Salvar um grupo de atendimento

Add MCP server to your AI tool

Allow AI tools and LLMs to interact with the API documentation portal through MCP.

MCP server URL

https://api-docs.neppo.com.br/mcp

Standard setup for AI tools providing an mcp.json file

mcp.json 
{
  "Neppo API MCP server": {
    "url": "https://api-docs.neppo.com.br/mcp"
  }
}
Close
POST /chatapi/1.0/api/v2/groups/save
Bearer auth

Salva ou atualiza um grupo de atendimento da base.

application/json

Body Required

obj

  • acceptedMedias string
  • active boolean
  • agentExpireSession boolean
  • agentReplyMaxDelay integer(int64)
  • broker string
  • businessUnit string
  • channels array[object]
    Hide channels attributes Show channels attributes object
    • id integer(int64)
    • name string
  • classificationTree object
    Hide classificationTree attributes Show classificationTree attributes object
    • active boolean
    • children array[object]
    • createdAt string(date-time)
    • createdBy string
    • id integer(int64)
    • nodeId integer(int64)
    • parent object
    • updatedAt string(date-time)
    • updatedBy string
    • value string
  • configInactivity boolean
  • configInactivityTime integer(int32)
  • createdAt string(date-time)
  • createdBy string
  • defaultAgent object
    Hide defaultAgent attributes Show defaultAgent attributes object
    • accessKey string
    • active boolean
    • agent object
      Hide agent attributes Show agent attributes object
      • agentAllHistory boolean
      • agentAllHistoryOperation boolean
      • agentAttendSimple boolean
      • agentToken string
      • agentViewPhone boolean
      • attendanceServiceChannel string
      • audioOn boolean
      • createdAt string(date-time)
      • createdBy string
      • department string
      • extensionAttendance string
      • id integer(int64)
      • loginAttendance string
      • maxChatChannels integer(int64)
      • passwordAttendance string
      • pauseOnReceiveCall boolean
      • socialToken string
      • status string
      • superAgent boolean
      • updatedAt string(date-time)
      • updatedBy string
      • user object
      • virtualAgent boolean
    • birthDate string(date-time)
    • company object
      Hide company attributes Show company attributes object
      • active boolean
      • address string
      • cep string
      • city string
      • cnpj string
      • companyName string
      • complement string
      • contractSignature integer(int64)
      • country string
      • createdAt string(date-time)
      • createdBy string
      • dateEndPilot string(date-time)
      • defaultLocale string
      • email string
      • groupCompany object
        Hide groupCompany attributes Show groupCompany attributes object
        • active boolean
        • companyName string Required
        • createdAt string(date-time)
        • createdBy string
        • id integer(int64)
        • updatedAt string(date-time)
        • updatedBy string
      • id integer(int64)
      • nameContact string
      • neighborhood string
      • number string
      • phoneContact string
      • sgemnet string
      • site string
      • sku string
      • state string
      • stateRegistration string
      • timeHistory integer(int64)
      • tradeName string
      • updatedAt string(date-time)
      • updatedBy string
    • country string
    • cpf string
    • createdAt string(date-time)
    • createdBy string
    • createdFromSurvey boolean
    • defaultLocale string
    • displayName string
    • email string
    • externalCode string
    • firstAccess boolean
    • firstLogin string(date-time)
    • formal boolean
    • id integer(int64)
    • lastLogin string(date-time)
    • name string
    • operation string
    • originUser string
    • phone string
    • priority integer(int64)
    • profile object
      Hide profile attributes Show profile attributes object
      • createdAt string(date-time)
      • createdBy string
      • id integer(int64)
      • name string
      • typeUser string
      • updatedAt string(date-time)
      • updatedBy string
      • visible boolean
    • ticketUserId integer(int64)
    • tm2 boolean
    • typeUser string
    • updatedAt string(date-time)
    • updatedBy string
    • userName string
    • usingMFA boolean
    • visible boolean
    • password string
  • emailActiveShipping boolean
  • finalAgent object
    Hide finalAgent attributes Show finalAgent attributes object
    • accessKey string
    • active boolean
    • agent object
      Hide agent attributes Show agent attributes object
      • agentAllHistory boolean
      • agentAllHistoryOperation boolean
      • agentAttendSimple boolean
      • agentToken string
      • agentViewPhone boolean
      • attendanceServiceChannel string
      • audioOn boolean
      • createdAt string(date-time)
      • createdBy string
      • department string
      • extensionAttendance string
      • id integer(int64)
      • loginAttendance string
      • maxChatChannels integer(int64)
      • passwordAttendance string
      • pauseOnReceiveCall boolean
      • socialToken string
      • status string
      • superAgent boolean
      • updatedAt string(date-time)
      • updatedBy string
      • user object
      • virtualAgent boolean
    • birthDate string(date-time)
    • company object
      Hide company attributes Show company attributes object
      • active boolean
      • address string
      • cep string
      • city string
      • cnpj string
      • companyName string
      • complement string
      • contractSignature integer(int64)
      • country string
      • createdAt string(date-time)
      • createdBy string
      • dateEndPilot string(date-time)
      • defaultLocale string
      • email string
      • groupCompany object
        Hide groupCompany attributes Show groupCompany attributes object
        • active boolean
        • companyName string Required
        • createdAt string(date-time)
        • createdBy string
        • id integer(int64)
        • updatedAt string(date-time)
        • updatedBy string
      • id integer(int64)
      • nameContact string
      • neighborhood string
      • number string
      • phoneContact string
      • sgemnet string
      • site string
      • sku string
      • state string
      • stateRegistration string
      • timeHistory integer(int64)
      • tradeName string
      • updatedAt string(date-time)
      • updatedBy string
    • country string
    • cpf string
    • createdAt string(date-time)
    • createdBy string
    • createdFromSurvey boolean
    • defaultLocale string
    • displayName string
    • email string
    • externalCode string
    • firstAccess boolean
    • firstLogin string(date-time)
    • formal boolean
    • id integer(int64)
    • lastLogin string(date-time)
    • name string
    • operation string
    • originUser string
    • phone string
    • priority integer(int64)
    • profile object
      Hide profile attributes Show profile attributes object
      • createdAt string(date-time)
      • createdBy string
      • id integer(int64)
      • name string
      • typeUser string
      • updatedAt string(date-time)
      • updatedBy string
      • visible boolean
    • ticketUserId integer(int64)
    • tm2 boolean
    • typeUser string
    • updatedAt string(date-time)
    • updatedBy string
    • userName string
    • usingMFA boolean
    • visible boolean
    • password string
  • gatewayQueue string
  • id integer(int64)
  • inactivityAction string
  • inactivityAgent object
    Hide inactivityAgent attributes Show inactivityAgent attributes object
    • accessKey string
    • active boolean
    • agent object
      Hide agent attributes Show agent attributes object
      • agentAllHistory boolean
      • agentAllHistoryOperation boolean
      • agentAttendSimple boolean
      • agentToken string
      • agentViewPhone boolean
      • attendanceServiceChannel string
      • audioOn boolean
      • createdAt string(date-time)
      • createdBy string
      • department string
      • extensionAttendance string
      • id integer(int64)
      • loginAttendance string
      • maxChatChannels integer(int64)
      • passwordAttendance string
      • pauseOnReceiveCall boolean
      • socialToken string
      • status string
      • superAgent boolean
      • updatedAt string(date-time)
      • updatedBy string
      • user object
      • virtualAgent boolean
    • birthDate string(date-time)
    • company object
      Hide company attributes Show company attributes object
      • active boolean
      • address string
      • cep string
      • city string
      • cnpj string
      • companyName string
      • complement string
      • contractSignature integer(int64)
      • country string
      • createdAt string(date-time)
      • createdBy string
      • dateEndPilot string(date-time)
      • defaultLocale string
      • email string
      • groupCompany object
        Hide groupCompany attributes Show groupCompany attributes object
        • active boolean
        • companyName string Required
        • createdAt string(date-time)
        • createdBy string
        • id integer(int64)
        • updatedAt string(date-time)
        • updatedBy string
      • id integer(int64)
      • nameContact string
      • neighborhood string
      • number string
      • phoneContact string
      • sgemnet string
      • site string
      • sku string
      • state string
      • stateRegistration string
      • timeHistory integer(int64)
      • tradeName string
      • updatedAt string(date-time)
      • updatedBy string
    • country string
    • cpf string
    • createdAt string(date-time)
    • createdBy string
    • createdFromSurvey boolean
    • defaultLocale string
    • displayName string
    • email string
    • externalCode string
    • firstAccess boolean
    • firstLogin string(date-time)
    • formal boolean
    • id integer(int64)
    • lastLogin string(date-time)
    • name string
    • operation string
    • originUser string
    • phone string
    • priority integer(int64)
    • profile object
      Hide profile attributes Show profile attributes object
      • createdAt string(date-time)
      • createdBy string
      • id integer(int64)
      • name string
      • typeUser string
      • updatedAt string(date-time)
      • updatedBy string
      • visible boolean
    • ticketUserId integer(int64)
    • tm2 boolean
    • typeUser string
    • updatedAt string(date-time)
    • updatedBy string
    • userName string
    • usingMFA boolean
    • visible boolean
    • password string
  • inactivityGroup integer(int64)
  • inngageShipping boolean
  • interactQueueDelay integer(int32)
  • limitTimeWaitingForInteract integer(int32)
  • mandatoryClassificationTree boolean
  • mandatoryFinalAgent boolean
  • name string
  • offlineAttendance boolean
  • onlyBot boolean
  • onlyReceptive boolean
  • operation object
    Hide operation attributes Show operation attributes object
    • company object
      Hide company attributes Show company attributes object
      • active boolean
      • address string
      • cep string
      • city string
      • cnpj string
      • companyName string
      • complement string
      • contractSignature integer(int64)
      • country string
      • createdAt string(date-time)
      • createdBy string
      • dateEndPilot string(date-time)
      • defaultLocale string
      • email string
      • groupCompany object
        Hide groupCompany attributes Show groupCompany attributes object
        • active boolean
        • companyName string Required
        • createdAt string(date-time)
        • createdBy string
        • id integer(int64)
        • updatedAt string(date-time)
        • updatedBy string
      • id integer(int64)
      • nameContact string
      • neighborhood string
      • number string
      • phoneContact string
      • sgemnet string
      • site string
      • sku string
      • state string
      • stateRegistration string
      • timeHistory integer(int64)
      • tradeName string
      • updatedAt string(date-time)
      • updatedBy string
    • country string
    • createdAt string(date-time)
    • createdBy string
    • customerPortfolio boolean
    • defaultLocale string
    • id integer(int64)
    • operationName string
    • operationStatus boolean
    • updatedAt string(date-time)
    • updatedBy string
    • verifyHoliday string
  • pausedTransfer boolean
  • pending boolean
  • queueControl string
  • queueScheduleStrategy boolean
  • redirectAttendanceAgentDisconnect boolean
  • scheduleActiveSendTime integer(int32)
  • scheduleName string
  • skipQueue boolean
  • sla integer(int32)
  • smsActiveShipping boolean
  • survey integer(int64)
  • telegramActiveShipping boolean
  • timeMaxAttendance integer(int32)
  • timePending integer(int32)
  • timeUnit string

    Values are NANOSECONDS, MICROSECONDS, MILLISECONDS, SECONDS, MINUTES, HOURS, or DAYS.

  • updatedAt string(date-time)
  • updatedBy string
  • uraActiveShipping boolean
  • visible boolean
  • voiceActiveShipping boolean
  • warningRatio integer(int32)
  • wavy boolean
  • whatsappActiveShipping boolean
  • whatsappPartner boolean
  • whatsappPartnerInactivity integer(int32)

Responses

  • 200 application/json

    OK

    Hide response attributes Show response attributes object
    • acceptedMedias string
    • active boolean
    • agentExpireSession boolean
    • agentReplyMaxDelay integer(int64)
    • broker string
    • businessUnit string
    • channels array[object]
      Hide channels attributes Show channels attributes object
      • id integer(int64)
      • name string
    • classificationTree object
      Hide classificationTree attributes Show classificationTree attributes object
      • active boolean
      • children array[object]
      • createdAt string(date-time)
      • createdBy string
      • id integer(int64)
      • nodeId integer(int64)
      • parent object
      • updatedAt string(date-time)
      • updatedBy string
      • value string
    • configInactivity boolean
    • configInactivityTime integer(int32)
    • createdAt string(date-time)
    • createdBy string
    • defaultAgent object
      Hide defaultAgent attributes Show defaultAgent attributes object
      • accessKey string
      • active boolean
      • agent object
        Hide agent attributes Show agent attributes object
        • agentAllHistory boolean
        • agentAllHistoryOperation boolean
        • agentAttendSimple boolean
        • agentToken string
        • agentViewPhone boolean
        • attendanceServiceChannel string
        • audioOn boolean
        • createdAt string(date-time)
        • createdBy string
        • department string
        • extensionAttendance string
        • id integer(int64)
        • loginAttendance string
        • maxChatChannels integer(int64)
        • passwordAttendance string
        • pauseOnReceiveCall boolean
        • socialToken string
        • status string
        • superAgent boolean
        • updatedAt string(date-time)
        • updatedBy string
        • user object
        • virtualAgent boolean
      • birthDate string(date-time)
      • company object
        Hide company attributes Show company attributes object
        • active boolean
        • address string
        • cep string
        • city string
        • cnpj string
        • companyName string
        • complement string
        • contractSignature integer(int64)
        • country string
        • createdAt string(date-time)
        • createdBy string
        • dateEndPilot string(date-time)
        • defaultLocale string
        • email string
        • groupCompany object
          Hide groupCompany attributes Show groupCompany attributes object
          • active boolean
          • companyName string Required
          • createdAt string(date-time)
          • createdBy string
          • id integer(int64)
          • updatedAt string(date-time)
          • updatedBy string
        • id integer(int64)
        • nameContact string
        • neighborhood string
        • number string
        • phoneContact string
        • sgemnet string
        • site string
        • sku string
        • state string
        • stateRegistration string
        • timeHistory integer(int64)
        • tradeName string
        • updatedAt string(date-time)
        • updatedBy string
      • country string
      • cpf string
      • createdAt string(date-time)
      • createdBy string
      • createdFromSurvey boolean
      • defaultLocale string
      • displayName string
      • email string
      • externalCode string
      • firstAccess boolean
      • firstLogin string(date-time)
      • formal boolean
      • id integer(int64)
      • lastLogin string(date-time)
      • name string
      • operation string
      • originUser string
      • phone string
      • priority integer(int64)
      • profile object
        Hide profile attributes Show profile attributes object
        • createdAt string(date-time)
        • createdBy string
        • id integer(int64)
        • name string
        • typeUser string
        • updatedAt string(date-time)
        • updatedBy string
        • visible boolean
      • ticketUserId integer(int64)
      • tm2 boolean
      • typeUser string
      • updatedAt string(date-time)
      • updatedBy string
      • userName string
      • usingMFA boolean
      • visible boolean
      • password string
    • emailActiveShipping boolean
    • finalAgent object
      Hide finalAgent attributes Show finalAgent attributes object
      • accessKey string
      • active boolean
      • agent object
        Hide agent attributes Show agent attributes object
        • agentAllHistory boolean
        • agentAllHistoryOperation boolean
        • agentAttendSimple boolean
        • agentToken string
        • agentViewPhone boolean
        • attendanceServiceChannel string
        • audioOn boolean
        • createdAt string(date-time)
        • createdBy string
        • department string
        • extensionAttendance string
        • id integer(int64)
        • loginAttendance string
        • maxChatChannels integer(int64)
        • passwordAttendance string
        • pauseOnReceiveCall boolean
        • socialToken string
        • status string
        • superAgent boolean
        • updatedAt string(date-time)
        • updatedBy string
        • user object
        • virtualAgent boolean
      • birthDate string(date-time)
      • company object
        Hide company attributes Show company attributes object
        • active boolean
        • address string
        • cep string
        • city string
        • cnpj string
        • companyName string
        • complement string
        • contractSignature integer(int64)
        • country string
        • createdAt string(date-time)
        • createdBy string
        • dateEndPilot string(date-time)
        • defaultLocale string
        • email string
        • groupCompany object
          Hide groupCompany attributes Show groupCompany attributes object
          • active boolean
          • companyName string Required
          • createdAt string(date-time)
          • createdBy string
          • id integer(int64)
          • updatedAt string(date-time)
          • updatedBy string
        • id integer(int64)
        • nameContact string
        • neighborhood string
        • number string
        • phoneContact string
        • sgemnet string
        • site string
        • sku string
        • state string
        • stateRegistration string
        • timeHistory integer(int64)
        • tradeName string
        • updatedAt string(date-time)
        • updatedBy string
      • country string
      • cpf string
      • createdAt string(date-time)
      • createdBy string
      • createdFromSurvey boolean
      • defaultLocale string
      • displayName string
      • email string
      • externalCode string
      • firstAccess boolean
      • firstLogin string(date-time)
      • formal boolean
      • id integer(int64)
      • lastLogin string(date-time)
      • name string
      • operation string
      • originUser string
      • phone string
      • priority integer(int64)
      • profile object
        Hide profile attributes Show profile attributes object
        • createdAt string(date-time)
        • createdBy string
        • id integer(int64)
        • name string
        • typeUser string
        • updatedAt string(date-time)
        • updatedBy string
        • visible boolean
      • ticketUserId integer(int64)
      • tm2 boolean
      • typeUser string
      • updatedAt string(date-time)
      • updatedBy string
      • userName string
      • usingMFA boolean
      • visible boolean
      • password string
    • gatewayQueue string
    • id integer(int64)
    • inactivityAction string
    • inactivityAgent object
      Hide inactivityAgent attributes Show inactivityAgent attributes object
      • accessKey string
      • active boolean
      • agent object
        Hide agent attributes Show agent attributes object
        • agentAllHistory boolean
        • agentAllHistoryOperation boolean
        • agentAttendSimple boolean
        • agentToken string
        • agentViewPhone boolean
        • attendanceServiceChannel string
        • audioOn boolean
        • createdAt string(date-time)
        • createdBy string
        • department string
        • extensionAttendance string
        • id integer(int64)
        • loginAttendance string
        • maxChatChannels integer(int64)
        • passwordAttendance string
        • pauseOnReceiveCall boolean
        • socialToken string
        • status string
        • superAgent boolean
        • updatedAt string(date-time)
        • updatedBy string
        • user object
        • virtualAgent boolean
      • birthDate string(date-time)
      • company object
        Hide company attributes Show company attributes object
        • active boolean
        • address string
        • cep string
        • city string
        • cnpj string
        • companyName string
        • complement string
        • contractSignature integer(int64)
        • country string
        • createdAt string(date-time)
        • createdBy string
        • dateEndPilot string(date-time)
        • defaultLocale string
        • email string
        • groupCompany object
          Hide groupCompany attributes Show groupCompany attributes object
          • active boolean
          • companyName string Required
          • createdAt string(date-time)
          • createdBy string
          • id integer(int64)
          • updatedAt string(date-time)
          • updatedBy string
        • id integer(int64)
        • nameContact string
        • neighborhood string
        • number string
        • phoneContact string
        • sgemnet string
        • site string
        • sku string
        • state string
        • stateRegistration string
        • timeHistory integer(int64)
        • tradeName string
        • updatedAt string(date-time)
        • updatedBy string
      • country string
      • cpf string
      • createdAt string(date-time)
      • createdBy string
      • createdFromSurvey boolean
      • defaultLocale string
      • displayName string
      • email string
      • externalCode string
      • firstAccess boolean
      • firstLogin string(date-time)
      • formal boolean
      • id integer(int64)
      • lastLogin string(date-time)
      • name string
      • operation string
      • originUser string
      • phone string
      • priority integer(int64)
      • profile object
        Hide profile attributes Show profile attributes object
        • createdAt string(date-time)
        • createdBy string
        • id integer(int64)
        • name string
        • typeUser string
        • updatedAt string(date-time)
        • updatedBy string
        • visible boolean
      • ticketUserId integer(int64)
      • tm2 boolean
      • typeUser string
      • updatedAt string(date-time)
      • updatedBy string
      • userName string
      • usingMFA boolean
      • visible boolean
      • password string
    • inactivityGroup integer(int64)
    • inngageShipping boolean
    • interactQueueDelay integer(int32)
    • limitTimeWaitingForInteract integer(int32)
    • mandatoryClassificationTree boolean
    • mandatoryFinalAgent boolean
    • name string
    • offlineAttendance boolean
    • onlyBot boolean
    • onlyReceptive boolean
    • operation object
      Hide operation attributes Show operation attributes object
      • company object
        Hide company attributes Show company attributes object
        • active boolean
        • address string
        • cep string
        • city string
        • cnpj string
        • companyName string
        • complement string
        • contractSignature integer(int64)
        • country string
        • createdAt string(date-time)
        • createdBy string
        • dateEndPilot string(date-time)
        • defaultLocale string
        • email string
        • groupCompany object
          Hide groupCompany attributes Show groupCompany attributes object
          • active boolean
          • companyName string Required
          • createdAt string(date-time)
          • createdBy string
          • id integer(int64)
          • updatedAt string(date-time)
          • updatedBy string
        • id integer(int64)
        • nameContact string
        • neighborhood string
        • number string
        • phoneContact string
        • sgemnet string
        • site string
        • sku string
        • state string
        • stateRegistration string
        • timeHistory integer(int64)
        • tradeName string
        • updatedAt string(date-time)
        • updatedBy string
      • country string
      • createdAt string(date-time)
      • createdBy string
      • customerPortfolio boolean
      • defaultLocale string
      • id integer(int64)
      • operationName string
      • operationStatus boolean
      • updatedAt string(date-time)
      • updatedBy string
      • verifyHoliday string
    • pausedTransfer boolean
    • pending boolean
    • queueControl string
    • queueScheduleStrategy boolean
    • redirectAttendanceAgentDisconnect boolean
    • scheduleActiveSendTime integer(int32)
    • scheduleName string
    • skipQueue boolean
    • sla integer(int32)
    • smsActiveShipping boolean
    • survey integer(int64)
    • telegramActiveShipping boolean
    • timeMaxAttendance integer(int32)
    • timePending integer(int32)
    • timeUnit string

      Values are NANOSECONDS, MICROSECONDS, MILLISECONDS, SECONDS, MINUTES, HOURS, or DAYS.

    • updatedAt string(date-time)
    • updatedBy string
    • uraActiveShipping boolean
    • visible boolean
    • voiceActiveShipping boolean
    • warningRatio integer(int32)
    • wavy boolean
    • whatsappActiveShipping boolean
    • whatsappPartner boolean
    • whatsappPartnerInactivity integer(int32)
  • 201

    Created

  • 401

    Unauthorized

  • 403

    Forbidden

  • 404

    Not Found

POST /chatapi/1.0/api/v2/groups/save 
curl \
 --request POST 'https://api.neppo.com.br/chatapi/1.0/api/v2/groups/save' \
 --header "Authorization: Bearer $ACCESS_TOKEN" \
 --header "Content-Type: application/json" \
 --data '{"acceptedMedias":"string","active":true,"agentExpireSession":true,"agentReplyMaxDelay":42,"broker":"string","businessUnit":"string","channels":[{"id":42,"name":"string"}],"classificationTree":{"active":true,"children":[{}],"createdAt":"2026-05-04T09:42:00Z","createdBy":"string","id":42,"nodeId":42,"parent":{},"updatedAt":"2026-05-04T09:42:00Z","updatedBy":"string","value":"string"},"configInactivity":true,"configInactivityTime":42,"createdAt":"2026-05-04T09:42:00Z","createdBy":"string","defaultAgent":{"accessKey":"string","active":true,"agent":{"agentAllHistory":true,"agentAllHistoryOperation":true,"agentAttendSimple":true,"agentToken":"string","agentViewPhone":true,"attendanceServiceChannel":"string","audioOn":true,"createdAt":"2026-05-04T09:42:00Z","createdBy":"string","department":"string","extensionAttendance":"string","id":42,"loginAttendance":"string","maxChatChannels":42,"passwordAttendance":"string","pauseOnReceiveCall":true,"socialToken":"string","status":"string","superAgent":true,"updatedAt":"2026-05-04T09:42:00Z","updatedBy":"string","user":{},"virtualAgent":true},"birthDate":"2026-05-04T09:42:00Z","company":{"active":true,"address":"string","cep":"string","city":"string","cnpj":"string","companyName":"string","complement":"string","contractSignature":42,"country":"string","createdAt":"2026-05-04T09:42:00Z","createdBy":"string","dateEndPilot":"2026-05-04T09:42:00Z","defaultLocale":"string","email":"string","groupCompany":{"active":true,"companyName":"string","createdAt":"2026-05-04T09:42:00Z","createdBy":"string","id":42,"updatedAt":"2026-05-04T09:42:00Z","updatedBy":"string"},"id":42,"nameContact":"string","neighborhood":"string","number":"string","phoneContact":"string","sgemnet":"string","site":"string","sku":"string","state":"string","stateRegistration":"string","timeHistory":42,"tradeName":"string","updatedAt":"2026-05-04T09:42:00Z","updatedBy":"string"},"country":"string","cpf":"string","createdAt":"2026-05-04T09:42:00Z","createdBy":"string","createdFromSurvey":true,"defaultLocale":"string","displayName":"string","email":"string","externalCode":"string","firstAccess":true,"firstLogin":"2026-05-04T09:42:00Z","formal":true,"id":42,"lastLogin":"2026-05-04T09:42:00Z","name":"string","operation":"string","originUser":"string","phone":"string","priority":42,"profile":{"createdAt":"2026-05-04T09:42:00Z","createdBy":"string","id":42,"name":"string","typeUser":"string","updatedAt":"2026-05-04T09:42:00Z","updatedBy":"string","visible":true},"ticketUserId":42,"tm2":true,"typeUser":"string","updatedAt":"2026-05-04T09:42:00Z","updatedBy":"string","userName":"string","usingMFA":true,"visible":true,"password":"string"},"emailActiveShipping":true,"finalAgent":{"accessKey":"string","active":true,"agent":{"agentAllHistory":true,"agentAllHistoryOperation":true,"agentAttendSimple":true,"agentToken":"string","agentViewPhone":true,"attendanceServiceChannel":"string","audioOn":true,"createdAt":"2026-05-04T09:42:00Z","createdBy":"string","department":"string","extensionAttendance":"string","id":42,"loginAttendance":"string","maxChatChannels":42,"passwordAttendance":"string","pauseOnReceiveCall":true,"socialToken":"string","status":"string","superAgent":true,"updatedAt":"2026-05-04T09:42:00Z","updatedBy":"string","user":{},"virtualAgent":true},"birthDate":"2026-05-04T09:42:00Z","company":{"active":true,"address":"string","cep":"string","city":"string","cnpj":"string","companyName":"string","complement":"string","contractSignature":42,"country":"string","createdAt":"2026-05-04T09:42:00Z","createdBy":"string","dateEndPilot":"2026-05-04T09:42:00Z","defaultLocale":"string","email":"string","groupCompany":{"active":true,"companyName":"string","createdAt":"2026-05-04T09:42:00Z","createdBy":"string","id":42,"updatedAt":"2026-05-04T09:42:00Z","updatedBy":"string"},"id":42,"nameContact":"string","neighborhood":"string","number":"string","phoneContact":"string","sgemnet":"string","site":"string","sku":"string","state":"string","stateRegistration":"string","timeHistory":42,"tradeName":"string","updatedAt":"2026-05-04T09:42:00Z","updatedBy":"string"},"country":"string","cpf":"string","createdAt":"2026-05-04T09:42:00Z","createdBy":"string","createdFromSurvey":true,"defaultLocale":"string","displayName":"string","email":"string","externalCode":"string","firstAccess":true,"firstLogin":"2026-05-04T09:42:00Z","formal":true,"id":42,"lastLogin":"2026-05-04T09:42:00Z","name":"string","operation":"string","originUser":"string","phone":"string","priority":42,"profile":{"createdAt":"2026-05-04T09:42:00Z","createdBy":"string","id":42,"name":"string","typeUser":"string","updatedAt":"2026-05-04T09:42:00Z","updatedBy":"string","visible":true},"ticketUserId":42,"tm2":true,"typeUser":"string","updatedAt":"2026-05-04T09:42:00Z","updatedBy":"string","userName":"string","usingMFA":true,"visible":true,"password":"string"},"gatewayQueue":"string","id":42,"inactivityAction":"string","inactivityAgent":{"accessKey":"string","active":true,"agent":{"agentAllHistory":true,"agentAllHistoryOperation":true,"agentAttendSimple":true,"agentToken":"string","agentViewPhone":true,"attendanceServiceChannel":"string","audioOn":true,"createdAt":"2026-05-04T09:42:00Z","createdBy":"string","department":"string","extensionAttendance":"string","id":42,"loginAttendance":"string","maxChatChannels":42,"passwordAttendance":"string","pauseOnReceiveCall":true,"socialToken":"string","status":"string","superAgent":true,"updatedAt":"2026-05-04T09:42:00Z","updatedBy":"string","user":{},"virtualAgent":true},"birthDate":"2026-05-04T09:42:00Z","company":{"active":true,"address":"string","cep":"string","city":"string","cnpj":"string","companyName":"string","complement":"string","contractSignature":42,"country":"string","createdAt":"2026-05-04T09:42:00Z","createdBy":"string","dateEndPilot":"2026-05-04T09:42:00Z","defaultLocale":"string","email":"string","groupCompany":{"active":true,"companyName":"string","createdAt":"2026-05-04T09:42:00Z","createdBy":"string","id":42,"updatedAt":"2026-05-04T09:42:00Z","updatedBy":"string"},"id":42,"nameContact":"string","neighborhood":"string","number":"string","phoneContact":"string","sgemnet":"string","site":"string","sku":"string","state":"string","stateRegistration":"string","timeHistory":42,"tradeName":"string","updatedAt":"2026-05-04T09:42:00Z","updatedBy":"string"},"country":"string","cpf":"string","createdAt":"2026-05-04T09:42:00Z","createdBy":"string","createdFromSurvey":true,"defaultLocale":"string","displayName":"string","email":"string","externalCode":"string","firstAccess":true,"firstLogin":"2026-05-04T09:42:00Z","formal":true,"id":42,"lastLogin":"2026-05-04T09:42:00Z","name":"string","operation":"string","originUser":"string","phone":"string","priority":42,"profile":{"createdAt":"2026-05-04T09:42:00Z","createdBy":"string","id":42,"name":"string","typeUser":"string","updatedAt":"2026-05-04T09:42:00Z","updatedBy":"string","visible":true},"ticketUserId":42,"tm2":true,"typeUser":"string","updatedAt":"2026-05-04T09:42:00Z","updatedBy":"string","userName":"string","usingMFA":true,"visible":true,"password":"string"},"inactivityGroup":42,"inngageShipping":true,"interactQueueDelay":42,"limitTimeWaitingForInteract":42,"mandatoryClassificationTree":true,"mandatoryFinalAgent":true,"name":"string","offlineAttendance":true,"onlyBot":true,"onlyReceptive":true,"operation":{"company":{"active":true,"address":"string","cep":"string","city":"string","cnpj":"string","companyName":"string","complement":"string","contractSignature":42,"country":"string","createdAt":"2026-05-04T09:42:00Z","createdBy":"string","dateEndPilot":"2026-05-04T09:42:00Z","defaultLocale":"string","email":"string","groupCompany":{"active":true,"companyName":"string","createdAt":"2026-05-04T09:42:00Z","createdBy":"string","id":42,"updatedAt":"2026-05-04T09:42:00Z","updatedBy":"string"},"id":42,"nameContact":"string","neighborhood":"string","number":"string","phoneContact":"string","sgemnet":"string","site":"string","sku":"string","state":"string","stateRegistration":"string","timeHistory":42,"tradeName":"string","updatedAt":"2026-05-04T09:42:00Z","updatedBy":"string"},"country":"string","createdAt":"2026-05-04T09:42:00Z","createdBy":"string","customerPortfolio":true,"defaultLocale":"string","id":42,"operationName":"string","operationStatus":true,"updatedAt":"2026-05-04T09:42:00Z","updatedBy":"string","verifyHoliday":"string"},"pausedTransfer":true,"pending":true,"queueControl":"string","queueScheduleStrategy":true,"redirectAttendanceAgentDisconnect":true,"scheduleActiveSendTime":42,"scheduleName":"string","skipQueue":true,"sla":42,"smsActiveShipping":true,"survey":42,"telegramActiveShipping":true,"timeMaxAttendance":42,"timePending":42,"timeUnit":"NANOSECONDS","updatedAt":"2026-05-04T09:42:00Z","updatedBy":"string","uraActiveShipping":true,"visible":true,"voiceActiveShipping":true,"warningRatio":42,"wavy":true,"whatsappActiveShipping":true,"whatsappPartner":true,"whatsappPartnerInactivity":42}'
Request examples 
{
  "acceptedMedias": "string",
  "active": true,
  "agentExpireSession": true,
  "agentReplyMaxDelay": 42,
  "broker": "string",
  "businessUnit": "string",
  "channels": [
    {
      "id": 42,
      "name": "string"
    }
  ],
  "classificationTree": {
    "active": true,
    "children": [
      {}
    ],
    "createdAt": "2026-05-04T09:42:00Z",
    "createdBy": "string",
    "id": 42,
    "nodeId": 42,
    "parent": {},
    "updatedAt": "2026-05-04T09:42:00Z",
    "updatedBy": "string",
    "value": "string"
  },
  "configInactivity": true,
  "configInactivityTime": 42,
  "createdAt": "2026-05-04T09:42:00Z",
  "createdBy": "string",
  "defaultAgent": {
    "accessKey": "string",
    "active": true,
    "agent": {
      "agentAllHistory": true,
      "agentAllHistoryOperation": true,
      "agentAttendSimple": true,
      "agentToken": "string",
      "agentViewPhone": true,
      "attendanceServiceChannel": "string",
      "audioOn": true,
      "createdAt": "2026-05-04T09:42:00Z",
      "createdBy": "string",
      "department": "string",
      "extensionAttendance": "string",
      "id": 42,
      "loginAttendance": "string",
      "maxChatChannels": 42,
      "passwordAttendance": "string",
      "pauseOnReceiveCall": true,
      "socialToken": "string",
      "status": "string",
      "superAgent": true,
      "updatedAt": "2026-05-04T09:42:00Z",
      "updatedBy": "string",
      "user": {},
      "virtualAgent": true
    },
    "birthDate": "2026-05-04T09:42:00Z",
    "company": {
      "active": true,
      "address": "string",
      "cep": "string",
      "city": "string",
      "cnpj": "string",
      "companyName": "string",
      "complement": "string",
      "contractSignature": 42,
      "country": "string",
      "createdAt": "2026-05-04T09:42:00Z",
      "createdBy": "string",
      "dateEndPilot": "2026-05-04T09:42:00Z",
      "defaultLocale": "string",
      "email": "string",
      "groupCompany": {
        "active": true,
        "companyName": "string",
        "createdAt": "2026-05-04T09:42:00Z",
        "createdBy": "string",
        "id": 42,
        "updatedAt": "2026-05-04T09:42:00Z",
        "updatedBy": "string"
      },
      "id": 42,
      "nameContact": "string",
      "neighborhood": "string",
      "number": "string",
      "phoneContact": "string",
      "sgemnet": "string",
      "site": "string",
      "sku": "string",
      "state": "string",
      "stateRegistration": "string",
      "timeHistory": 42,
      "tradeName": "string",
      "updatedAt": "2026-05-04T09:42:00Z",
      "updatedBy": "string"
    },
    "country": "string",
    "cpf": "string",
    "createdAt": "2026-05-04T09:42:00Z",
    "createdBy": "string",
    "createdFromSurvey": true,
    "defaultLocale": "string",
    "displayName": "string",
    "email": "string",
    "externalCode": "string",
    "firstAccess": true,
    "firstLogin": "2026-05-04T09:42:00Z",
    "formal": true,
    "id": 42,
    "lastLogin": "2026-05-04T09:42:00Z",
    "name": "string",
    "operation": "string",
    "originUser": "string",
    "phone": "string",
    "priority": 42,
    "profile": {
      "createdAt": "2026-05-04T09:42:00Z",
      "createdBy": "string",
      "id": 42,
      "name": "string",
      "typeUser": "string",
      "updatedAt": "2026-05-04T09:42:00Z",
      "updatedBy": "string",
      "visible": true
    },
    "ticketUserId": 42,
    "tm2": true,
    "typeUser": "string",
    "updatedAt": "2026-05-04T09:42:00Z",
    "updatedBy": "string",
    "userName": "string",
    "usingMFA": true,
    "visible": true,
    "password": "string"
  },
  "emailActiveShipping": true,
  "finalAgent": {
    "accessKey": "string",
    "active": true,
    "agent": {
      "agentAllHistory": true,
      "agentAllHistoryOperation": true,
      "agentAttendSimple": true,
      "agentToken": "string",
      "agentViewPhone": true,
      "attendanceServiceChannel": "string",
      "audioOn": true,
      "createdAt": "2026-05-04T09:42:00Z",
      "createdBy": "string",
      "department": "string",
      "extensionAttendance": "string",
      "id": 42,
      "loginAttendance": "string",
      "maxChatChannels": 42,
      "passwordAttendance": "string",
      "pauseOnReceiveCall": true,
      "socialToken": "string",
      "status": "string",
      "superAgent": true,
      "updatedAt": "2026-05-04T09:42:00Z",
      "updatedBy": "string",
      "user": {},
      "virtualAgent": true
    },
    "birthDate": "2026-05-04T09:42:00Z",
    "company": {
      "active": true,
      "address": "string",
      "cep": "string",
      "city": "string",
      "cnpj": "string",
      "companyName": "string",
      "complement": "string",
      "contractSignature": 42,
      "country": "string",
      "createdAt": "2026-05-04T09:42:00Z",
      "createdBy": "string",
      "dateEndPilot": "2026-05-04T09:42:00Z",
      "defaultLocale": "string",
      "email": "string",
      "groupCompany": {
        "active": true,
        "companyName": "string",
        "createdAt": "2026-05-04T09:42:00Z",
        "createdBy": "string",
        "id": 42,
        "updatedAt": "2026-05-04T09:42:00Z",
        "updatedBy": "string"
      },
      "id": 42,
      "nameContact": "string",
      "neighborhood": "string",
      "number": "string",
      "phoneContact": "string",
      "sgemnet": "string",
      "site": "string",
      "sku": "string",
      "state": "string",
      "stateRegistration": "string",
      "timeHistory": 42,
      "tradeName": "string",
      "updatedAt": "2026-05-04T09:42:00Z",
      "updatedBy": "string"
    },
    "country": "string",
    "cpf": "string",
    "createdAt": "2026-05-04T09:42:00Z",
    "createdBy": "string",
    "createdFromSurvey": true,
    "defaultLocale": "string",
    "displayName": "string",
    "email": "string",
    "externalCode": "string",
    "firstAccess": true,
    "firstLogin": "2026-05-04T09:42:00Z",
    "formal": true,
    "id": 42,
    "lastLogin": "2026-05-04T09:42:00Z",
    "name": "string",
    "operation": "string",
    "originUser": "string",
    "phone": "string",
    "priority": 42,
    "profile": {
      "createdAt": "2026-05-04T09:42:00Z",
      "createdBy": "string",
      "id": 42,
      "name": "string",
      "typeUser": "string",
      "updatedAt": "2026-05-04T09:42:00Z",
      "updatedBy": "string",
      "visible": true
    },
    "ticketUserId": 42,
    "tm2": true,
    "typeUser": "string",
    "updatedAt": "2026-05-04T09:42:00Z",
    "updatedBy": "string",
    "userName": "string",
    "usingMFA": true,
    "visible": true,
    "password": "string"
  },
  "gatewayQueue": "string",
  "id": 42,
  "inactivityAction": "string",
  "inactivityAgent": {
    "accessKey": "string",
    "active": true,
    "agent": {
      "agentAllHistory": true,
      "agentAllHistoryOperation": true,
      "agentAttendSimple": true,
      "agentToken": "string",
      "agentViewPhone": true,
      "attendanceServiceChannel": "string",
      "audioOn": true,
      "createdAt": "2026-05-04T09:42:00Z",
      "createdBy": "string",
      "department": "string",
      "extensionAttendance": "string",
      "id": 42,
      "loginAttendance": "string",
      "maxChatChannels": 42,
      "passwordAttendance": "string",
      "pauseOnReceiveCall": true,
      "socialToken": "string",
      "status": "string",
      "superAgent": true,
      "updatedAt": "2026-05-04T09:42:00Z",
      "updatedBy": "string",
      "user": {},
      "virtualAgent": true
    },
    "birthDate": "2026-05-04T09:42:00Z",
    "company": {
      "active": true,
      "address": "string",
      "cep": "string",
      "city": "string",
      "cnpj": "string",
      "companyName": "string",
      "complement": "string",
      "contractSignature": 42,
      "country": "string",
      "createdAt": "2026-05-04T09:42:00Z",
      "createdBy": "string",
      "dateEndPilot": "2026-05-04T09:42:00Z",
      "defaultLocale": "string",
      "email": "string",
      "groupCompany": {
        "active": true,
        "companyName": "string",
        "createdAt": "2026-05-04T09:42:00Z",
        "createdBy": "string",
        "id": 42,
        "updatedAt": "2026-05-04T09:42:00Z",
        "updatedBy": "string"
      },
      "id": 42,
      "nameContact": "string",
      "neighborhood": "string",
      "number": "string",
      "phoneContact": "string",
      "sgemnet": "string",
      "site": "string",
      "sku": "string",
      "state": "string",
      "stateRegistration": "string",
      "timeHistory": 42,
      "tradeName": "string",
      "updatedAt": "2026-05-04T09:42:00Z",
      "updatedBy": "string"
    },
    "country": "string",
    "cpf": "string",
    "createdAt": "2026-05-04T09:42:00Z",
    "createdBy": "string",
    "createdFromSurvey": true,
    "defaultLocale": "string",
    "displayName": "string",
    "email": "string",
    "externalCode": "string",
    "firstAccess": true,
    "firstLogin": "2026-05-04T09:42:00Z",
    "formal": true,
    "id": 42,
    "lastLogin": "2026-05-04T09:42:00Z",
    "name": "string",
    "operation": "string",
    "originUser": "string",
    "phone": "string",
    "priority": 42,
    "profile": {
      "createdAt": "2026-05-04T09:42:00Z",
      "createdBy": "string",
      "id": 42,
      "name": "string",
      "typeUser": "string",
      "updatedAt": "2026-05-04T09:42:00Z",
      "updatedBy": "string",
      "visible": true
    },
    "ticketUserId": 42,
    "tm2": true,
    "typeUser": "string",
    "updatedAt": "2026-05-04T09:42:00Z",
    "updatedBy": "string",
    "userName": "string",
    "usingMFA": true,
    "visible": true,
    "password": "string"
  },
  "inactivityGroup": 42,
  "inngageShipping": true,
  "interactQueueDelay": 42,
  "limitTimeWaitingForInteract": 42,
  "mandatoryClassificationTree": true,
  "mandatoryFinalAgent": true,
  "name": "string",
  "offlineAttendance": true,
  "onlyBot": true,
  "onlyReceptive": true,
  "operation": {
    "company": {
      "active": true,
      "address": "string",
      "cep": "string",
      "city": "string",
      "cnpj": "string",
      "companyName": "string",
      "complement": "string",
      "contractSignature": 42,
      "country": "string",
      "createdAt": "2026-05-04T09:42:00Z",
      "createdBy": "string",
      "dateEndPilot": "2026-05-04T09:42:00Z",
      "defaultLocale": "string",
      "email": "string",
      "groupCompany": {
        "active": true,
        "companyName": "string",
        "createdAt": "2026-05-04T09:42:00Z",
        "createdBy": "string",
        "id": 42,
        "updatedAt": "2026-05-04T09:42:00Z",
        "updatedBy": "string"
      },
      "id": 42,
      "nameContact": "string",
      "neighborhood": "string",
      "number": "string",
      "phoneContact": "string",
      "sgemnet": "string",
      "site": "string",
      "sku": "string",
      "state": "string",
      "stateRegistration": "string",
      "timeHistory": 42,
      "tradeName": "string",
      "updatedAt": "2026-05-04T09:42:00Z",
      "updatedBy": "string"
    },
    "country": "string",
    "createdAt": "2026-05-04T09:42:00Z",
    "createdBy": "string",
    "customerPortfolio": true,
    "defaultLocale": "string",
    "id": 42,
    "operationName": "string",
    "operationStatus": true,
    "updatedAt": "2026-05-04T09:42:00Z",
    "updatedBy": "string",
    "verifyHoliday": "string"
  },
  "pausedTransfer": true,
  "pending": true,
  "queueControl": "string",
  "queueScheduleStrategy": true,
  "redirectAttendanceAgentDisconnect": true,
  "scheduleActiveSendTime": 42,
  "scheduleName": "string",
  "skipQueue": true,
  "sla": 42,
  "smsActiveShipping": true,
  "survey": 42,
  "telegramActiveShipping": true,
  "timeMaxAttendance": 42,
  "timePending": 42,
  "timeUnit": "NANOSECONDS",
  "updatedAt": "2026-05-04T09:42:00Z",
  "updatedBy": "string",
  "uraActiveShipping": true,
  "visible": true,
  "voiceActiveShipping": true,
  "warningRatio": 42,
  "wavy": true,
  "whatsappActiveShipping": true,
  "whatsappPartner": true,
  "whatsappPartnerInactivity": 42
}
Response examples (200) 
{
  "acceptedMedias": "string",
  "active": true,
  "agentExpireSession": true,
  "agentReplyMaxDelay": 42,
  "broker": "string",
  "businessUnit": "string",
  "channels": [
    {
      "id": 42,
      "name": "string"
    }
  ],
  "classificationTree": {
    "active": true,
    "children": [
      {}
    ],
    "createdAt": "2026-05-04T09:42:00Z",
    "createdBy": "string",
    "id": 42,
    "nodeId": 42,
    "parent": {},
    "updatedAt": "2026-05-04T09:42:00Z",
    "updatedBy": "string",
    "value": "string"
  },
  "configInactivity": true,
  "configInactivityTime": 42,
  "createdAt": "2026-05-04T09:42:00Z",
  "createdBy": "string",
  "defaultAgent": {
    "accessKey": "string",
    "active": true,
    "agent": {
      "agentAllHistory": true,
      "agentAllHistoryOperation": true,
      "agentAttendSimple": true,
      "agentToken": "string",
      "agentViewPhone": true,
      "attendanceServiceChannel": "string",
      "audioOn": true,
      "createdAt": "2026-05-04T09:42:00Z",
      "createdBy": "string",
      "department": "string",
      "extensionAttendance": "string",
      "id": 42,
      "loginAttendance": "string",
      "maxChatChannels": 42,
      "passwordAttendance": "string",
      "pauseOnReceiveCall": true,
      "socialToken": "string",
      "status": "string",
      "superAgent": true,
      "updatedAt": "2026-05-04T09:42:00Z",
      "updatedBy": "string",
      "user": {},
      "virtualAgent": true
    },
    "birthDate": "2026-05-04T09:42:00Z",
    "company": {
      "active": true,
      "address": "string",
      "cep": "string",
      "city": "string",
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}