(date-time)
              • createdBy string
              • id integer(int64)
              • updatedAt string(date-time)
              • updatedBy string
            • id integer(int64)
            • nameContact string
            • neighborhood string
            • number string
            • phoneContact string
            • sgemnet string
            • site string
            • sku string
            • state string
            • stateRegistration string
            • timeHistory integer(int64)
            • tradeName string
            • updatedAt string(date-time)
            • updatedBy string
          • country string
          • createdAt string(date-time)
          • createdBy string
          • customerPortfolio boolean
          • defaultLocale string
          • id integer(int64)
          • operationName string
          • operationStatus boolean
          • updatedAt string(date-time)
          • updatedBy string
          • verifyHoliday string
        • pausedTransfer boolean
        • pending boolean
        • queueControl string
        • queueScheduleStrategy boolean
        • redirectAttendanceAgentDisconnect boolean
        • scheduleActiveSendTime integer(int32)
        • scheduleName string
        • skipQueue boolean
        • sla integer(int32)
        • smsActiveShipping boolean
        • survey integer(int64)
        • telegramActiveShipping boolean
        • timeMaxAttendance integer(int32)
        • timePending integer(int32)
        • timeUnit string

          Values are NANOSECONDS, MICROSECONDS, MILLISECONDS, SECONDS, MINUTES, HOURS, or DAYS.

        • updatedAt string(date-time)
        • updatedBy string
        • uraActiveShipping boolean
        • visible boolean
        • voiceActiveShipping boolean
        • warningRatio integer(int32)
        • wavy boolean
        • whatsappActiveShipping boolean
        • whatsappPartner boolean
        • whatsappPartnerInactivity integer(int32)
      • groupList string
      • hasReservedWord boolean
      • id integer(int64)
      • inactivity string
      • lastAgent string
      • onlyBot boolean
      • pending boolean
      • priority boolean
      • properties string
      • protocol string
      • status string
      • ticketId integer(int64)
      • tma integer(int64)
      • tmaTicket integer(int32)
      • tme integer(int64)
      • tmi integer(int64)
      • tmia integer(int64)
      • tmic integer(int64)
      • updatedAt string(date-time)
      • updatedBy string
      • user object
        Hide user attributes Show user attributes object
        • accessKey string
        • active boolean
        • agent object
          Hide agent attributes Show agent attributes object
          • agentAllHistory boolean
          • agentAllHistoryOperation boolean
          • agentAttendSimple boolean
          • agentToken string
          • agentViewPhone boolean
          • attendanceServiceChannel string
          • audioOn boolean
          • createdAt string(date-time)
          • createdBy string
          • department string
          • extensionAttendance string
          • id integer(int64)
          • loginAttendance string
          • maxChatChannels integer(int64)
          • passwordAttendance string
          • pauseOnReceiveCall boolean
          • socialToken string
          • status string
          • superAgent boolean
          • updatedAt string(date-time)
          • updatedBy string
          • user object
          • virtualAgent boolean
        • birthDate string(date-time)
        • company object
          Hide company attributes Show company attributes object
          • active boolean
          • address string
          • cep string
          • city string
          • cnpj string
          • companyName string
          • complement string
          • contractSignature integer(int64)
          • country string
          • createdAt string(date-time)
          • createdBy string
          • dateEndPilot string(date-time)
          • defaultLocale string
          • email string
          • groupCompany object
            Hide groupCompany attributes Show groupCompany attributes object
            • active boolean
            • companyName string Required
            • createdAt string(date-time)
            • createdBy string
            • id integer(int64)
            • updatedAt string(date-time)
            • updatedBy string
          • id integer(int64)
          • nameContact string
          • neighborhood string
          • number string
          • phoneContact string
          • sgemnet string
          • site string
          • sku string
          • state string
          • stateRegistration string
          • timeHistory integer(int64)
          • tradeName string
          • updatedAt string(date-time)
          • updatedBy string
        • country string
        • cpf string
        • createdAt string(date-time)
        • createdBy string
        • createdFromSurvey boolean
        • defaultLocale string
        • displayName string
        • email string
        • externalCode string
        • firstAccess boolean
        • firstLogin string(date-time)
        • formal boolean
        • id integer(int64)
        • lastLogin string(date-time)
        • name string
        • operation string
        • originUser string
        • phone string
        • priority integer(int64)
        • profile object
          Hide profile attributes Show profile attributes object
          • createdAt string(date-time)
          • createdBy string
          • id integer(int64)
          • name string
          • typeUser string
          • updatedAt string(date-time)
          • updatedBy string
          • visible boolean
        • ticketUserId integer(int64)
        • tm2 boolean
        • typeUser string
        • updatedAt string(date-time)
        • updatedBy string
        • userName string
        • usingMFA boolean
        • visible boolean
        • password string
      • userConnectedInstance string
      • userConnectedResource string
    • tag string
  • 201

    Created

  • 401

    Unauthorized

  • 403

    Forbidden

  • 404

    Not Found

POST /chatapi/1.0/api/v2/tag-bot/save
curl \
 --request POST 'https://api.neppo.com.br/chatapi/1.0/api/v2/tag-bot/save' \
 --header "Authorization: Bearer $ACCESS_TOKEN" \
 --header "Content-Type: application/json" \
 --data '{"bot":{"active":true,"agent":{"accessKey":"string","active":true,"agent":{"agentAllHistory":true,"agentAllHistoryOperation":true,"agentAttendSimple":true,"agentToken":"string","agentViewPhone":true,"attendanceServiceChannel":"string","audioOn":true,"createdAt":"2026-05-04T09:42:00Z","createdBy":"string","department":"string","extensionAttendance":"string","id":42,"loginAttendance":"string","maxChatChannels":42,"passwordAttendance":"string","pauseOnReceiveCall":true,"socialToken":"string","status":"string","superAgent":true,"updatedAt":"2026-05-04T09:42:00Z","updatedBy":"string","user":{},"virtualAgent":true},"birthDate":"2026-05-04T09:42:00Z","company":{"active":true,"address":"string","cep":"string","city":"string","cnpj":"string","companyName":"string","complement":"string","contractSignature":42,"country":"string","createdAt":"2026-05-04T09:42:00Z","createdBy":"string","dateEndPilot":"2026-05-04T09:42:00Z","defaultLocale":"string","email":"string","groupCompany":{"active":true,"companyName":"string","createdAt":"2026-05-04T09:42:00Z","createdBy":"string","id":42,"updatedAt":"2026-05-04T09:42:00Z","updatedBy":"string"},"id":42,"nameContact":"string","neighborhood":"string","number":"string","phoneContact":"string","sgemnet":"string","site":"string","sku":"string","state":"string","stateRegistration":"string","timeHistory":42,"tradeName":"string","updatedAt":"2026-05-04T09:42:00Z","updatedBy":"string"},"country":"string","cpf":"string","createdAt":"2026-05-04T09:42:00Z","createdBy":"string","createdFromSurvey":true,"defaultLocale":"string","displayName":"string","email":"string","externalCode":"string","firstAccess":true,"firstLogin":"2026-05-04T09:42:00Z","formal":true,"id":42,"lastLogin":"2026-05-04T09:42:00Z","name":"string","operation":"string","originUser":"string","phone":"string","priority":42,"profile":{"createdAt":"2026-05-04T09:42:00Z","createdBy":"string","id":42,"name":"string","typeUser":"string","updatedAt":"2026-05-04T09:42:00Z","updatedBy":"string","visible":true},"ticketUserId":42,"tm2":true,"typeUser":"string","updatedAt":"2026-05-04T09:42:00Z","updatedBy":"string","userName":"string","usingMFA":true,"visible":true,"password":"string"},"botTree":{"createdAt":"2026-05-04T09:42:00Z","createdBy":"string","id":42,"updatedAt":"2026-05-04T09:42:00Z","updatedBy":"string","name":"string","description":"string","active":true,"version":42},"createdAt":"2026-05-04T09:42:00Z","createdBy":"string","external":true,"id":42,"survey":true,"updatedAt":"2026-05-04T09:42:00Z","updatedBy":"string"},"createdAt":"2026-05-04T09:42:00Z","createdBy":"string","id":42,"message":"string","session":{"agent":{"accessKey":"string","active":true,"agent":{"agentAllHistory":true,"agentAllHistoryOperation":true,"agentAttendSimple":true,"agentToken":"string","agentViewPhone":true,"attendanceServiceChannel":"string","audioOn":true,"createdAt":"2026-05-04T09:42:00Z","createdBy":"string","department":"string","extensionAttendance":"string","id":42,"loginAttendance":"string","maxChatChannels":42,"passwordAttendance":"string","pauseOnReceiveCall":true,"socialToken":"string","status":"string","superAgent":true,"updatedAt":"2026-05-04T09:42:00Z","updatedBy":"string","user":{},"virtualAgent":true},"birthDate":"2026-05-04T09:42:00Z","company":{"active":true,"address":"string","cep":"string","city":"string","cnpj":"string","companyName":"string","complement":"string","contractSignature":42,"country":"string","createdAt":"2026-05-04T09:42:00Z","createdBy":"string","dateEndPilot":"2026-05-04T09:42:00Z","defaultLocale":"string","email":"string","groupCompany":{"active":true,"companyName":"string","createdAt":"2026-05-04T09:42:00Z","createdBy":"string","id":42,"updatedAt":"2026-05-04T09:42:00Z","updatedBy":"string"},"id":42,"nameContact":"string","neighborhood":"string","number":"string","phoneContact":"string","sgemnet":"string","site":"string","sku":"string","state":"string","stateRegistration":"string","timeHistory":42,"tradeName":"string","updatedAt":"2026-05-04T09:42:00Z","updatedBy":"string"},"country":"string","cpf":"string","createdAt":"2026-05-04T09:42:00Z","createdBy":"string","createdFromSurvey":true,"defaultLocale":"string","displayName":"string","email":"string","externalCode":"string","firstAccess":true,"firstLogin":"2026-05-04T09:42:00Z","formal":true,"id":42,"lastLogin":"2026-05-04T09:42:00Z","name":"string","operation":"string","originUser":"string","phone":"string","priority":42,"profile":{"createdAt":"2026-05-04T09:42:00Z","createdBy":"string","id":42,"name":"string","typeUser":"string","updatedAt":"2026-05-04T09:42:00Z","updatedBy":"string","visible":true},"ticketUserId":42,"tm2":true,"typeUser":"string","updatedAt":"2026-05-04T09:42:00Z","updatedBy":"string","userName":"string","usingMFA":true,"visible":true,"password":"string"},"agentConnectedInstance":"string","agentConnectedResource":"string","attendedAt":"2026-05-04T09:42:00Z","availableAt":"2026-05-04T09:42:00Z","closedAt":"2026-05-04T09:42:00Z","closedBy":"str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Request examples
{
  "bot": {
    "active": true,
    "agent": {
      "accessKey": "string",
      "active": true,
      "agent": {
        "agentAllHistory": true,
        "agentAllHistoryOperation": true,
        "agentAttendSimple": true,
        "agentToken": "string",
        "agentViewPhone": true,
        "attendanceServiceChannel": "string",
        "audioOn": true,
        "createdAt": "2026-05-04T09:42:00Z",
        "createdBy": "string",
        "department": "string",
        "extensionAttendance": "string",
        "id": 42,
        "loginAttendance": "string",
        "maxChatChannels": 42,
        "passwordAttendance": "string",
        "pauseOnReceiveCall": true,
        "socialToken": "string",
        "status": "string",
        "superAgent": true,
        "updatedAt": "2026-05-04T09:42:00Z",
        "updatedBy": "string",
        "user": {},
        "virtualAgent": true
      },
      "birthDate": "2026-05-04T09:42:00Z",
      "company": {
        "active": true,
        "address": "string",
        "cep": "string",
        "city": "string",
        "cnpj": "string",
        "companyName": "string",
        "complement": "string",
        "contractSignature": 42,
        "country": "string",
        "createdAt": "2026-05-04T09:42:00Z",
        "createdBy": "string",
        "dateEndPilot": "2026-05-04T09:42:00Z",
        "defaultLocale": "string",
        "email": "string",
        "groupCompany": {
          "active": true,
          "companyName": "string",
          "createdAt": "2026-05-04T09:42:00Z",
          "createdBy": "string",
          "id": 42,
          "updatedAt": "2026-05-04T09:42:00Z",
          "updatedBy": "string"
        },
        "id": 42,
        "nameContact": "string",
        "neighborhood": "string",
        "number": "string",
        "phoneContact": "string",
        "sgemnet": "string",
        "site": "string",
        "sku": "string",
        "state": "string",
        "stateRegistration": "string",
        "timeHistory": 42,
        "tradeName": "string",
        "updatedAt": "2026-05-04T09:42:00Z",
        "updatedBy": "string"
      },
      "country": "string",
      "cpf": "string",
      "createdAt": "2026-05-04T09:42:00Z",
      "createdBy": "string",
      "createdFromSurvey": true,
      "defaultLocale": "string",
      "displayName": "string",
      "email": "string",
      "externalCode": "string",
      "firstAccess": true,
      "firstLogin": "2026-05-04T09:42:00Z",
      "formal": true,
      "id": 42,
      "lastLogin": "2026-05-04T09:42:00Z",
      "name": "string",
      "operation": "string",
      "originUser": "string",
      "phone": "string",
      "priority": 42,
      "profile": {
        "createdAt": "2026-05-04T09:42:00Z",
        "createdBy": "string",
        "id": 42,
        "name": "string",
        "typeUser": "string",
        "updatedAt": "2026-05-04T09:42:00Z",
        "updatedBy": "string",
        "visible": true
      },
      "ticketUserId": 42,
      "tm2": true,
      "typeUser": "string",
      "updatedAt": "2026-05-04T09:42:00Z",
      "updatedBy": "string",
      "userName": "string",
      "usingMFA": true,
      "visible": true,
      "password": "string"
    },
    "botTree": {
      "createdAt": "2026-05-04T09:42:00Z",
      "createdBy": "string",
      "id": 42,
      "updatedAt": "2026-05-04T09:42:00Z",
      "updatedBy": "string",
      "name": "string",
      "description": "string",
      "active": true,
      "version": 42
    },
    "createdAt": "2026-05-04T09:42:00Z",
    "createdBy": "string",
    "external": true,
    "id": 42,
    "survey": true,
    "updatedAt": "2026-05-04T09:42:00Z",
    "updatedBy": "string"
  },
  "createdAt": "2026-05-04T09:42:00Z",
  "createdBy": "string",
  "id": 42,
  "message": "string",
  "session": {
    "agent": {
      "accessKey": "string",
      "active": true,
      "agent": {
        "agentAllHistory": true,
        "agentAllHistoryOperation": true,
        "agentAttendSimple": true,
        "agentToken": "string",
        "agentViewPhone": true,
        "attendanceServiceChannel": "string",
        "audioOn": true,
        "createdAt": "2026-05-04T09:42:00Z",
        "createdBy": "string",
        "department": "string",
        "extensionAttendance": "string",
        "id": 42,
        "loginAttendance": "string",
        "maxChatChannels": 42,
        "passwordAttendance": "string",
        "pauseOnReceiveCall": true,
        "socialToken": "string",
        "status": "string",
        "superAgent": true,
        "updatedAt": "2026-05-04T09:42:00Z",
        "updatedBy": "string",
        "user": {},
        "virtualAgent": true
      },
      "birthDate": "2026-05-04T09:42:00Z",
      "company": {
        "active": true,
        "address": "string",
        "cep": "string",
        "city": "string",
        "cnpj": "string",
        "companyName": "string",
        "complement": "string",
        "contractSignature": 42,
        "country": "string",
        "createdAt": "2026-05-04T09:42:00Z",
        "createdBy": "string",
        "dateEndPilot": "2026-05-04T09:42:00Z",
        "defaultLocale": "string",
        "email": "string",
        "groupCompany": {
          "active": true,
          "companyName": "string",
          "createdAt": "2026-05-04T09:42:00Z",
          "createdBy": "string",
          "id": 42,
          "updatedAt": "2026-05-04T09:42:00Z",
          "updatedBy": "string"
        },
        "id": 42,
        "nameContact": "string",
        "neighborhood": "string",
        "number": "string",
        "phoneContact": "string",
        "sgemnet": "string",
        "site": "string",
        "sku": "string",
        "state": "string",
        "stateRegistration": "string",
        "timeHistory": 42,
        "tradeName": "string",
        "updatedAt": "2026-05-04T09:42:00Z",
        "updatedBy": "string"
      },
      "country": "string",
      "cpf": "string",
      "createdAt": "2026-05-04T09:42:00Z",
      "createdBy": "string",
      "createdFromSurvey": true,
      "defaultLocale": "string",
      "displayName": "string",
      "email": "string",
      "externalCode": "string",
      "firstAccess": true,
      "firstLogin": "2026-05-04T09:42:00Z",
      "formal": true,
      "id": 42,
      "lastLogin": "2026-05-04T09:42:00Z",
      "name": "string",
      "operation": "string",
      "originUser": "string",
      "phone": "string",
      "priority": 42,
      "profile": {
        "createdAt": "2026-05-04T09:42:00Z",
        "createdBy": "string",
        "id": 42,
        "name": "string",
        "typeUser": "string",
        "updatedAt": "2026-05-04T09:42:00Z",
        "updatedBy": "string",
        "visible": true
      },
      "ticketUserId": 42,
      "tm2": true,
      "typeUser": "string",
      "updatedAt": "2026-05-04T09:42:00Z",
      "updatedBy": "string",
      "userName": "string",
      "usingMFA": true,
      "visible": true,
      "password": "string"
    },
    "agentConnectedInstance": "string",
    "agentConnectedResource": "string",
    "attendedAt": "2026-05-04T09:42:00Z",
    "availableAt": "2026-05-04T09:42:00Z",
    "closedAt": "2026-05-04T09:42:00Z",
    "closedBy": "string",
    "createdAt": "2026-05-04T09:42:00Z",
    "customProtocol": "string",
    "directMessageId": 42,
    "externalOrderId": 42,
    "externalProtocol": "string",
    "groupConf": {
      "acceptedMedias": "string",
      "active": true,
      "agentExpireSession": true,
      "agentReplyMaxDelay": 42,
      "broker": "string",
      "businessUnit": "string",
      "channels": [
        {
          "id": 42,
          "name": "string"
        }
      ],
      "classificationTree": {
        "active": true,
        "children": [
          {}
        ],
        "createdAt": "2026-05-04T09:42:00Z",
        "createdBy": "string",
        "id": 42,
        "nodeId": 42,
        "parent": {},
        "updatedAt": "2026-05-04T09:42:00Z",
        "updatedBy": "string",
        "value": "string"
      },
      "configInactivity": true,
      "configInactivityTime": 42,
      "createdAt": "2026-05-04T09:42:00Z",
      "createdBy": "string",
      "defaultAgent": {
        "accessKey": "string",
        "active": true,
        "agent": {
          "agentAllHistory": true,
          "agentAllHistoryOperation": true,
          "agentAttendSimple": true,
          "agentToken": "string",
          "agentViewPhone": true,
          "attendanceServiceChannel": "string",
          "audioOn": true,
          "createdAt": "2026-05-04T09:42:00Z",
          "createdBy": "string",
          "department": "string",
          "extensionAttendance": "string",
          "id": 42,
          "loginAttendance": "string",
          "maxChatChannels": 42,
          "passwordAttendance": "string",
          "pauseOnReceiveCall": true,
          "socialToken": "string",
          "status": "string",
          "superAgent": true,
          "updatedAt": "2026-05-04T09:42:00Z",
          "updatedBy": "string",
          "user": {},
          "virtualAgent": true
        },
        "birthDate": "2026-05-04T09:42:00Z",
        "company": {
          "active": true,
          "address": "string",
          "cep": "string",
          "city": "string",
          "cnpj": "string",
          "companyName": "string",
          "complement": "string",
          "contractSignature": 42,
          "country": "string",
          "createdAt": "2026-05-04T09:42:00Z",
          "createdBy": "string",
          "dateEndPilot": "2026-05-04T09:42:00Z",
          "defaultLocale": "string",
          "email": "string",
          "groupCompany": {
            "active": true,
            "companyName": "string",
            "createdAt": "2026-05-04T09:42:00Z",
            "createdBy": "string",
            "id": 42,
            "updatedAt": "2026-05-04T09:42:00Z",
            "updatedBy": "string"
          },
          "id": 42,
          "nameContact": "string",
          "neighborhood": "string",
          "number": "string",
          "phoneContact": "string",
          "sgemnet": "string",
          "site": "string",
          "sku": "string",
          "state": "string",
          "stateRegistration": "string",
          "timeHistory": 42,
          "tradeName": "string",
          "updatedAt": "2026-05-04T09:42:00Z",
          "updatedBy": "string"
        },
        "country": "string",
        "cpf": "string",
        "createdAt": "2026-05-04T09:42:00Z",
        "createdBy": "string",
        "createdFromSurvey": true,
        "defaultLocale": "string",
        "displayName": "string",
        "email": "string",
        "externalCode": "string",
        "firstAccess": true,
        "firstLogin": "2026-05-04T09:42:00Z",
        "formal": true,
        "id": 42,
        "lastLogin": "2026-05-04T09:42:00Z",
        "name": "string",
        "operation": "string",
        "originUser": "string",
        "phone": "string",
        "priority": 42,
        "profile": {
          "createdAt": "2026-05-04T09:42:00Z",
          "createdBy": "string",
          "id": 42,
          "name": "string",
          "typeUser": "string",
          "updatedAt": "2026-05-04T09:42:00Z",
          "updatedBy": "string",
          "visible": true
        },
        "ticketUserId": 42,
        "tm2": true,
        "typeUser": "string",
        "updatedAt": "2026-05-04T09:42:00Z",
        "updatedBy": "string",
        "userName": "string",
        "usingMFA": true,
        "visible": true,
        "password": "string"
      },
      "emailActiveShipping": true,
      "finalAgent": {
        "accessKey": "string",
        "active": true,
        "agent": {
          "agentAllHistory": true,
          "agentAllHistoryOperation": true,
          "agentAttendSimple": true,
          "agentToken": "string",
          "agentViewPhone": true,
          "attendanceServiceChannel": "string",
          "audioOn": true,
          "createdAt": "2026-05-04T09:42:00Z",
          "createdBy": "string",
          "department": "string",
          "extensionAttendance": "string",
          "id": 42,
          "loginAttendance": "string",
          "maxChatChannels": 42,
          "passwordAttendance": "string",
          "pauseOnReceiveCall": true,
          "socialToken": "string",
          "status": "string",
          "superAgent": true,
          "updatedAt": "2026-05-04T09:42:00Z",
          "updatedBy": "string",
          "user": {},
          "virtualAgent": true
        },
        "birthDate": "2026-05-04T09:42:00Z",
        "company": {
          "active": true,
          "address": "string",
          "cep": "string",
          "city": "string",
          "cnpj": "string",
          "companyName": "string",
          "complement": "string",
          "contractSignature": 42,
          "country": "string",
          "createdAt": "2026-05-04T09:42:00Z",
          "createdBy": "string",
          "dateEndPilot": "2026-05-04T09:42:00Z",
          "defaultLocale": "string",
          "email": "string",
          "groupCompany": {
            "active": true,
            "companyName": "string",
            "createdAt": "2026-05-04T09:42:00Z",
            "createdBy": "string",
            "id": 42,
            "updatedAt": "2026-05-04T09:42:00Z",
            "updatedBy": "string"
          },
          "id": 42,
          "nameContact": "string",
          "neighborhood": "string",
          "number": "string",
          "phoneContact": "string",
          "sgemnet": "string",
          "site": "string",
          "sku": "string",
          "state": "string",
          "stateRegistration": "string",
          "timeHistory": 42,
          "tradeName": "string",
          "updatedAt": "2026-05-04T09:42:00Z",
          "updatedBy": "string"
        },
        "country": "string",
        "cpf": "string",
        "createdAt": "2026-05-04T09:42:00Z",
        "createdBy": "string",
        "createdFromSurvey": true,
        "defaultLocale": "string",
        "displayName": "string",
        "email": "string",
        "externalCode": "string",
        "firstAccess": true,
        "firstLogin": "2026-05-04T09:42:00Z",
        "formal": true,
        "id": 42,
        "lastLogin": "2026-05-04T09:42:00Z",
        "name": "string",
        "operation": "string",
        "originUser": "string",
        "phone": "string",
        "priority": 42,
        "profile": {
          "createdAt": "2026-05-04T09:42:00Z",
          "createdBy": "string",
          "id": 42,
          "name": "string",
          "typeUser": "string",
          "updatedAt": "2026-05-04T09:42:00Z",
          "updatedBy": "string",
          "visible": true
        },
        "ticketUserId": 42,
        "tm2": true,
        "typeUser": "string",
        "updatedAt": "2026-05-04T09:42:00Z",
        "updatedBy": "string",
        "userName": "string",
        "usingMFA": true,
        "visible": true,
        "password": "string"
      },
      "gatewayQueue": "string",
      "id": 42,
      "inactivityAction": "string",
      "inactivityAgent": {
        "accessKey": "string",
        "active": true,
        "agent": {
          "agentAllHistory": true,
          "agentAllHistoryOperation": true,
          "agentAttendSimple": true,
          "agentToken": "string",
          "agentViewPhone": true,
          "attendanceServiceChannel": "string",
          "audioOn": true,
          "createdAt": "2026-05-04T09:42:00Z",
          "createdBy": "string",
          "department": "string",
          "extensionAttendance": "string",
          "id": 42,
          "loginAttendance": "string",
          "maxChatChannels": 42,
          "passwordAttendance": "string",
          "pauseOnReceiveCall": true,
          "socialToken": "string",
          "status": "string",
          "superAgent": true,
          "updatedAt": "2026-05-04T09:42:00Z",
          "updatedBy": "string",
          "user": {},
          "virtualAgent": true
        },
        "birthDate": "2026-05-04T09:42:00Z",
        "company": {
          "active": true,
          "address": "string",
          "cep": "string",
          "city": "string",
          "cnpj": "string",
          "companyName": "string",
          "complement": "string",
          "contractSignature": 42,
          "country": "string",
          "createdAt": "2026-05-04T09:42:00Z",
          "createdBy": "string",
          "dateEndPilot": "2026-05-04T09:42:00Z",
          "defaultLocale": "string",
          "email": "string",
          "groupCompany": {
            "active": true,
            "companyName": "string",
            "createdAt": "2026-05-04T09:42:00Z",
            "createdBy": "string",
            "id": 42,
            "updatedAt": "2026-05-04T09:42:00Z",
            "updatedBy": "string"
          },
          "id": 42,
          "nameContact": "string",
          "neighborhood": "string",
          "number": "string",
          "phoneContact": "string",
          "sgemnet": "string",
          "site": "string",
          "sku": "string",
          "state": "string",
          "stateRegistration": "string",
          "timeHistory": 42,
          "tradeName": "string",
          "updatedAt": "2026-05-04T09:42:00Z",
          "updatedBy": "string"
        },
        "country": "string",
        "cpf": "string",
        "createdAt": "2026-05-04T09:42:00Z",
        "createdBy": "string",
        "createdFromSurvey": true,
        "defaultLocale": "string",
        "displayName": "string",
        "email": "string",
        "externalCode": "string",
        "firstAccess": true,
        "firstLogin": "2026-05-04T09:42:00Z",
        "formal": true,
        "id": 42,
        "lastLogin": "2026-05-04T09:42:00Z",
        "name": "string",
        "operation": "string",
        "originUser": "string",
        "phone": "string",
        "priority": 42,
        "profile": {
          "createdAt": "2026-05-04T09:42:00Z",
          "createdBy": "string",
          "id": 42,
          "name": "string",
          "typeUser": "string",
          "updatedAt": "2026-05-04T09:42:00Z",
          "updatedBy": "string",
          "visible": true
        },
        "ticketUserId": 42,
        "tm2": true,
        "typeUser": "string",
        "updatedAt": "2026-05-04T09:42:00Z",
        "updatedBy": "string",
        "userName": "string",
        "usingMFA": true,
        "visible": true,
        "password": "string"
      },
      "inactivityGroup": 42,
      "inngageShipping": true,
      "interactQueueDelay": 42,
      "limitTimeWaitingForInteract": 42,
      "mandatoryClassificationTree": true,
      "mandatoryFinalAgent": true,
      "name": "string",
      "offlineAttendance": true,
      "onlyBot": true,
      "onlyReceptive": true,
      "operation": {
        "company": {
          "active": true,
          "address": "string",
          "cep": "string",
          "city": "string",
          "cnpj": "string",
          "companyName": "string",
          "complement": "string",
          "contractSignature": 42,
          "country": "string",
          "createdAt": "2026-05-04T09:42:00Z",
          "createdBy": "string",
          "dateEndPilot": "2026-05-04T09:42:00Z",
          "defaultLocale": "string",
          "email": "string",
          "groupCompany": {
            "active": true,
            "companyName": "string",
            "createdAt": "2026-05-04T09:42:00Z",
            "createdBy": "string",
            "id": 42,
            "updatedAt": "2026-05-04T09:42:00Z",
            "updatedBy": "string"
          },
          "id": 42,
          "nameContact": "string",
          "neighborhood": "string",
          "number": "string",
          "phoneContact": "string",
          "sgemnet": "string",
          "site": "string",
          "sku": "string",
          "state": "string",
          "stateRegistration": "string",
          "timeHistory": 42,
          "tradeName": "string",
          "updatedAt": "2026-05-04T09:42:00Z",
          "updatedBy": "string"
        },
        "country": "string",
        "createdAt": "2026-05-04T09:42:00Z",
        "createdBy": "string",
        "customerPortfolio": true,
        "defaultLocale": "string",
        "id": 42,
        "operationName": "string",
        "operationStatus": true,
        "updatedAt": "2026-05-04T09:42:00Z",
        "updatedBy": "string",
        "verifyHoliday": "string"
      },
      "pausedTransfer": true,
      "pending": true,
      "queueControl": "string",
      "queueScheduleStrategy": true,
      "redirectAttendanceAgentDisconnect": true,
      "scheduleActiveSendTime": 42,
      "scheduleName": "string",
      "skipQueue": true,
      "sla": 42,
      "smsActiveShipping": true,
      "survey": 42,
      "telegramActiveShipping": true,
      "timeMaxAttendance": 42,
      "timePending": 42,
      "timeUnit": "NANOSECONDS",
      "updatedAt": "2026-05-04T09:42:00Z",
      "updatedBy": "string",
      "uraActiveShipping": true,
      "visible": true,
      "voiceActiveShipping": true,
      "warningRatio": 42,
      "wavy": true,
      "whatsappActiveShipping": true,
      "whatsappPartner": true,
      "whatsappPartnerInactivity": 42
    },
    "groupList": "string",
    "hasReservedWord": true,
    "id": 42,
    "inactivity": "string",
    "lastAgent": "string",
    "onlyBot": true,
    "pending": true,
    "priority": true,
    "properties": "string",
    "protocol": "string",
    "status": "string",
    "ticketId": 42,
    "tma": 42,
    "tmaTicket": 42,
    "tme": 42,
    "tmi": 42,
    "tmia": 42,
    "tmic": 42,
    "updatedAt": "2026-05-04T09:42:00Z",
    "updatedBy": "string",
    "user": {
      "accessKey": "string",
      "active": true,
      "agent": {
        "agentAllHistory": true,
        "agentAllHistoryOperation": true,
        "agentAttendSimple": true,
        "agentToken": "string",
        "agentViewPhone": true,
        "attendanceServiceChannel": "string",
        "audioOn": true,
        "createdAt": "2026-05-04T09:42:00Z",
        "createdBy": "string",
        "department": "string",
        "extensionAttendance": "string",
        "id": 42,
        "loginAttendance": "string",
        "maxChatChannels": 42,
        "passwordAttendance": "string",
        "pauseOnReceiveCall": true,
        "socialToken": "string",
        "status": "string",
        "superAgent": true,
        "updatedAt": "2026-05-04T09:42:00Z",
        "updatedBy": "string",
        "user": {},
        "virtualAgent": true
      },
      "birthDate": "2026-05-04T09:42:00Z",
      "company": {
        "active": true,
        "address": "string",
        "cep": "string",
        "city": "string",
        "cnpj": "string",
        "companyName": "string",
        "complement": "string",
        "contractSignature": 42,
        "country": "string",
        "createdAt": "2026-05-04T09:42:00Z",
        "createdBy": "string",
        "dateEndPilot": "2026-05-04T09:42:00Z",
        "defaultLocale": "string",
        "email": "string",
        "groupCompany": {
          "active": true,
          "companyName": "string",
          "createdAt": "2026-05-04T09:42:00Z",
          "createdBy": "string",
          "id": 42,
          "updatedAt": "2026-05-04T09:42:00Z",
          "updatedBy": "string"
        },
        "id": 42,
        "nameContact": "string",
        "neighborhood": "string",
        "number": "string",
        "phoneContact": "string",
        "sgemnet": "string",
        "site": "string",
        "sku": "string",
        "state": "string",
        "stateRegistration": "string",
        "timeHistory": 42,
        "tradeName": "string",
        "updatedAt": "2026-05-04T09:42:00Z",
        "updatedBy": "string"
      },
      "country": "string",
      "cpf": "string",
      "createdAt": "2026-05-04T09:42:00Z",
      "createdBy": "string",
      "createdFromSurvey": true,
      "defaultLocale": "string",
      "displayName": "string",
      "email": "string",
      "externalCode": "string",
      "firstAccess": true,
      "firstLogin": "2026-05-04T09:42:00Z",
      "formal": true,
      "id": 42,
      "lastLogin": "2026-05-04T09:42:00Z",
      "name": "string",
      "operation": "string",
      "originUser": "string",
      "phone": "string",
      "priority": 42,
      "profile": {
        "createdAt": "2026-05-04T09:42:00Z",
        "createdBy": "string",
        "id": 42,
        "name": "string",
        "typeUser": "string",
        "updatedAt": "2026-05-04T09:42:00Z",
        "updatedBy": "string",
        "visible": true
      },
      "ticketUserId": 42,
      "tm2": true,
      "typeUser": "string",
      "updatedAt": "2026-05-04T09:42:00Z",
      "updatedBy": "string",
      "userName": "string",
      "usingMFA": true,
      "visible": true,
      "password": "string"
    },
    "userConnectedInstance": "string",
    "userConnectedResource": "string"
  },
  "tag": "string"
}
Response examples (200)
{
  "bot": {
    "active": true,
    "agent": {
      "accessKey": "string",
      "active": true,
      "agent": {
        "agentAllHistory": true,
        "agentAllHistoryOperation": true,
        "agentAttendSimple": true,
        "agentToken": "string",
        "agentViewPhone": true,
        "attendanceServiceChannel": "string",
        "audioOn": true,
        "createdAt": "2026-05-04T09:42:00Z",
        "createdBy": "string",
        "department": "string",
        "extensionAttendance": "string",
        "id": 42,
        "loginAttendance": "string",
        "maxChatChannels": 42,
        "passwordAttendance": "string",
        "pauseOnReceiveCall": true,
        "socialToken": "string",
        "status": "string",
        "superAgent": true,
        "updatedAt": "2026-05-04T09:42:00Z",
        "updatedBy": "string",
        "user": {},
        "virtualAgent": true
      },
      "birthDate": "2026-05-04T09:42:00Z",
      "company": {
        "active": true,
        "address": "string",
        "cep": "string",
        "city": "string",
        "cnpj": "string",
        "companyName": "string",
        "complement": "string",
        "contractSignature": 42,
        "country": "string",
        "createdAt": "2026-05-04T09:42:00Z",
        "createdBy": "string",
        "dateEndPilot": "2026-05-04T09:42:00Z",
        "defaultLocale": "string",
        "email": "string",
        "groupCompany": {
          "active": true,
          "companyName": "string",
          "createdAt": "2026-05-04T09:42:00Z",
          "createdBy": "string",
          "id": 42,
          "updatedAt": "2026-05-04T09:42:00Z",
          "updatedBy": "string"
        },
        "id": 42,
        "nameContact": "string",
        "neighborhood": "string",
        "number": "string",
        "phoneContact": "string",
        "sgemnet": "string",
        "site": "string",
        "sku": "string",
        "state": "string",
        "stateRegistration": "string",
        "timeHistory": 42,
        "tradeName": "string",
        "updatedAt": "2026-05-04T09:42:00Z",
        "updatedBy": "string"
      },
      "country": "string",
      "cpf": "string",
      "createdAt": "2026-05-04T09:42:00Z",
      "createdBy": "string",
      "createdFromSurvey": true,
      "defaultLocale": "string",
      "displayName": "string",
      "email": "string",
      "externalCode": "string",
      "firstAccess": true,
      "firstLogin": "2026-05-04T09:42:00Z",
      "formal": true,
      "id": 42,
      "lastLogin": "2026-05-04T09:42:00Z",
      "name": "string",
      "operation": "string",
      "originUser": "string",
      "phone": "string",
      "priority": 42,
      "profile": {
        "createdAt": "2026-05-04T09:42:00Z",
        "createdBy": "string",
        "id": 42,
        "name": "string",
        "typeUser": "string",
        "updatedAt": "2026-05-04T09:42:00Z",
        "updatedBy": "string",
        "visible": true
      },
      "ticketUserId": 42,
      "tm2": true,
      "typeUser": "string",
      "updatedAt": "2026-05-04T09:42:00Z",
      "updatedBy": "string",
      "userName": "string",
      "usingMFA": true,
      "visible": true,
      "password": "string"
    },
    "botTree": {
      "createdAt": "2026-05-04T09:42:00Z",
      "createdBy": "string",
      "id": 42,
      "updatedAt": "2026-05-04T09:42:00Z",
      "updatedBy": "string",
      "name": "string",
      "description": "string",
      "active": true,
      "version": 42
    },
    "createdAt": "2026-05-04T09:42:00Z",
    "createdBy": "string",
    "external": true,
    "id": 42,
    "survey": true,
    "updatedAt": "2026-05-04T09:42:00Z",
    "updatedBy": "string"
  },
  "createdAt": "2026-05-04T09:42:00Z",
  "createdBy": "string",
  "id": 42,
  "message": "string",
  "session": {
    "agent": {
      "accessKey": "string",
      "active": true,
      "agent": {
        "agentAllHistory": true,
        "agentAllHistoryOperation": true,
        "agentAttendSimple": true,
        "agentToken": "string",
        "agentViewPhone": true,
        "attendanceServiceChannel": "string",
        "audioOn": true,
        "createdAt": "2026-05-04T09:42:00Z",
        "createdBy": "string",
        "department": "string",
        "extensionAttendance": "string",
        "id": 42,
        "loginAttendance": "string",
        "maxChatChannels": 42,
        "passwordAttendance": "string",
        "pauseOnReceiveCall": true,
        "socialToken": "string",
        "status": "string",
        "superAgent": true,
        "updatedAt": "2026-05-04T09:42:00Z",
        "updatedBy": "string",
        "user": {},
        "virtualAgent": true
      },
      "birthDate": "2026-05-04T09:42:00Z",
      "company": {
        "active": true,
        "address": "string",
        "cep": "string",
        "city": "string",
        "cnpj": "string",
        "companyName": "string",
        "complement": "string",
        "contractSignature": 42,
        "country": "string",
        "createdAt": "2026-05-04T09:42:00Z",
        "createdBy": "string",
        "dateEndPilot": "2026-05-04T09:42:00Z",
        "defaultLocale": "string",
        "email": "string",
        "groupCompany": {
          "active": true,
          "companyName": "string",
          "createdAt": "2026-05-04T09:42:00Z",
          "createdBy": "string",
          "id": 42,
          "updatedAt": "2026-05-04T09:42:00Z",
          "updatedBy": "string"
        },
        "id": 42,
        "nameContact": "string",
        "neighborhood": "string",
        "number": "string",
        "phoneContact": "string",
        "sgemnet": "string",
        "site": "string",
        "sku": "string",
        "state": "string",
        "stateRegistration": "string",
        "timeHistory": 42,
        "tradeName": "string",
        "updatedAt": "2026-05-04T09:42:00Z",
        "updatedBy": "string"
      },
      "country": "string",
      "cpf": "string",
      "createdAt": "2026-05-04T09:42:00Z",
      "createdBy": "string",
      "createdFromSurvey": true,
      "defaultLocale": "string",
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}